April 2024
Unplanned Outage
Phishing Alerts
- 💸Looking for a job that is more than a job? 💬
- I RECORDED YOU!
- Are you available now ?
- George Mason University Benefit Assistance
- Paycheck
- Your 0rder receipt
- good morning dear
- 💸Looking for a job that is more than a job? 💬
- Receipt for Όrder Number 645200!
- Visit CEIE department
- Time Is Running Out On These Great Deals! 🍀
- Contact Inquiry
- Hello
- [GMU:IT Information Security Advisory] 2FA Authentication
- Can we send Disability Services 3 free Stanleys?
- Your payment for a Squarespace Premium subscription has failed
- Confirmation of Your iPhone Purchase
- Update Confirmation
- Your Prime membership is Renewing on Thu, April 04, 2024 4:09 PM Reff-MHWBDLYK
- [GMU:IT Information Security Advisory] 2FA Authentication
- Receipt for ?rder Number 645200!
- NEW BANKING INFO UPDATE
- I RECORDED YOU!
- Όrder pIaced successfully
- Renewal Success: Guarding Your Device
- Popular items for your business
- New Ticket: 回复: RE: Payment invoice-bank remittance from Jessy Lu
- Your Hosting package failed to auto-renew
- Purchase Officer
- Payment compIeted for the Όrder
- Pay-Renew
- Subject Line Blank
- Are you free now ?
- I RECORDED YOU!
- Prime
Maintenance
- Apogee Cable TV & Streaming Unavailable
- RAMP Maintenance
- MicroStrategy User Acceptance Test (UAT) Environment Server Maintenance
- Eastern Shore 2nd Floor Wi-Fi Network Maintenance
- Patriot Drive (P: Drive) Maintenance
- RAMP Maintenance
- Admissions, Atlas, Imaging & Zax Server Maintenance
- Admissions, Atlas, Imaging & Evisions Server Maintenance
- 25Live, Destiny One & MicroStrategy Server Maintenance
- Cisco TelePresence Unavailable
- Cisco TelePresence Unavailable
- MicroStrategy & 25 Live Unavailable
- Select Services & Websites Unavailable
- Informatica Intelligent Cloud Services (IICS) April 2024 Major Release
- Wired & Wi-Fi Networks Unavailable in Select Buildings
March 2024
Unplanned Outage
Phishing Alerts
- Are you free now ?
- You qualify for a Grant!
- Are you free now ?
- Retirement Reviews
- Confirming information on website
- Are you free now ?
- Are you available now ?
- #You are invited to participate..
- Are you available now ?
- Are you free now ?
- PIN Reset Notification
- no subject
- I RECORDED YOU!
- Are you free now ?
- Are you available now ?
- ATTN
- Your order is ready
- George Mason University (First Summits)Remote Internship/Internship Opportunity
- Spring / Summer Internship
- Request for Academic referee report for Australian Awards scholarship application
- MetaMask wallet suspension – Action needed.
- Thank you for your 0rder (#221208846)
- HR Employee Payroll Benefit Routine.
- Thank You for Your Order! It’s in Process Now.
- C𝐨𝐧𝐟𝐢𝐫𝐦𝐚𝐭𝐢𝐨𝐧 R𝐞𝐜𝐞𝐢𝐩𝐭 jzw
- Payment compIeted for the 0rder
- Payʍent has been prọcessed
- Thanks for placing 0rder
- I RECORDED YOU!
- George Mason University Retirement Education
- I RECORDED YOU!
- George Mason University
- Direct Deposit Update
- Subject Line Blank
- INFORMATION
- FW: SHARED File
- notes 1.3.
Maintenance
- Jamf Maintenance
- Banner & Student Self-Service Unavailable
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Network Maintenance
- Globus Server Maintenance
- CUI, Citrix & VDI Applications Unavailable
- LISTSERV Maintenance
- LDAP Server Maintenance
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- BeyondTrust Update
- System Center Configuration Manager (SCCM) & Mason-Managed Windows Computers’ Software Center Maintenance
- Admissions, Atlas, Imaging & Evisions Server Maintenance
- MicroStrategy & 25 Live Unavailable
- Cisco TelePresence Unavailable
- Select Services & Websites Unavailable
- Intermittent Wi-Fi & Wired Network Outages
- Wi-Fi & VPN Emergency Maintenance
- Jamf Pro Maintenance
- Enterprise Controlled Unclassified Information (eCUI), Patriot Virtual Computing (PVC) & Citrix Virtual Lab (CVL) Maintenance
- Banner Admin Maintenance
Bulletins
After Action Reports
February 2024
Unplanned Outage
- VPN and Performance Issues
- MESA M: Drive Service Outage
- Many Mason Websites are experiencing an outage.
- Storage Failure at DR Site – Services Impacted
Phishing Alerts
- Your E-Bill Confirmation is Ready V5T4F
- FUND TRANSFER
- CLIMCONSENUSGNU Contact:
- Piano Giveaway
- order received successfully
- Reminder: Charlie Saxson shared “REVISED NEW PROPOSAL FOR YOUR REVIEW & ADVICE.pdf” with you
- Thank You for Renewing Your Antivirus
- #Research Project Assistant..
- Thank You for Renewing Your Antivirus
- 500 Weekly Income
- Are you available?
- Purchasing confirmation
- **** Available Remote Jobs – Personal Assistant
- Payroll System Update
- [#1] You have successfully made a transaction (8773164947)
- Payʍent has been prọcessed
- Payʍent cọʍpļeted fọr the Ọrder
- 0rder pIaced successfully
- Humanitarian Approved Grant
- Helpdesk – Email Update Request
- Charlie Saxson shared “REVISED NEW PROPOSAL FOR YOUR REVIEW & ADVICE.pdf” with you
- Court Case NO: 8683930
- Send me your available text number
- Notice of Infringement
- Send me your available text number
- Payment compIeted
- Security alert for [recipient’s NetID][AT]gmu[DOT]edu
- Available??
- Thank you for your payment
- Membership renewal amount received [9876] 76545678 [8765]
- hi
- Urgent: Important Notice About Your Amex Account
- Cell Phone Number # Inquiry
- Subscription Renewal: Enjoy Another Year of Benefits.-SBJS/3252/SCDS
- “Payment confirmed! Discover the specifics of your transaction.”
- Assistance Needed
- Invitation to discuss the sales plan–76WE36–376538
- DD SETUP
- Your Recent Order Invoice Receipt
- Cell Phone Number # Inquiry
- Cell Phone Number # Inquiry
- ESPN-
- The voice message is provided in the attachment 503-894-2510 – GMU
- QUICK UPDATE ON MY PAYCHECK
- Document shared with you: “STAFF AGENDA.docx”
- Your chance to receive a FREE RTIC backpack cooler
- Activate your Juniper licenses
- George Mason University Mortgage Evaluations
- Attached is a voice message from 908-109-2604 – GMU
- Attached is a voice message from 464-838-7829 – GMU
- Voice recording included in this message 311-396-1218 -GMU
- Remote Job
- Immediate Response Needed
- Dog Sitting Opportunity
- Document Update: Recent Renewal Details 3TBBK6C068 , W9Z719C
- New {message AX1M5GH5NB
- Retirement and Pension Meetings for George Mason University Employees
- Subject Line Blank
- George Mason University Stimulus Relief funds
- FOLLOW UP!!
- George Mason University Stimulus Relief funds
- FOLLOW UP!!
- Reset your account password
- PIN Reset Notification
- Blank Subject Line
- Document shared with you: “SPRING FACULTY BONUS..docx”
Maintenance
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- mason.gmu.edu Maintenance
- mason.gmu.edu Unavailable
- Globus Server Maintenance
- Degree Works Unavailable
- Banner, Patriot Web, & Select Services Unavailable
- System Center Configuration Manager (SCCM) Maintenance
- Admissions, Atlas, Imaging & Evisions Server Maintenance
- Mobile Printing, EHS Training & CASO Services Unavailable
- Admissions, Atlas, Imaging & Evisions Server Maintenance
- MicroStrategy & 25 Live Unavailable
- Select Services & Websites Unavailable
- Cisco TelePresence Unavailable
- IPAM DNS BIND Common Vulnerabilities and Exposure (CVE) Emergency Maintenance
- DUO & Multifactor Authentication Unavailable
- Network Maintenance
- Banner, DataMart, Decentralized Systems & Patriot Web Unavailable
After Action Reports
January 2024
Unplanned Outage
- Issues with ITS Ticketing System
- Issues with Multiple Microsoft Teams Features
- Possible Email Delays Evening of Wednesday, January 17th
- MicroStrategy Slow Response
- BeyondTrust Authentication Issues
- Network Outage – The Potomac Science Center
- Network Service Interruption at Science and Technology Campus
Phishing Alerts
- JOB
- George Mason University Mortgage Evaluations
- DC DMV Ticket Alert Service (TAS) registration reminder
- Are you available now ?
- ASSESSMENT REVIEW REPORTS FOR EMPLOYEE 2024
- ASSESSMENT REPORTS FOR FACULTY & STAFF 2024
- Urgent request
- Invoice Payment Confirmed #**53SLFGNE**
- ASSESSMENT REPORT FOR ALL STAFF MEMBERS 2024
- STUDENT FUNDING PROGRAM !!!
- You have been added to Paypal Helping Hand
- ASSESSMENT REVIEW REPORTS FOR STAFFS 2024
- Your 434398 is your order number on January 25, 2024
- ASSESSMENT REPORTS FOR FACULTY & STAFF 2024
- Urgent request
- Fwd:Li-Ping Hsiao shared an item with you
- Available?
- Ticket for or_der no bellow pls check it out
- Subject Line Blank
- ASSESSMENT REVIEW REPORTS FOR STAFFS 2024
- STUDENT FUNDING !!!
- Secure Alert: Your Payment Processed CZVXR438K : IUXTAC3E
- Billing problems [DD-045620-D3309]
- Flexible Job
- Important : Your Refund is Available Online.
- YOUR TUTOR
- 91799 order payment complete
- NO FEES: Finalize your request.
- New message OU03J49YZL19
- Available?
- Subject Line Blank
- Vanessa Pinto shared “ASSESSMENT REVIEW REPORT FOR ALL STAFF 2024” with you
- Swift Adjustment Request
- Sign and Seal: [DOC-59MF4C5GK] Await Your Approval
- Re: (New) Payment Report: 998682-4639-000
- Employee Benefit:
- Quick note
- [Recipient] is eligible
- Fwd:Trishana E. Bowden is requesting access
- (New) Payment Report: 023086-5109-794
- (New) Payment Report: 462232-9665-061
- REMOVE THE VIRUS FROM YOUR DEVICE
- Week Salary of $500
- Subject Line Blank
- Change of Direct Deposit
- HR Employee Payroll Benefit Application
- gmu.edu 2023 Annual Leave Compliance
- Re: (New) Payment Report: 509007-6695-768
- Job
- Ebony Black Polished Piano
- Document shared with you: “January 2024.docx”
- EFT Invoice #7801 Payment Approved- Agreement
- Thank you for order Request |Confirmation #441720-857
- REMOVE THE VIRUS FROM YOUR DEVICE
- INFORMATION
- EFT Invoice #7801 Payment Approved- Agreement
- Immediate Attention
Maintenance
- Splunk Maintenance
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Network Outage in East Building
- IPControl Maintenance to Address Common Vulnerabilities and Exposures (CVE)
- Network Maintenance
- Imaging System Maintenance
- Banner, Patriot Web, & Select Services Unavailable
- Wi-Fi & Virtual Private Network (VPN) Authentication Server Maintenance
- Network Maintenance
- Aquia Data Center Building Generator Maintenance
- Network Maintenance
- IPControl Maintenance Common Vulnerabilities and Exposures
- Intermittent Network Outages Across All Campuses
- Admissions, Atlas, Imaging & Evisions Server Maintenance
- Mobile Printing, EHS Training & CASO Services Unavailable
- Jamf Pro Maintenance
- Authentication Maintenance
- Wi-Fi Outage in Select Buildings on Fairfax Campus
- Admissions, Atlas, Imaging & Evisions Server Maintenance
- MicroStrategy & 25 Live Unavailable
- Select Services & Websites Unavailable
- Cisco TelePresence Unavailable
- Data Center Repower Project
- Clearpass Server Maintenance
- mason.gmu.edu Maintenance
- Central Authentication Services & Shibboleth Maintenance
After Action Reports
December 2023
Phishing Alerts
- PIN Change/Reset Notification
- FW: PRM_78234
- FW: PRM_68234
- Important
- Order Acknowledged: Your E-Receipt is Ready #I3USES
- GMU 2023 Student Announcement-financial aid/Grant.
- Thankyou For Your Purchase! LCHN500652 3141C0P TJ3
- Thank you for signing up for Quotes.daily!! HVG101700537031
- ORDER INQUIRY
- ASSESSMENT REVIEW REPORTS FOR ALL STAFFS
- Re:
- Auto-Pay Triumph: Your Repayment is Successfully Confirmed
- “(Signature Required) [recipient’s NetID] Employee – Benefits – Remuneration Gmu_Wednesday December 2023”
- MODIFY MY PAYROLL DD
- Subject Line Blank
- Remote Flexible Job
- AVAILABLE!!
- Gregory Washington
- Notice: Your MyFax Payment is Past
- Invoice Paid and Acknowledged with Receipt LifeLock Premium Protection
- An Urgent Review Requires Your Attention Immediately
- New VM call from from 646-122-2838 on 29 November, 2023 – VM: 2m 21secs
- Updated Details: In-Depth Purchase Overview #2CSE8TCDCL&LYJ6E7
- An Urgent Review Requires Your Attention Immediately
- Hello [recipient’s name]
Maintenance
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- mason.gmu.edu Maintenance
- Virtual Private Network (VPN) Emergency Maintenance
- Mobile Printing, EHS Training & CASO Services Unavailable
- Admissions, Atlas, Imaging & Evisions Server Maintenance
- Globus Server Maintenance
- Horizon Hall CT-AV Outages
- IPControl Maintenance Common Vulnerabilities and Exposures
- Horizon Hall Network Outages
- BeyondTrust Maintenance
- MicroStrategy Maintenance
- Select Services & Websites Unavailable
- Select Websites Unavailable
- Cisco TelePresence Unavailable
- Blackboard Maintenance
- Network Maintenance
- VIrtual Private Network Maintenance
- Network Maintenance
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Zoom Maintenance
- Banner, DataMart, Decentralized Systems & Patriot Web Unavailable
Bulletins
After Action Reports
November 2023
Unplanned Outage
- Vonage Single Sign-On Issues
- Gartner GTP Issue
- Issue with MicroStrategy Login
- LISTSERV Services Temporarily Disabled
- Cloudflare Service Interruption
Phishing Alerts
- Hello [recipient’s name],
- Urgent,
- AVAILABLE!!
- Please complete the PwC Experience Survey
- E-Bill Update4533630102516 of Service
- Urgent request
- FW: PAS_935
- Urgent Action Required On Your Capital One
- Available??
- Follow-up!!
- November 20, 2023 – >>> – * *
- FW Read Attached Letter
- payroll forms
- You have 2 mentions,2 messages from HR.
- YOUR DEVICE AND EMAIL HAS BEEN COMPROMISED CHECK THIS MESSAGE NOW!
- Fwd:Emily Robinson shared an item with you
- FLEXIBLE WORK AVAILABLE!!
- Retirement and Pension Meetings for George Mason University Employees
- Are you free now?
- kill
- Available?
- Payroll System Update
- Updated NOVEMBER Payment Structure And Classified Comapny Docments For You!!!
- I RECORDED YOU!
- Your mailbox is 100% full
- Today
- [Review Required] – 2023/2024 Revised (PAY) Dates
- Task: November 2nd
- Payment Advice Note from 11/02/2023
Maintenance
- Network Maintenance
- CUI, Citrix & VDI Applications Unavailable
- Select Services & Aquia First Floor Wi-Fi Brief Outages
- Brief Network Outage
- Banner & Select Services Unavailable
- Atlas, Imaging & Evisions Maintenance
- Mobile Printing, EHS Training Unavailable & CASO Services Unavailable
- Mobile Printing, EHS Training Unavailable & CASO Services Unavailable
- Admissions, Atlas, Imaging & Zax Server Maintenance
- Admissions, Atlas, Imaging & Evisions Server Maintenance
- Admissions Server Maintenance
- Virtual Private Network (VPN) Intermittent Access Outages
- Rolling Wi-Fi & Wired Network Outages in Select Buildings
- Rolling Voice over Internet Protocol (VoIP) Outages in Select Buildings
- Titanium Schedule Management Application Maintenance
- Select Services & Websites Unavailable
- Foundation Assets Maintenance
- 25Live & MicroStrategy Maintenance
- Cisco TelePresence Unavailable
- Rolling Wi-Fi & Wired Network Outages in Select Buildings
- Virtual Private Network (VPN) Maintenance
- Rolling Wi-Fi & Wired Network Outages in Select Buildings
- Stenosweb Maintenance
- MicroStrategy Maintenance
- Data Center Switch Maintenance
- Virtual Private Network (VPN) Maintenance
- Wi-Fi & Wired Networks Unavailable in Select Buildings on Fairfax Campus
- Wi-Fi & Virtual Private Network (VPN) Unavailable
After Action Reports
October 2023
Unplanned Outage
- Delayed Delivery of some LISTSERV Emails
- Issue with log in access for some CAS applications
- Network Outage – Avaya Phone Outage – Peterson Building
- Blackboard Login Outage
- Campus Power Outage
- Classroom Technology Issues Due to Power Outages
- Network Outage – Multiple Locations in Fairfax Campus
Phishing Alerts
- Introducing the 2023 Assistance Program: Secure Financial Support for Families and Employees
- Your personal data has leaked due to suspected harmful activities.
- Specific time.
- Customer Service has requested payment for $ 357.00
- 2023 Employees Benefit Program
- Retirement and Pension Meetings for George Mason University Employees
- For Schar School staff: Dean hiding who wrote of his dissertation
- Request for Quotation
- Retirement and Pension Meetings for George Mason University Employees
- GMU 2023 Student Announcement-Grant.
- Thank you for your recent donation to Mercatus!
- Completed: INVOICE # INV-763991 From GeekSquad® +1 (806) 705-7737
- Merrill Privacy & Security
- Hello
- Retirement and Pension Meetings for George Mason University Employees
- CLAUDEMOORE|10|17|23#SecureZix#63738
- Are you free to talk right now
- PRSINC|10|16|23#SecureZix#63738
- Are you available?
- George Mason University survivor benefit options
- Your Transaction is Successfully Processed GS867329MC
- 0/02/2023 MICROSOFT IMPORTANT UPDATE
- Retirement and Pension Meetings for George Mason University Employees
- VA State Employee Debt Relief Program
- Red Cross Part-Time Job
- I RECORDED YOU!
- Do you have some minutes?
- I RECORDED YOU!
Maintenance
- Listserv Maintenance
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Evisions Applications Upgrades
- MicroStrategy Prod (Stenos & Stenosweb) Unavailable
- Listserv Unavailable
- Banner Workflow Upgrade
- TeamDynamix (TDX) Upgrade
- TeamDynamix (TDX) Upgrade
- Apex Upgrade
- TeamDynamix (TDX) Sandbox Upgrade
- CUI, Citrix & VDI Applications Unavailable
- Globus Unavailable
- Data Center Switch Maintenance
- ClearPass Authentication Maintenance
- Network Software Upgrade
- Wi-Fi Network Maintenance
- Network Software Upgrade
- Emergency Network Maintenance in Merten Hall and Peterson Hall on Monday, October 16, 11:00 p.m.
- DNS Server Maintenance
- Apogee Intermittently Unavailable: Amherst & Hampton Roads
- mason.gmu.edu Maintenance
- MicroStrategy & 25 Live Unavailable
- Select Websites Unavailable
- Cisco TelePresence Unavailable
- MATLAB Maintenance
- Network Outages on Monday, October 9, 12 to 3 a.m.
- Informatica Intelligent Cloud Services (IICS) & Informatica Secure Agent Servers Maintenance
- PVC, CaLT & CUI Citrix VDI Unavailable
- Jamf Pro Maintenance
- Admissions Servers Maintenance
- Uninterruptible Power Supply (UPS) Maintenance
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- Admissions Credit Transfer Website Maintenance
Bulletins
- Emergency Network Maintenance in Merten Hall and Peterson Hall on Monday, October 16, 11:00 p.m.
- Network Outages on Monday, October 9, 12 to 3 a.m.
- Cybersecurity Awareness Month 2023
After Action Reports
September 2023
Unplanned Outage
- Network Outage – Loudoun Campus
- Wi-Fi Certificate Renewal Prompt
- Phone Outage – Katherine Johnson Hall and Hylton Performing Arts Center
- Network Outage – The SMART Lab in Science & Tech Campus
Phishing Alerts
- Available??
- Do you have some minutes?
- Retirement and Pension Meetings for George Mason University Employees
- Do you have some minutes?
- Your assistance is needed
- Ashley Castro Hernandez shared “ATHLETIC DIRECTORY REPORT1” with you
- Subject Line Blank
- Are you free?
- Do you have some minutes?
- Ticket for order no 832008SA
- Alert: Review Your Recent Transactions
- USAA – Disputed Transaction Notification
- Payment associated to your account.
- Do you have some minutes?
- Important Information Inside GS954325MC
- Tax Refund Notification ― You are eligible to receive a tax refund of $817.80
- Tax Refund Notification ― You are eligible to receive a tax refund of $817.80
- account processed
- Tax Refund Notification ― You are eligible to receive a tax refund of $817.80
- https[COLON] [SLASH] [SLASH]writingcenter[DOT[gmu[DOT]edu[SLASH]w
- Mortgage Assistance for George Mason University employees
- 📧 Notice on Mailbox Storage Capacity
- Payment associated to your account.
- Request ID: 12/Sep/2023 10:46:28 AM
- George Mason Students; Apply for a Student Loan
- I RECORDED YOU!
- Struggling with Goerge Mason Expenses?
- Security alert for [NetID][AT]gmail.com
- A disputed payment has been reversed back to your card account
- FNB:-) You have over R23.999.00 unredeemed eBucks Rewards
- Payment associated to your account.
- Your Ticket No. 29486484 payment is processed
- Second mail i’m sending you from my alternative email id
- I RECORDED YOU!
- FW: ((Signature_Required)Docs Via E-Sign #09: Gmu Document03-7545642(REVISED).pdf –Thursday-September-2023 17:33 PM – DO NOT REPLY*)
- Attention required
- Payment for order no. DC40433833 is approved
- Complete with DocusSign: Review and sign your document!
- account processed
- Important Notice – Your New Payment Awaiting Your Approval
- Payment associated to your account.
- Your private information has been stolen because of suspicious events.
- I RECORDED YOU!
- Employment Part-Time Opportunities Opened
Maintenance
- IPAM Maintenance
- Jamf Pro Web Interface Maintenance
- Wi-Fi & Wired Networks Unavailable in Select Buildings on Fairfax Campus
- Data Center Switch Maintenance
- CUI, Citrix & VDI Applications Unavailable
- MicroStrategy-Related Services Unavailable
- IPControl (GUI) Maintenance
- Banner, DataMart, Decentralized Systems & Patriot Web Unavailable
- Admissions Servers Maintenance
- Mobile Printing, EHS Training & CASO Services Unavailable
- MicroStrategy & 25Live Unavailable
- Select Websites Unvailable
- Cisco TelePresence Unavailable
- Videoconferencing Maintenance
- Colocation Server Maintenance
- Wired & Wi-Fi Network Maintenance
- Wired & Wi-Fi Network Maintenance
- IPAM Maintenance
- Banner & Select Services Unavailable
- Jamf Pro Update
- Select Websites Unvailable
Bulletins
After Action Reports
August 2023
Unplanned Outage
- Classroom PCs and Flash Drives
- Informatica Platform Is Encountering an Outage
- Slowness or Unable to Login to Patriot Web and Blackboard
- Brief Network Disruption
Phishing Alerts
- Payment Confirmation For Subscription.GTP-003-YOU-805
- need an opinion cn
- VA State Employee Debt Relief Program
- Thank you for choosing us!
- Hi [recipient’s name], Order HF737824DA placed and confirmed!
- Buy STRONG SMTP Cyber Weapon!!!
- Payoff Request 0054071162
- Payment Successful GEEKSQUAD +1 855 470 4115
- Account De-Activation Request!!!
- Personal Assistant Needed
- FW: S_0pening-!!!
- I COLLECTED EVERYTHING!
- Hello .. / #GXXXXX
- Subject Line Blank
- Letter of invitation (GRC) / Lettre d’invitation (GRC)
- Direct Cell#
- Action Required: Important Security Message About Your Account
- Important Notice: You’ve Received a New Payment Credit
- need an opinion
- Re: Award Compensation Grant 2023
- State Retirement Education for George Mason University
- I RECORDED YOU!
- American Opportunity Tax Credit(AOTC)
- File
- Summer Retirement Reviews
- [Google won’t stop yet.] About Google’s AI crime and Bard. Androida re harmful. (July 22, 2023)
- VA State Employee Debt Relief Program
- Reminder: Password verification needed Tuesday, August 1, 2023
- Important Alert:A payment deduction issue needs to be addressed.
- Payment Reminder:A payment deduction issue needs to be addressed.
- Re: [New] Payment Report: 03316-5260-041559
Maintenance
- CUI, CaLT, PVC & Citrix VDI Applications Maintenance
- CUI & Citrix VDI Maintenance
- Apogee ResNet Maintenance
- Network Switch Maintenance: GMUTV
- Switch Upgrade in Research Hall, Room 461
- Data Center Switch Maintenance
- mason.gmu.edu Maintenance
- Classroom & Lab Software Refresh
- BeyondTrust Remote Support Unavailable
- Colocated Servers, Pinnacle Reports & Remote Desktop Services Unavailable
- Atlas, Imaging & Evisions Server Maintenance
- Cisco TelePresence Unavailable
- LISTSERV Migration
- Jamf Cloud Maintenance
- Student Information System (SIS), Human Resource Information System (HRIS) & Imaging Unavailable
- Wi-Fi Unavailable in Select Buildings on Fairfax Campus
After Action Reports
July 2023
Unplanned Outage
- Citrix Virtual Lab – Storefront Outage
- Ellucian Cloud Services Outage
- Network Outage – Innovation Hall
Phishing Alerts
- Action Required: You Have Recieved New Payment
- Thank you for using security plans.
- Ԝе аttеmрtеⅾ tо ⅾеⅼіvеr уοսr раrсеⅼ․
- Re: (New) Payment Report: 160653-5439-014
- Trebuie să vă verificați identitatea.
- AMEX:Unusual Location and Device.
- “Invoice Issued – Kindly Complete Immediate Payment, Thank You in Advance”
- “Urgent: Your Invoice has been issued – Review and Pay”
- “Invoice Issued – Kindly Complete Immediate Payment, Thank You in Advance”
- Fw: Reminder: Outstanding Payment
- “Urgent: Your Invoice has been issued – Review and Pay”
- Action Required: [ Ref:A10446188 ]
- “Invoice Issued Update: Review Your Payment Details”
- Further Step Required for getting updated Services:Firstly Pay the Initial Depsoit
- Expedite the Settlement of payment: Proceed Further
- Reminder: Unresolved Payment Status
- “Urgent: Invoice Payment Deducted – Confirmation”
- FW: 0pening @
- News Letter
- Not possible to make delivery. N 32100012142254
- Notification: Updated Policy for Mid-year 2023-2024
- TR: News Letter !
- Invoice 1003 from Payment Processed
- Hello
- Informational Session on Retirement and Finances
- Security-Update on Incident: CS0XFV8NN6P – Gmu
- Re: FNB Payment receipt
- PAYROLL UPDATE
- The invoice payment has been automatically deducted from your account.
- George Mason University Mortgage Options
- State Retirement Guidance for George Mason University Personnel
- Task: July 17th
- An Urgent Review Requires Your Attention Immediately
- Payment Reminder – Amount: $4298 Due for Order Processing
- You have [8] pending incoming messages
- Guidance on Pensions for George Mason University
- HIGH PRIORITY: Gmu – CONTRACT RENEWAL AGREEMENT 7/11/2023
- Re: [New] Payment Report: 813562-3145-867
- Update Your Account [recipient’s NetID]@gmu.edu With us @ mail.gmu.edu
- Retirement and Pension Meetings for George Mason University Employees
- ESC Payroll Benefit Routine.
- Metamask: Your Account Will be Temporary Down
- Electronic Payment Remittance Advice – Thursday, July 6, 2023
- DD Details Update
- Completed: Complete Doc viaSign: #2 gmu- [recipient’s NetID]@gmu.edu
- Review & Sign
- Your Order Delivered Soon
- Your Storage Capacity is Full For [recipient’s NetID]@gmu.edu
- Package at Library
Maintenance
- NameServer (NS) DNS Records Maintenance
- Imaging Prod System Upgrade
- Student Information System (SIS), Human Resource Information System (HRIS) & Imaging Unavailable
- CUI & Citrix VDI Maintenance
- Globus Server Maintenance
- Videoconferencing Maintenance
- Wi-Fi Networks Unavailable in All Academic & Administrative Buildings at All Campuses & Locations
- Scheduled Outage for Elevator Phones – Fairfax Campus
- Email Routing Unavailable
- Mobile Printing Maintenance
- Admissions, Atlas, Imaging & Evisions Server Maintenance
- Mobile Printing, EHS Training Unavailable & CASO Services Unavailable
- MicroStrategy Upgrade
- Informatica Maintenance
- Data Center Switch Maintenance
- MicroStrategy-Related Service Unavailable
- Jamf Pro & Mason Self Service for Macs Unavailable
- Data Center Maintenance
- CUI & Citrix VDI Maintenance
- IPControl (GUI) Unavailable
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
Bulletins
- 2023 IT Security Awareness Training Due October 31
- Telecommunications System Replacement Update
- ITS Support Center Independence Day Weekend Hours
After Action Reports
June 2023
Unplanned Outage
- Dynamic Forms File Upload Issue
- Issues with Accessing Microsoft Teams
- Brief Network Outage
- Issues with Accessing Microsoft Office 365 Services using Outlook on the Web (OWA)
- Vonage Latency and Degradation
- Issues with Accessing Microsoft Services – OWA (Outlook on the web)
Phishing Alerts
- Congratulations [recipient’s NetID]@gmu.edu
- Message and Urgent 29-06-2023
- Take Action: Reference Mail Security Notifier For [recipient’s NetID]@gmu.edu
- Congrats on Your Enhanced Line of Financing, [recipient’s name]
- Action Required: Campus Policy Violated
- Retirement and Pension Meetings for George Mason University Employees
- Action Required: Gmu Notification June 28, 2023 at 08:58:05 AM
- WHEN ARE THE FREE TIME YOU HAVE? MIKE
- Direct Cell#
- Security alert.
- Demand Notice
- Your yearly plan has been modified! 345213EDSF235
- Your Subscription Renewal
- Your payment authorisation @ ( 54YGB465HTBV324G ) @
- Shared Voicemail (Service Desk Overflow – Call everybody) on June 23,2023
- A comprehensive validation is currently being done on your account. #6546821
- A call and a message were sent to you June 23, 2023 at 10:03:18 AM
- V: INTERESTED!!!
- Congratulations [recipient’s NetID]@gmu.edu
- June-22nd [*CHASE* ALERT_ID 00NUA]
- Caller #1773209790 -June 19, 2023, 9:25:27 PM
- Incoming Fax -23:24:18
- Take Action: Critical Notifier For [recipient’s NetID]@gmu.edu
- Password Verification Notice For [recipient’s NetID]@gmu.edu ON Tuesday June 20 2023
- URGENT ACTION REQUIRED
- Payment Advice – Advice Ref:[A1VyXWvmtfG0] / ACH credits / Customer Ref:[VA AP] / Second Party Ref:[ACT 83041]
- Review & Sign
- VA State Employee Debt Relief Program
- Merchant credit/refund was issued to your account
- Re: Confirm your email deactivation request for [recipient’s NetID]@gmu.edu
- Important Account Information
- Retirement And Benefit Meetings for Virginia State Employees
- Summer Retirement Reviews
- RE: Well-organized E-Receipt! #HAZDJKX8WF0,
- Summer Retirement Reviews
- Chasity DeWitt shared “INV73900” with you.
- Required: Please sign and return
- Action Required: Your Account Requires Verifying Some Information
- Your account is hacked. Your data is stolen. Learn how to regain access.
- Statement of Receipt_07
- Summer Retirement Reviews
Maintenance
- Banner Automatic Document Posting Suspended During End-of-Fiscal-Year Roll-Up
- Jamf Pro & Mason Self Service for Macs Unavailable
- Mason-managed Macs Upgrade to MacOS 13 (Ventura)
- Data Center PDU & UPS Maintenance
- DNS Server Maintenance
- Jamf Pro & Mason Self Service for Macs Unavailable
- Banner, DataMart, Decentralized Systems & Patriot Web Unavailable
- Jamf Pro & Mason Self Service for Macs Unavailable
- Cox Network Internet Service Unavailable
- Wi-Fi & Wired Networks Unavailable in Select Buildings on Fairfax Campus
- Cisco TelePresence Unavailable
- Cox Network Internet Service Unavailable
- Wi-Fi & Wired Networks Unavailable in Select Buildings on Fairfax Campus
- Cisco AnyConnect Upgrade
- Virtual Private Network (VPN) Unavailable
- Wi-Fi & Wired Networks Unavailable in Select Buildings on Fairfax Campus
- Guest Captive Portal Maintenance in Select Buildings on Fairfax Campus
- Mason-managed Macs Upgrade to MacOS 13 (Ventura)
- Duo Upgrade & ADFS/Cas/Shibboleth Maintenance
- Wi-Fi & Wired Networks Intermittently Unavailable in All Academic & Administrative Buildings on All Campuses
- BeyondTrust Remote Support & help.gmu.edu Unavailable
- Jamf Pro & Mason Self Service for Macs Unavailable
- Wi-Fi Networks Unavailable in All Academic & Administrative Buildings at All Campuses & Locations
- MyHub Services Maintenance
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Switch Code Upgrades in the Data Center
- Password Website Maintenance & Duo Upgrade
- LISTSERV Maintenance
- CUI & Citrix VDI Maintenance
Bulletins
After Action Reports
May 2023
Unplanned Outage
- Ellucian Integration Hub Outage
- Network Outage – Brief Network Service Interruption – All Campuses
- TeamDynamix Email monitors
- Issues with Microsoft Office 365 Search Functionality
Phishing Alerts
- Request for Information
- Your account is hacked. Your data is stolen. Learn how to regain access.
- Payment confirmation: Invoice #2782-
- PAYMENT***
- Specify The Renewal of Your Subscription Plan
- Benefits Program for Eligible Applicants.
- Updated Masking Policy and Workplace Safety Measures
- Voicemail MAY 22
- Transaction alert amazon
- Your Invoice 267363 From Norton LifeLock +1 855 538 1721
- University of Colorado-Boulder 05-16-2023 Secure Message
- WA System: 403b Income Projection
- Follow-Up
- FW: Friday, May 12, 2023 Password Expiry Notice For [recipient’s NetID]@gmu.edu
- IT Help Desk Open Attach.
- Kindly provide your available cell number
- Hello!!!
- Kindly provide your available cell number
- Monday, May 8, 2023 Password Reminder Message for [recipient’s NetID][AT]gmu[DOT]edu
- Retirement And Benefit Meetings for VA State Employees
- New Invoice Received
- Paid, Feel free to get in touch with our team61810123 of item
- EMPLOYMENT ONGOING
- New Invoice Received
- Friday, May 5, 2023 Password Reminder Message for [email
- Are you free now ?
- Are you accessible now ?
- Blank Subject Line
- Are you available now ?
- Are you accessible now ?
- VM from (419) 218-8833 to Ufwfoundation (Ext. 101 5/04/2022, 09:00:07
- Compliance and Ethics Training
- Your USPS delivery is on hold.
- Status Of Refund Requests @WDFSGWYU-#67872981
- Relief fund compensation
- NOTICE BY ADMIN TO VERIFY YOUR OFFICE 365
- Kindly provide me your available cell number
- Are you accessible now ?
- FW: Signature Required: Agreement From at 5/3/2023 3:24:20 PM
- Mortgage Evaluation for George Mason University employees
- Retirement Evaluations
- VM from (419) 218-8833 to Ufwfoundation (Ext. 101 5/02/2022, 09:00:07
- Blank Subject Line
- Congratulations! You won the Coca – Cola!
- Pressing Need for a Research Assistant!!
- Blank Subject Line
- Subject Line Blank
- Kindly provide your available cell phone number
- Send me your available cell number
Maintenance
- IPControl (GUI) Unavailable
- Apogee ResNet Maintenance
- Apogee ResNet Maintenance
- Wi-Fi & Wired Networks Intermittently Unavailable in Select Buildings on Fairfax Campuses
- Jamf Pro & Mason Self Service for Macs Unavailable
- Apogee ResNet Maintenance
- Apogee ResNet Maintenance
- Switch Code Upgrades in the Data Center & DR Site
- Banner & Select Services Unavailable
- mason.gmu.edu Maintenance
- Apogee Stream2 Maintenance
- Jamf Pro & Mason Self Service for Macs Unavailable
- TeamDynamix (TDX) Unavailable
- TeamDynamix (TDX) Sandbox Refresh
- TeamDynamix (TDX) Training Unavailable
- Admissions, Atlas, Imaging & Evisions Server Maintenance
- Mobile Printing, EHS Training Unavailable & CASO Services Unavailable
- MicroStrategy Unavailable
- Select Services & Websites Unavailable
- Guest Wi-Fi Intermittently Unavailable
Bulletins
- Upcoming Changes to 2FA Login
- ITS Support Center Memorial Day Weekend Hours
- Information About Upgrading to MacOS 13 (Ventura)
- Acrobat Platform Migration
After Action Reports
April 2023
Unplanned Outage
- Issues with Accessing Microsoft 365 Apps and Services
- Blackboard Access Issues
- COLO Servers Are Unavailable
- Network Outage – The Smart Lab at the Science and Tech Campus
- Mac Internet Connectivity Issue
Phishing Alerts
- Subject Line Blank
- **** Update Your Email ****
- Reminder: Password confirmation for [recipient] on gmu.edu
- Retirement Evaluations
- Invite
- ; READ CAREFULLY
- Signature requested on “George Mason University Settlement Agreement – 25 Apr 2023”
- ***Urgent***
- Pay Increases for all staff
- Invoice#507489 Payment Confirmation Processed on April 25, 2023 at 04:02:38 AM.
- Your ad account is disabled and your ads have been paused !
- Gmu*Notice of Automated*Payment*4/24/2023 5:00 AM
- **** Update Your Email ****
- JOB REFERENCE NUMBER: 21015/KLOR
- Re: (New) Payment Report: 965874-9175-250
- Training for Conducting
- Property Policy Help
- Statement Update #PVD182790
- New device has been detected❗️ #551057
- You have a new voicemail
- Direct ACH Deposit Processed On April 19, 2023 at 08:16:16 AM
- **** Update Your Email ****
- Extension granted / [recipient’s last name]
- Auth expiry for [recipient’s NetID]@gmu.edu
- FW: ____Treat As Urgent….
- Emergency
- Debit Pre-Authorization Service.(3287328732J)
- Your Invoice 676007 ~Payment Processed
- Are You Available??
- You have an important message
- Your personal data has leaked due to suspected harmful activities.
- Details of Your Annual Yearly Plan. @ 345678D4F5G6H78JD4F5G6H7J8
- Your Bill Attached- Thank you!
- Action Required: [Recipient’s NetID] Drug Free Workplace Program
- Payment Completed
- Re: Unpaid invoice No. [272383-0141-906]
- Are you available ?
- Kindly send me your cell phone number and look forward to my text
- Blank Subject Line
- unpaid fine, financial pending
- Kindly send me your cell phone number and look forward to my text
- Action Required: Received New Message for [recipient’s NetID] on 05 April, 2023
- Kindly send me your cell phone number and look forward to my text
- EFT*Payment Receipt Notification for Gmu – 4/3/2023 7:54 PM
- REQUESTED TASK ON 3RD APRIL
- Re: (New) Payment Report: 789646-1706-336
- Job Opportunity
- interview
- congratulations!request processed
- Payment Receipt Notification for Gmu 4/3/2023 7:54 PM
- You have a New Audio File on 04/03/2023
- Late Payment Notification. Your package could not be delivered.
- WORK POSITION !!!
- Your order has shipped! – Ninja NeverDull Premium Knife Set
Maintenance
- Research Gateway & Patriot Virtual Computing Unavailable
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Office of Institutional Effectiveness & Planning, Office of Sponsored Programs & Schar School of Policy and Government Server Maintenance
- CUI & Citrix VDI Maintenance
- Cisco TelePresence Unavailable
- Apogee Hampton Roads 6th Floor Emergency Maintenance
- Shenandoah, Rappahannock & Mason Pond Decks Wired Network Maintenance
- Mobile Printing, EHS Training Unavailable & CASO Services Unavailable
- Admissions, Atlas, Imaging & Evisions Server Maintenance
- Apogee Townhouse Student Housing Maintenance
- MicroStrategy Unavailable
- Admission Server Maintenance
- Informatica Maintenance
- MicroStrategy-Related Service Unavailable
- Wi-Fi & Wired Networks Intermittently Unavailable in All Academic & Administrative Buildings on All Campuses
- Wi-Fi & Wired Networks Intermittently Unavailable in All Academic & Administrative Buildings on All Campuses
- Patriot Virtual Computing Maintenance
- Rolling Wi-Fi and Wired Network Outages in Select Buildings on the Fairfax Campus
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- Wi-Fi & Wired Networks Intermittently Unavailable in All Academic & Administrative Buildings on All Campuses
Bulletins
After Action Reports
March 2023
Unplanned Outage
Phishing Alerts
- your new Services Rendered 343ZVVTS38660320293
- GMU is eligible for the ERC grant!
- WORK POSITION !!!
- DO YOU HAVE A FLEXIBLE SCHEDULE?
- [Recipient’s Name]
- Message from +1 203-068-XXXX
- We are not gonna Give Up on You!Here’s Your invoice
- Action Required: Your [recipient’s NetID]@gmu.edu is expiring today Mon, 27 Mar 2023 21:57:32 +0200
- Your George Mason University Mortgage Options
- FNB:-) You have over R23.760.00 unredeemed eBucks Rewards
- Gmu Payroll Benefit and Adjustments for ([recipient’s NetID]@gmu.edu) on Tuesday, March 28, 2023, 3:51:28 AM
- Thank you for your payment
- Microsoft account security notification
- READ !!!
- CAREFULLY READ THE ATTACHED DOCUMENT!!!
- Invoice paid see attached receipt
- Access Request- Friday, March 24, 2023
- Payment Notification
- De-activation of Email account – Microsoft Community”
- gmu.edu Update Password Notification Thursday, March 23, 2023
- gmu.edu Update Password Notification Wednesday, March 22, 2023
- Thank you for your payment!
- You have a New Audio File on 3/20/2023
- Due payment on 21.3.2023 13:39:27
- Here is the Details of our services from Norton
- information status
- HEY! your order will dispatched soon 66236190
- Thank you for your payment
- Re: [Update] New Reminder – 184315-4965-561
- Re: [Reminder] Pending Payment – 831323-6624-869
- Re: (New) Payment Report: 927389-7217-283
- Payment
- Shipment Pending – Ninja NeverDull Premium Knife Set
- Dear Qualified Student!!!
- Campus Email Policy Violated
- Re: [Reminder] Pending Payment – 978569-4038-835
- [Recipient’s name]2C PMP Order ID #ML/1421/830955
- Re: [Reminder] Pending Payment – 284494-8872-313
- Subject Line Blank
- FW: Approved Payment or FW: Approved Grant
- Document shared with you: “Gmu_Accounting”
- Document shared with you: “Gmu_Newreview”
- Brand Ambassador Position
- YOUR ATTENTION IS NEEDED
- 1 Missed-Call Notification for [recipient’s NetID]@gmu.edu on March 10
- Last Re:Payment processed – order received# YOPWA-FG-UYTS
- Re: [Reminder] Pending Payment – 221217-5273-376
- READ CAREFULLY
- RV Read Carefully
- Re: Cell
- Waiting for the payment.
- Re: [Reminder] Pending Payment – 912732-5878-648
- VM From (979) 780-0616 On Sat, March 4, 2023
- RV: STUDENT BENEFIT !!!
- DEAR STUDENT !!!
- Disbursement Form
Maintenance
- Globus Server Maintenance
- Wi-Fi & Wired Networks Intermittently Unavailable in Select Buildings on the Fairfax Campuses
- MicroStrategy-Related Service Unavailable
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- LDAP Server Maintenance
- Wi-Fi & Wired Networks Intermittently Unavailable in All Academic & Administrative Buildings on All Campuses
- Apogee ResNet Maintenance
- Matlab License Update
- Informatica Maintenance
- DegreeWorks Unavailable
- Banner, DataMart, Decentralized Systems & Patriot Web Unavailable
- Jamf Pro & Mason Self Service for Macs Unavailable
- Clearpass Server Maintenance
- Admissions, Atlas, Imaging & Evisions Server Maintenance
- Colocated Servers, Pinnacle Reports & Remote Desktop Services Unavailable
- MicroStrategy & 25Live Unavailable
- Apogee ResNet Maintenance
- Admission Server Maintenance
- IPControl Upgrade
- mason.gmu.edu Maintenance
- Jamf Pro & Mason Self Service for Macs Unavailable
- Globus Maintenance
- Jamf Pro & Mason Self Service for Macs Unavailable
- Internet 2 Maintenance
- Wi-Fi & Wired Networks May Be Intermittently Unavailable in All Academic & Administrative Buildings On Mason Square Campus
Bulletins
After Action Reports
February 2023
Unplanned Outage
- Classroom Systems Experiencing Intermittent Outages
- CAS/Shibboleth SSO Interruption
- Intermittent Website Errors
- Network Outage – Campus Wide – Network Connectivity Issue
Phishing Alerts
- Reimbursement Updated Process
- EFT*Payment Advice – Ref:52514271423232
- Deactivation [recipient’s NetID]@gmu.edu
- bill payment
- [USPS] Request for Correct Shipping Address. [Recipient’s NetID]@gmu.edu
- Task
- Benachrichtigung IT-Sicherheitsvorfall / IT security incident notification
- FYI
- Re: Grant
- [USPS] Request for Correct Shipping Address.
- Document shared with you: “IT Technology SURVEY.docx”
- FYI
- Re:Invoice_410_1672684 2/21/2023 11:55:55 p.m.
- Rose Anna shared “Assessment file” with you.
- W: Student Grant !!!
- (6) Suspended incoming messages
- Auto Renewal Team has sent you an invoice (ATQ375996)
- Due payment 2/20/2023 8:57:16 p.m.
- Quick restore to your account
- Update My Bank Account
- Let me know if you are
- Mailbox Storage Re-validation [recipient’s NetID]@gmu.edu expires Today 2/21/2023 3:55:44 a.m.
- There is an important encrypted corporate email you need to read – 2/20/2023 1:21:56 p.m.
- You have received an essential encrypted company email – 2/20/2023 1:21:53 p.m.
- Student Grant !!!
- On Google’s brainwaves, mind control and Communists.
- Student Grant !!!
- Subject Line Blank
- Student Grant !!!
- Blank Subject Line
- GMU CSUB is re-enabling two-factor authentication to access your email account.
- Attention ! Your Email Account Will Be Blocked Due To Error – Please Verify
- You have been sent an important encrypted corporate email – 2/15/2023 5:58:27 p.m.
- Document ready for review and signature
- Deactivation [recipient’s NetID]@gmu.edu
- EFT Payment Receipt for [recipient NetID]@gmu.edu On 2/14/2023, 10:35:31 AM
- GMU
- Remittance Advice 10 Feb 2023 For Gmu
- Request sent from Gmu Portal 2/9/2023
- Order Invoice Copy #5353-HEHF-3853
- GEORGE MASON
- Changing of my Direct Deposit
- Corporate Email received – 2/8/2023 9:40:56 a.m.
- Your Payment For The Ordered Item Is Not Complete yet.
- Document shared with you: “2023 DEPARTMENT Evaluation.docx”
- Bank Payment Receipt for [recipient’s NetID]@gmu.edu
- ITs Services
- FW: Vital– !!!
- Mailbox Verification!!!
- Auto renewal was done today YGT – 647 – HGY
- Your order has been sent to the mailbox that you chose. #5656465
Maintenance
- Wi-Fi & Wired Networks May Be Intermittently Unavailable in Select Academic & Administrative Buildings On Fairfax Campus
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Wi-Fi & Virtual Private Network (VPN) Intermittently Unavailable Across All Campuses
- CUI & Citrix VDI Maintenance
- Wi-Fi & Wired Intermittently Unavailable at Select Locations at Fairfax Campus
- Wi-Fi & Wired Intermittently Unavailable at Select Locations at Fairfax Campus
- Wi-Fi & Wired Intermittently Unavailable at Select Locations at Fairfax Campus
- Virtual Private Network (VPN) Intermittently Unavailable
- MicroStrategy-Related Services Unavailable
- Colocated Servers, Pinnacle Reports & Remote Desktop Services Unavailable
- Apogee ResNet Maintenance
- Jamf Pro & Mason Self Service for Macs Unavailable
- Wi-Fi Networks Intermittently Unavailable in All Academic & Administrative Buildings On All Campuses
- BeyondTrust Remote Support & help.gmu.edu Unavailable
- Parking Services Network Maintenance
- Wi-Fi Networks Intermittently Unavailable in All Academic & Administrative Buildings On All Campuses
- Patriot Virtual Computing (PVC) Unavailable
- Banner & Select Services Unavailable
- Cisco AnyConnect Upgrade
Bulletins
After Action Reports
January 2023
Unplanned Outage
Phishing Alerts
- Completed: Please review and sign
- Hi [recipient’s name]
- Please review your document
- Vocabulary Richness in English Poetry
- Hello
- You receive 1 share document with you on January 27, 2023
- RE: No Subject
- Gmu
- CONFIDENTIAL
- Febuary 2023 Payroll Timetable
- Microsoft account security notification
- Completed: Please review and sign today 26 January, 2023
- Spamming SMTP/WEBMAILS TO LEAD-READY-TO-SELL whats’app +79225420760!!
- Claimed Settlement: EFT Deposit Arrived on January 26 2023
- Bank Payment Receipt for [Recipient’s NetID]@gmu.edu
- Don’t miss your unsettled payment. Complete your debt payment now.
- Someone sent you some file(s) via gmu.edu File share.
- EFT Remmittance Notification on 23 January 2023
- College of humanities and social
- Password Expiry Notification
- Part-time Job Opportunity
- Re: No Subject.
- Your RenewalRDPHZ3826656
- Remittance Detail 111059 586550 01/18/23
- Thank You For Your Payment-NO:-QUAL-OPQ9-RYJK
- RE: Pending Payment – 332665-5701-481
- UPDATE
- gmu.edu WARNING: The “[Recipient’s NetID]@gmu.edu” email account will be taken down in 24 hours.
- Rose Anna shared “ASSESSMENT” with you.
- Work At Your Own Convenient Time
- New file shared in Teams (Tuesday, January 3rd, 2023)
- Fr, Tutz
- Re [Reminder] Pending Payment – 871811-2656-318
- Microsoft account unusual sign-in activity
Maintenance
- Banner & Select Apps Unavailable
- Banner & Select Services Unavailable
- MESA Tools Unavailable
- Apogee ResNet Maintenance
- Intermittent Wi-Fi & Wired Outages at Select Locations at Fairfax Campus on Friday, January 27
- IPAM DNS Server Maintenance
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Wired & Wi-Fi Networks Unavailable in Aquia, 3rd Floor
- Wired & Wi-Fi Networks Unavailable in Aquia 2nd Floor & Thompson Hall
- Wi-Fi Networks Intermittently Unavailable in All Academic & Administrative Buildings On All Campuses
- Wi-Fi Intermittently Unavailable in Select Buildings
- Wired & Wi-Fi Network Maintenance
- Wired & Wi-Fi Networks Unavailable in Aquia 1st Floor & Thompson Hall
- Mason-Managed Windows Computers’ Software Center Unavailable
- CUI & Citrix VDI Maintenance
- Patriot Virtual Computing (PVC) Unavailable
- Mason.gmu.edu Unavailable
- IronPort Maintenance
- Colocated Servers, Pinnacle Reports & Remote Desktop Services Unavailable
- Informatica Maintenance
- Analog Line Upgrades
- Apogee ResNet Maintenance
- IPControl Upgrade
- Banner & Select Services Unavailable
Bulletins
- Stay Cyber Safe for Spring 2023
- Microsoft Windows 11 Announcement
- Final MyHub Launch on Tuesday, January 10
After Action Reports
December 2022
Unplanned Outage
- GMU Outage with ~300 AP’s offline-Apogee Network Engineers troubleshooting
- DUO Authentication Not Working
- MAC system slowness
- Mason Internet Outage – Apogee Network Engineers Troubleshooting
- Outage – Apogee Network Engineers Investigating
- Apogee Outage – Users Unable to Connect
Phishing Alerts
- Re [Reminder] Pending Payment
- NEWSLETTER !!!
- Merry Gents Challenge; Trumpets
- Purchase invoice Notice attached / NBFIU-92864-DFGIE
- Update regarding your recent activation
- Voicemail Message (Veda Valery> [Recipient’s NetID] ) From:(134-287-5202)
- Re [Reminder] Pending Payment – 722946-8199-727
- Re: ⏰ FINAL NOTICE [12/15/2022]
- Cancel e-Check or Deposit? ? => [4] [expiring checks]
- Re [Reminder] Pending Payment – 647657-9582-584
- Subject Line Blank
- Subject Line Blank
- For GMU Econ faculty/staff: Business Professor disguises writer’s identity of his thesis
- Final Update Warning!
- Payment Advice Successfull to [recipien’ts NetIDs]@gmu.edu
- Student-Graduate Employment
- Your personal data has leaked due to suspected harmful activities.
- Blank Subject Line
- Paycheck
- YOUR PRODUCT INSTALATION IS READY TO SHIP-IDSEUBRW845798523987239874
- New Document From The IRS.GOV.
- the amount of the refund will be reflected in the next few hours.
- Equans Tender Bid, Manchester – Contra-Charge CC6 to gmu.edu 09.12.22
- Order #5806543
- Hopeful Response
- Order for PO152034
- [Recipient’s first and last name] Order ID #MN156488629
- New Document From The IRS Portal.
- Invoice Payment Status
- lnvoice for Gmu.edu – Due on 06/12/2022
- RE:INVOICE
- New Document From The IRS Portal.
- Order Taken
- Product Summary # FGDTU-31296-HGVTD
- [Secure] Mercatus Center at George Mason University – 11/30/22
- Urgent request
Maintenance
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- MESA Backups & Restores Unavailable
- Network Outages in Select Buildings on Fairfax Campus
- Mobile Printing, EHS Training Unavailable & CASO Services Unavailable
- Mobile Printing, EHS Training Unavailable & CASO Services Unavailable
- Admissions Server Maintenance
- Colocated Servers, Pinnacle Reports & Remote Desktop Services Unavailable
- Aquia Data Center Building Generator Maintenance
- MicroStrategy Unavailable
- Cisco TelePresence Unavailable
- Mason Websites & Select Services Unavailable
- MicroStrategy-Related Services Unavailable
- Rolling Wi-Fi & Wired Network and Virtual Private Network (VPN) Outages Across All Campuses
- IronPort Maintenance
- VPN Intermittently Unavailable
- Admissions Server Maintenance
- Analog Line Upgrades
- Transfer Call Center Lines (Automated Call Distribution): Phase 5
- Analog Line Upgrades
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- MicroStrategy-Related Services Unavailable
- Banner, DataMart, Decentralized Systems & Patriot Web Unavailable
- TeamDynamix (TDX) Unavailable
- TeamDynamix (TDX) Sandbox Refresh
- CUI & Citrix VDI Maintenance
Bulletins
- ITS Support Center Modified Winter Hours
- ITS Support Center Winter Break Hours
- New Telecommunications Vendor Update
- Zoom Link Safety and Zoom Bombing Prevention
After Action Reports
November 2022
Unplanned Outage
- Partial Outage – Apogee Network
- Delayed Delivery of Incoming External Mail to Office 365 Mail Systems
- Network Service Interruption
- Ellucian Workflow Outage
- ResNet Outage
- eCUI Outage
- Network Outage – Potomac Science Center
- Network Service Interruption
- Issue Impacting Virtual Machines and Services
Phishing Alerts
- Thanks for being Geek squad member again.
- RE: Change In DD Details
- Bill payment receipt. SKH=37
- Recognition of Subscription Renewal – 8787
- Promotion
- Good Evening! Your Profile has been Verified
- Proforma_inv03483-94 due on November 24, 2022 at 06:00:58 PM.
- You can now purchase our security system.
- WHO Employment Opportunity
- Congrats! Account Renewal Confirmation has Finished
- Confimation of Your Account Renewal.
- Chris Welch shared “SCHEME DESCRIPTION” with you.
- Undelivered Email
- [Info] Report – 515838-9116-460
- Questions – We Can Take This Discussion To Regular Email/Slack If You Want
- gmu.edu : Password Update – FINAL REQUEST !!
- Membership plan payment bill report 984-KDJD-3984
- Braxton Jones – CONTRACT (Iowa Western)
- Re [Info] Report – 794216-2559-216
- Paycheck
- f you’d like to unsubscribe and stop receiving these emails please see attached #DRAV-2652-KJ87
- Corporate facsimile Telegraph Attached from ****+1″465634983″*** – 65 (secs), 11/15/2022 7:59:21 a.m.
- Purchase Confirmation 84489324 of service
- Lawrence Watson shared “2022 2023 Salary Increment For Staff And Faculty” with you.
- Corporate facsimile Telegraph Attached from ****+1″387652569″*** – 65 (secs), 11/15/2022 8:07:47 a.m.
- Claim File Ref No GNL 01326148…2022 (View Attached)
- Re [Info] Report – 618254-3779-093
- Ref/Request for Quotation
- Your subscription will be renewed for [349.99] !!
- Subject: ENCRYPTED Protected Health Information Re: Initials SNM
- 💥 Your funds are waiting to withdraw # – 4593478
- ❗️ Withdraw your funds # – 9657194
- ‼️ Money transaction for you # – 1216851
- Customer Receipt Of Geek Squad
- Invoice 729614 Due Received For [Recipient’s NetID]
- Waiting for the payment.
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- Thanks
- Here is the last warning! Your entire information has been copied. The entry in system is completed.
- Re: >>> Meeting Requirement,(Here. April 4th Requisition.
- Re: AUTORIZACIÓN
- Recipient’s NetID
- Blank Subject Line
- What number is best to text you on?
- Services
Maintenance
- VDI Maintenance
- RedHat Satellite Service Unavailable
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Brief Wi-Fi & Wired Outages at All Mason Campuses & Locations on Sunday, April 24
- CUI & Citrix VDI Maintenance
- DHCP Server Emergency Maintenance
- Zoom Authentication Maintenance
- Red Hat Satellite Service Unavailable
- Jamf Pro Web Interface Maintenance
- Colocated Servers Intermittently Unavailable
- Network Maintenance at Townhouses
- DHCP/DNS Server Maintenance
- Select Websites Unavailable
- MicroStrategy & 25Live Unavailable
- Cisco TelePresence Unavailable
- Analog Line Upgrades
- Shibboleth/Central Authentication Service (CAS) Maintenance
- Informatica Unavailable
- Password Management Website Unavailable
- LISTSERV Unavailable
- Mason Services, Applications & Websites Requiring Authentication Briefly Unavailable
- Matlab Server Maintenance
- 2FA for Blackboard: Shibboleth Briefly Unavailable
- TeamDynamix (TDX) Sandbox Refresh
- Select Services, Applications & Websites May Be Intermittently Slow to Respond
- DHCP/DNS Server Maintenance
Bulletins
- Campuswide Wi-Fi & Wired Outages Sunday, April 24
- Shibboleth & Central Authentication Service (CAS) Maintenance
After Action Reports
March 2022
Unplanned Outage
- Network Outage – Taylor Hall (Third Floor)
- Network Outage – 10340 Democracy Lane (Center for Psychological Services)
- Issues with password.gmu.edu
- Apogee Emergency Maintenance for Taylor Hall 3rd Floor
- Intermittent WiFi Issues
- Network Service Interruption
- Network Outage – Vernon Smith-1st Floor-A Side
- Stream2 Outage
- VPN/DUO Service Interruption
Phishing Alerts
- 1 New Important Update
- Maryellen Gollnick shared “DEPT ASSESSMENT” with you.
- Your OneDrive is about to be deleted
- Important Message from School Admin
- Task
- PROPOSAL
- Guidance on Pensions for George Mason University
- Order Receipt
- Your Geeks Squad Service Plan is Renewed #GKS-22-9524702
- Re: AW: Tr:Paid Invoice/BOA payment receipt
- Deactivation Request.
- Covid-19 Benefits
- Document shared with you: “DC.docx”
- DHL Express Shipment Notice For You URGENT!!
- Confirm Remittance
- UNICEF Job
- Covid-19 Benefits
- Subject Line Blank
- FW: Covid-19 Benefits
- George Mason University pension maximization
- Re: Job Available
- PIN was reset
Maintenance
- mason.gmu.edu Maintenance
- IPControl (GUI) Unavailable
- Network Switch Maintenance: Colocated Servers Unreachable
- MicroStrategy-Related Services Unavailable
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- Mason Websites & Select Services Unavailable
- Taylor Hall 3rd Floor Network Maintenance
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Software Center for Windows Unavailable
- Banner Admin, Patriot Web & Select Services Unavailable
- mason.gmu.edu Maintenance
- CUI & Citrix VDI Maintenance
- Globus Transfer Service Unavailable
- Data Center Maintenance
- Student VPN Briefly Unavailable
- CT-AV Intermittently Unavailable
- Intermittent Phone Outages on Fairfax Campus During Spring Break
- Wi-Fi & Wired Networks & VoIP Telephones Intermittently Unavailable
- VPN & MESA Support Tools Authentication Maintenance
- Mobile Printing, EHS Training Unavailable & CASO Services Unavailable
- Mobile Printing, EHS Training Unavailable & CASO Services Unavailable
- Colocated Servers Intermittently Unavailable
- Select Websites Unavailable
- Cisco TelePresence Unavailable
- MicroStrategy & 25Live Unavailable
- Wi-Fi & Wired Networks Intermittently Unavailable in All Academic & Administrative Buildings on All Campuses
- Wi-Fi & VPN Network Access Intermittently Unavailable
Bulletins
- 2FA Required for Blackboard Effective April 5
- ITS Support Center Spring Break Hours
- New Features to Your Mason Office 365 Account
After Action Reports
February 2022
Unplanned Outage
Phishing Alerts
- Document shared with you: “FACULTY EVALUATION.docx”
- Subject Line Blank
- Subject Line Blank
- Blank subject line
- EMERGENCY
- Personal Assistant/Errands.
- RE: Reunión esta semana
- Re: Job Available
- Mortgage Review
- 22nd Meetting Requirment
- Covid-19 Benefits
- Maintenance
- Re: Document : Remittance
- Maintenance
- Maintenance Update
- George Mason University life meetings
- Combating Climate Change
- Contact Us
- you have been charged for the order##
- GMU Retirement Reviews
- Email Removal
- Covid-19 Benefits
- Payment/Receipt.
- Workplace Operations Assistant Hybrid Remote
- Best of Fairfax Awards – Johnson Center Library
- Flexible Working Open Enrollment: (Action Required)
- Code of Ethics Training for Employees
- VIEW ATTACH
- George Mason University Benefit Assistance
Maintenance
- Select Services Unavailable
- Nutanix Files Unavailable
- MESA Tools Maintenance
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Wi-Fi & Wired Networks Intermittently Unavailable in Select Academic & Administrative Buildings on All Campuses
- Wi-Fi Networks Intermittently Unavailable in All Academic & Administrative Buildings On All Campuses
- Disaster Recovery Servers Intermittently Unavailable
- 3rd Party Patching via Intune for Mason-managed Windows Computers
- Analog Line Upgrades
- Whitetop Hall 4th Floor Network (ResNet) Unavailable
- Virtual Private Network (VPN) Maintenance
- Wi-Fi & Wired Network in Commerce Building & Select Services Intermittently Unavailable
- Wi-Fi & Wired Networks Intermittently Unavailable in Select Buildings on Fairfax Campus
- Software Center on Mason-managed Windows Computers Unavailable
- Mobile Printing, EHS Training Unavailable & CASO Services Unavailable
- Colocated Servers Intermittently Unavailable
- Wi-Fi & Wired Networks Intermittently Unavailable in Select Buildings on Fairfax Campus
- Banner Admin Apps, Patriot Web & Select Apps, Websites & App Functionality Unavailable
Bulletins
- Wi-Fi Service Interruptions Due to Wilkins Plaza Construction
- Student VPN to Require 2FA on March 14
After Action Reports
January 2022
Phishing Alerts
- Alert
- Maintenance status update
- Subject Line Blank
- Re: Update
- Your Citibank® account needs verification.
- Subject Line Blank
- payment 25.1.2022 23:05:38
- System Maintenance
- Mailbox Maintenance
- Subject Line Blank
- Subject line blank
- Send me your available cell number
- Payment Advice 4521884159 Received
- No subject
- Payment Advice
- Send me your available cell number
- Send me your available cell number
- Pension Help for George Mason University personnel
- Maintenance status update
- No Subject
- Pension Help for George Mason University personnel
- Employee Benefits
- [Important!]*Please re-authenticate your*account*password!??
Maintenance
- PVC, CaLT & CUI Citrix VDI Unavailable
- mason.gmu.edu Maintenance
- Mobile Printing, EHS Training Unavailable & CASO Services Unavailable
- CUI & Citrix VDI Maintenance
- Wi-Fi Networks Unavailable at Horizon Hall & Vernon Smith Bldg
- MicroStrategy Unavailable
- Colocated Servers Intermittently Unavailable
- Select Websites Unavailable
- SUB 1: Wi-Fi & Wired Networks & VoIP Phone Service Unavailable
- Patriot Virtual Computing (PVC) & eCUI Unavailable
- Mason.gmu.edu Unavailable
- Wired Network Unavailable in Residence Halls
- Analog Line Upgrades
- Residence Hall Networks (ResNet) Unavailable on All Campuses
- Remote Desktop Services (RDS) Unavailable
Bulletins
After Action Reports
December 2021
Unplanned Outage
- Select Mason Websites are Unavailable
- Issue with Duo Sign In
- Delayed Delivery of Incoming External Mail to Office 365 Mail Systems
- Blackboard Issues
- Respondus Lockdown Browser Errors
- MyMason/Blackboard Unavailable
Phishing Alerts
- Mail Recovery-We received a request from you
- VIEW ATTACH
- Mortgage Evaluation
- George Mason University
- Request received: Ticket ID:4178
- Re: Covid-19 Benefits
- Prospective Contractor
- Mortgage Evaluation
- George Mason University Retirement Meetings
- Staff / Student Employment ( George Mason University )
- W.H.O Remote Position
- Virus Found
Maintenance
- DNS Server Emergency Maintenance
- MicroStrategy QA & Production Environments Unavailable
- Banner & Select Services Unavailable
- DNS Server Emergency Maintenance
- DNS Server Emergency Maintenance
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- Residence Hall Network (ResNet) Unavailable in Taylor Residence Hall
- VPN Intermittently Unavailable
- Wi-Fi Networks Unavailable on All Campuses in All Academic & Administrative Buildings
- Mobile Printing & EHS Training Unavailable
- Colocated Servers Intermittently Unavailable
- Central Authentication Services (CAS) & Shibboleth Briefly Unavailable
- Controlled Unclassified Information (CUI) Citrix VDI Applications Unavailable
- DNS Server Emergency Maintenance
- Aquia Data Center Building Generator Maintenance
- Banner Data Integration Unavailable
- MicroStrategy & 25Live Unavailable
- Cisco TelePresence Unavailable
- DNS Server Emergency Maintenance
- eCUI, PVC & Citrix Virtual Lab Unavailable
- Jamf and Mason Self Service for Mac Unavailable
- PeopleFinder & ITS Suspport Center Live Chat Briefly Unavailable
Bulletins
After Action Reports
November 2021
Unplanned Outage
- Residence Hall Emergency Maintenance
- Network Outage – Dickenson Hall
- Mason Call Centers Intermittent Issues Logging In
- Network Outage – Nottoway Annex
- Liberty Square Wi-Fi Outage
- ResNet (Wi-Fi) Outage
Phishing Alerts
- Quizzes
- FW: Employee Benefit Program
- Available?
- Position
- You have undelivered mails
- Dear applicant!!!
- EMERGENCY
- Quick request
- Send me your available cell number
- JOB OFFER
- George Mason University? Retirement Education
- Document shared with you: “Faculty Distribution List.docx”
- Mortgage Assistance
- No Subject
Maintenance
- Automatic Cisco AnyConnect Client Update for Unmanaged Computers
- MESA M: Drive tools.mesa.gmu.edu Restore Feature Unavailable
- Campuswide Wi-Fi & Wired Outages Wednesday, November 24
- Ellucian Maintenance
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Patriot Virtual Computing (PVC) Desktops Unavailable
- MicroStrategy Reports Intermittently Unavailable
- Banner Admin, Patriot Web & Select Services Unavailable
- Science & Technology Campus: Wi-Fi & Wired Networks Unavailable in Select Buildings
- Controlled Unclassified Information (CUI) Citrix VDI Applications Unavailable
- Analog Line Upgrades
- DHCP/DNS Server Maintenance
- TeamDynamix (TDX) Unavailable
- Mobile Printing & EHS Training Unavailable
- Colocated Servers Intermittently Unavailable
- MicroStrategy & 25Live Unavailable
- Cisco TelePresence Unavailable
- MicroStrategy Maintenance: Metadata Changes
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Patriot Web, Banner Admin & Select Services Unavailable
- www.gmu.edu URL Migration
- DHCP/DNS Server Maintenance
Bulletins
- Automatic Cisco AnyConnect Client Update
- Brief Campuswide Network Outages on Wednesday, November 24 from 7:30-11:00 a.m.
- MASON-SECURE Retirement Delay
After Action Reports
October 2021
Unplanned Outage
- Network Outage – Commerce 5 – Remote Site
- ResNet (Wi-Fi) Outage
- Intermittent Issues with Call Centers
- Partial ResNet (Wi-Fi) and Steam2 Outage
- University Townhouse B Outage
- Server Outage
- MicroStrategy Authentication Error
- Single Sign On Services Temporarily Unavailable
Phishing Alerts
- Update Email Office
- Retirement Reviews for George Mason University Employees
- Michael Knettel shared “Docx” with you.
- George Mason University life meetings
- Emmett Bradbury shared “Evaluated.COVID19Report2” with you.
- Urgent request
- No Subject
- No subject
- Jessie LIN shared “FACULTY EVALUATION” with you. †
- Campus Police
- Employment Verification Initiation
- Mortgage Evaluation
- No subject
- Re: Fw: Summer Internship Programs at the NIH (National Institutes of Health, Bethesda, MD)
- VRS Pension, Retirement Savings & Life Ins Reviews
- Agriculture Proposal.
- Dwayne Zuhlke shared “EVALUATION FORM” with you.
- in which I hope it wasn’t your investment or life savings
- George Mason University Retirement Assistance
- Document shared with you: “FACULTY EVALUATION.docx”
- READ THE FIRST 3 PAGES OF THIS BOOK.
Maintenance
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- Patriot Virtual Computing (PVC) Desktops Unavailable
- Patriot Web & Banner Admin Unavailable
- DHCP/DNS Server Maintenance
- Controlled Unclassified Information (CUI) Citrix VDI Applications Unavailable
- Cable TV Maintenance
- Network Unavailable at Mason in Loudoun, Smart Lab & Smithsonian Mason School of Conservation
- DHCP/DNS Server Maintenance
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- Matlab License Update
- Mobile Printing & EHS Training Unavailable
- Colocated Servers Intermittently Unavailable
- MicroStrategy & 25Live Unavailable
- Cisco TelePresence Unavailable
- Research Gateway Unavailable
- Emergency Electrical Maintenance with Brief Network Outages Saturday, October 9
- Jamf and Mason Self Service for Mac Unavailable
- Analog Line Upgrades
- Informatica Unavailable
- Select Websites Unavailable
- Data Center Maintenance: PDU Shutdown
- Banner Admin, Patriot Web & Select Services Unavailable
- Brief Campuswide Network Outages
Bulletins
After Action Reports
September 2021
Unplanned Outage
- Zoom Outbound Audio Calling Issue
- Intermittent Phone Outage
- Stream2 Outage
- Intermittent Network Issues
- Problem with ITS Support Center Phone
- Problem with ITS Support Center Phone
- Taylor Hall Network Issues
Phishing Alerts
- Request
- Ms. Kimberly Anderson shared “Docx” with you.
- State Retirement Guidance for George Mason University Personnel
- Send me your available text phone number that i can reach you at .
- Mortgage Evaluation
- “FORENSIC SCIENCE PROGRAM”
- Document shared with you: “DC.docx”
- Staff Health Assessment
- George Mason University survivor benefit options
- You have undelivered mails
Maintenance
- Select Websites Unvailable
- CUI, CaLT, PVC & Citrix VDI Applications Unavailable
- CATV Coax Service Unavailable: Finley, Krug, Rogers, Thompson, West & Whitetop
- DHCP/DNS Server Maintenance
- Data Center Maintenance: PDU Shutdown
- Patriot Virtual Computing (PVC) Desktops & AppSilos Unavailable
- MicroStrategy & 25Live Unavailable
- Firewall Testing
- CUI Desktops & AppSilos Unavailable
- Data Center Maintenance: PDU Shutdown
- Patriot Web Unavailable
- Banner Admin, Patriot Web & Select Services Unavailable
- MESA Support Tools Briefly Unavailable
- Mobile Printing & EHS Training Unavailable
- Globus Unavailable
- Microsoft Teams Attendee/Registration List Download Enabled
- Cisco TelePresence Unavailable
- Apogee ResNet Maintenance
- Partriot Pass Password Management Update
- Mason Phones & MS Teams Calling Unavailable
- CUI Portal and Citrix Storefront Certificate Renewal
- Resident Hall Network Unavailable
Bulletins
After Action Reports
August 2021
Unplanned Outage
- Townhouse Wireless Issues
- Multiple Mason websites and VPN are Inaccessible
- Beacon Hall Network Issues
- Dynamic Forms is unreachable
- Some Mason websites are Unreachable
- Wi-Fi Issues in Horizon Hall
- Wi-Fi Network Connectivity Issues – Eduroam and MASON-SECURE
- GMU/Apogee Emergency Maintenance Window
- Ellucian Workflow is Temporarily Unavailable
- Issues with ResNet Network
- Microsoft Office 365 Sporadic Email Delivery Delays
Phishing Alerts
- George Mason University Retirement Education
- 1 New Notification
- Support Team
- BITCOIN JOB
- George Mason University Retirement Education
- NEW Requirements Tracking Covid Vaccinations
- Important Message from HR Dept
- Secured Document Powered By Office365. Please Review
- George Mason University? Retirement Education
- 3 FAX Payment Copy
- George Mason University Final Expense Relief Program
- NEW Requirements Tracking Covid Vaccinations
- “THE GREAT PYRAMID OF JEEZA”
- 4 Undelivered Mails Errors
- George Mason University Final Expense Relief Program
- New Notification
- Covid-19 Relief Funds Award
- George Mason University? Retirement Education
Maintenance
- CUI, CaLT & PVC Applications Unavailable
- CUI, Citrix & VDI Applications Unavailable
- Delay in Course Enrollment Updates in Blackboard
- Apogee Intermittently Unavailable: Liberty, Taylor & Potomac Heights
- eCUI Apps Unavailable
- Apogee ResNet Maintenance
- Apogee ResNet Maintenance
- Classroom & Lab Computers and Citrix Virtual Lab Unavailable
- Password Management Website Unavailable
- eduroam Update
- Banner Admin & Patriot Web Unavailable
- Banner Admin, Patriot Web & Select Services Unavailable
- Mason.gmu.edu Unavailable
- MIcroStrategy Related Services Unavailable
- Mobile Printing & EHS Training Unavailable
- Colocated Servers Intermittently Unavailable
- Select Services & Websites Unavailable
- Cisco TelePresence Unavailable
- MASON-SECURE Unavailable
- Banner Admin & Patriot Web Unavailable
- Password Management Website Unavailable
- Jamf and Mason Self Service for Mac Unavailable
- Password Management Website Unavailable
- Blackboard Unavailable
Bulletins
After Action Reports
July 2021
Unplanned Outage
- Connection Issues
- ADFS Authentication Services Interruption
- Network Outage – Hazel Hall -1st Floor – B Wing
- Loudon Campus Power Outage
- Network Outage – Point of View in Lorton
- Security Certificate Issues
Phishing Alerts
- Masonlive Notification
- ALERT]: [BLACK POLICE KILLING WHITE FOLKS !], JULY 27, 2021
- FAVOR NEEDED ????????????????
- Request for Quote
- Important Updates
- Mortgage Help
- No Subject
- Information About State Retirement for George Mason University
- Task
- $696.89 charged
- You Recived a New Scanned Document
- UNICEF Paid Internship Program Acceptance!
- Top Shelf Academy
- Job Opportuinity
- Masonlive New FaxMessage Received on 06/07/2021
- IT DESK Report [NetID@gmu.edu]
- Ref, Connect April
Maintenance
- Cable TV Outage
- CUI, CLT & PVC Citrix VDI Unavailable
- Data Center Intermittently Unavailable
- ClearPass Server Maintenance
- MicroStrategy Software Updateto
- Cox Internet Services Unavailable
- MicroStrategy Unavailable
- MicroStrategy Unavailable
- IP Address Management (IPAM) Update
- Residence Hall Network Upgrades
- MicroStrategy Unavailable
- Network Switch Maintenance: GMUTV
Bulletins
- 2FA Account Services Moving to Password Website on August 1
- Residence Hall Network Maintenance on Monday, July 12
After Action Reports
June 2021
Unplanned Outage
- Residence Hall Internet Service Interruption
- Citrix Virtual Lab Outage
- Service Disruption
- PeopleFinder is Unavailable
Phishing Alerts
- Document shared with you: “DC.docx”
- {HELP}
- # i need your maximum cooperation|
- Final Expense Program for George Mason University
- George Mason University Benefit Assistance
- FW: Paid Internship relief program!
- Mortgage Evaluation
- CD To Balance & Wire Instructions Closing 06/03/2021
- “””VoiceMessage Notification””” 1 VMAIL Received
Maintenance
- Banner Automatic Document Posting Suspended During End-of-Fiscal-Year Roll-Up
- CUI & Non-CUI Citrix VDI Unavailable
- Banner Admin, Patriot Web & Selected Services/Web10 Sites Unavailable
- Cox Network Internet Service Unavailable
- Pinnacle website unavailable
- TeamDynamix (TDX) Unavailable
- HR Intranet Unavailable
- DegreeWorks Unavailable
- CUI Systems Unavailable
- Job Submission, Appworx & Clean Address Unavailable
- Password Management Site Unavailable
- Mobile Printing & EHS Training Unavailable
- Select Services & Websites Unavailable
- Cisco TelePresence Unavailable
- Banner Admin, Patriot Web & Select Services Unavailable
- Aquia Building Generator Maintenance
- Jamf and Mason Self Service for Mac Unavailable
- Network Unavailable Across All Campuses From 3-5 a.m., June 1-4
Bulletins
After Action Reports
May 2021
Unplanned Outage
Phishing Alerts
- 1 message is being held for you to review
- Final Expense Program for George Mason University
- Life Benefit Meetings for George Mason University Personnel
- George Mason University survivor benefit options
- Final Expense Program for George Mason University
- Re;UNGENT TASK
- Tax Liability Relief Program
- Available?
- George Mason University Final Expense help
Maintenance
- Network Unavailable in All Buildings on All Campuses
- Select Servers Unavailable
- Select Websites Unavailable
- CUI & Non-CUI Citrix VDI Unavailable
- CUI Citrix VDI Unavailable
- Banner Admin, Patriot Web & Select Services Unavailable
- Mobile Printing & EHS Training Unavailable
- Select Services & Websites Unavailable
- Cisco TelePresence Unavailable
- DNS Server Maintenance
Bulletins
After Action Reports
April 2021
Unplanned Outage
- Dynamic Forms Outage
- Network Outage – Point of View International Retreat and Research Center
- WiFi Issues on 1st Floor Merten Hall
- Call Pilot Voice Mail System Alert
Phishing Alerts
- RENEWAL #ASP2021GF
- Urgent request
- George Mason University Final Expense Relief Program
- George Mason University Final Expense Relief Program
- Available?
- Available?
- Available?
- George Mason University Tax Liability Relief Program
- Available?
- Benefit Relief Fund.
- PET CARE POSITION
- Sherrie Denham shared “docx” with you.
- NEW NOTIFICATION
- MASONLIVE.GMU
- PET CARE POSITION
- FW: MASONLIVE
- PET CARE POSITION
- Pending Mails/
- Blank subject
- Pending Email Delivering
Maintenance
- Network Unavailable: Select Buildings on Fairfax Campus
- Classroom & Lab Computers and Citrix Virtual Lab Unavailable
- CUI & Non-CUI Citrix VDI Unavailable
- DNS Server Maintenance
- Password.gmu.edu Unavailable
- CUI Citrix VDI Unavailable
- VPN Unavailable & Cisco AnyConnect Update Required
- Appworx Unavailable
- Mobile Printing & EHS Training Unavailable
- Select Services & Websites Unavailable
- Cisco TelePresence Unavailable
- DNS Server Maintenance
- Switch Maintenance & Potential Outage for Single-connected Servers
- Citrix Virtual Lab (CVL) Maintenance
- Network Unavailable: Discovery Hall 1st Floor & SMART Lab
- CUI Services Unavailable
- TeamDynamix (TDX) No Longer to Support Deprecated Transport Layer Security (TLS) in Web Browsers
Bulletins
- Network Outage in Select Buildings on Fairfax Campus April 26 at 11 p.m.
- Cisco AnyConnect VPN Client Maintenance & Required Update
- Phishing Alert: Beware of Phony Job Offer
- ITS Faculty Services Survey Now Open
After Action Reports
March 2021
Unplanned Outage
- Slowness of MESA M: Drive
- TeamDynamix Issue
- Microsoft Office 365 Services Disruption
- Banner Currently Unavailable
- Covid Health Check Website Outage
- Degree Works Unavailable
Phishing Alerts
- Briefcase emoji
- Pardon me for bothering
- I get high when I’m upset
- Re:
- Changes in Direct Deposit Details!!!
- #IN_Voice Number: #834-STX8845683…..!!!!
- RE: Applying to Mason
- Michael Wakefield shared “doc” with you.
- As per your request, upgradation has been completed.
- Outstanding Remittance Notification 16-02-2021
- PAST DUE PAYMENT
- PAYMENT PAST DUE
- Resources amendment details
- State Retirement Help for George Mason University
- Job Opening Close To The College
- [Recipient’s name] 4 new Shared fiIes received via DROPBOX
- HI THERE!
- HHLT0021
- SUPPLY YOUR PRODUCTS.
Maintenance
- Network Unavailable in Hylton Performing Arts Center
- COVID Health Check Website Unavailable
- CUI & Non-CUI Citrix VDI Unavailable
- Wireless Network Intermittently Unavailable on Fairfax, Science and Technology, and Arlington Campuses
- DegreeWorks Unavailable
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- Matlab License Update
- VPN Unavailable & Cisco AnyConnect Update Required
- Banner Admin, Patriot Web & Select Services Unavailable
- DNS Servers, Websites & Applications Unavailable
- DNS Server Maintenance
- Appworx Unavailable
- Disaster Recovery Site: Wired Network Unavailable
- Campuswide Outages of IT Services Sunday, March 14, 7:30 to 11:30 a.m.
- Mobile Printing & EHS Training Unavailable
- Select Services & Websites Unavailable
- Cisco TelePresence Unavailable
- SiteScope Unavailable
- RPRT Datamart Database Unavailable
- Banner Admin, Patriot Web & Select Services Unavailable
- Intermittent Network Service Interruptions
Bulletins
After Action Reports
February 2021
Unplanned Outage
- Network Outage – Blue Ridge Router in Fairfax
- Mason COVID Health Check App Performance Issue
- Slowness of MESA M: Drive
Phishing Alerts
- Acknowledge Your Appraisal
- Available?
- URGENT REQUEST: What number can I text you on?
- URGENT REQUEST: What number can I text you on?
- URGENT REQUEST: What number can I text you on?
- Available?
- URGENT REQUEST: What number can I text you on?
- URGENT REQUEST: What number can I text you on?
- URGENT REQUEST: What number can I text you on?
- Checking in
- Available?
- Re: ( No Subject )
- Re: ( No Subject )
- Informational Session on Retirement and Finances
Maintenance
- DNS Server Maintenance
- Imaging Prod Unavailable
- MicroStrategy Reports Unavailable
- MicroStrategy Reports Unavailable
- IronPort Intermittently Unavailable
- Archer Suite Unavailable
- Jamf and Mason Self Service for Mac Unavailable
- CUI & Non-CUI Citrix VDI Unavailable
- Banner Admin, Patriot Web & Select Services Unavailable
- Webex Call Center Unavailable
- CUI Services Unavailable
- Research Systems Intermittently Unavailable
- DNS Server Maintenance
- DNS Server Maintenance
- Informatica Unavailable
- Mobile Printing & EHS Training Unavailable
- Cisco TelePresence Unavailable
- CUI Services Unavailable
Bulletins
After Action Reports
January 2021
Unplanned Outage
- Slowness of MESA M: Drive
- Verizon Fios Outage
- Zoom Access Issues
- Slowness of MESA M: Drive
- Webex Teams: Some users experiencing issues sending files
- Investigating Reports of Problems with MESA M: Drive
- Problem with VPN and DUO Push Notifications
- Certificate Problem Impacting MASON-SECURE and eduroam WiFi
- Network Outage – Washington Hall on Fairfax Campus
Phishing Alerts
- WEBMAIL UTILIZATOR
- Available?
- Available?
- GRETTINGS..
- Available?
- Available?
- URGENT REQUEST: what number can I text you at?
- Available?
- Get Paid $ 350 Weekly.
- Available?
- Urgent Request
- Get Paid $ 350 Weekly
- Recipient’s name@gmu.edu VoiceMail Message
- Message from GMU Registrar
- Your Student Account Refund Has Been Processed
- Haley Harris shared “Faculty-Evaluation” with you.
- State Retirement Help for George Mason University
- PART-TIME JOB
- PART-TIME JOB
Maintenance
- CUI Citrix VDI Unavailable
- Non-CUI Citrix VDI Unavailable
- CUI Citrix VDI Unavailable
- Skype for Business Retiring January 17, 2021
- Banner Admin, Patriot Web & Select Services Unavailable
- DegreeWorks & Transfer Equivalency Unavailable
- IronPort Unavailable
- Mobile Printing Unavailable
- Mobile Printing & EHS Training Unavailable
- Cisco TelePresence Unavailable
- Central Authentication Services (CAS) & Shibboleth Upgrade
- Network & New Device/Guest Registration Unavailable
- mason.gmu.edu Unavailable
Bulletins
- ITS Support Center Martin Luther King Day Hours
- Important Message Regarding the Mason VPN
- Skype for Business Retirement January 17
After Action Reports
December 2020
Unplanned Outage
- Dynamic Forms Outage
- Authentication Issues – Patriot Web Impacted
- Police building
- Microsoft Office 365 – Problems Accessing Outlook on the Web (OWA)
- MicroStrategy Outage
Phishing Alerts
- Quick Response
- Work
- Review
- Holiday – Job
- Quick Response
- Information About Pensions for George Mason University
- OUR SCO
- Moore, Ambryanna shared “DOC” with you.
- 2fa multifactor authentication!
- URGENT REQUEST: What number can I text you on?
- URGENT REQUEST: What number can I text you on?
- Information About Pensions for George Mason University
- URGENT REQUEST: What number can I text you on?
Maintenance
- Banner Admin, Patriot Web & Select Services & Websites Unavailable
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- TeamDynamix (TDX) Unavailable
- CUI Citrix VDI Unavailable
- CUI Citrix VDI Unavailable
- Banner Admin, Patriot Web & Select Services Unavailable
- Non-CUI Citrix VDI Unavailable
- MicroStrategy & Related Services Unavailable
- Pinnacle Unavailable
- Mobile Printing & EHS Training Unavailable
- Select Services & Websites Unavailable
- Cisco TelePresence Unavailable
- Central Authentication Services (CAS) & Shibboleth Upgrade
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- Password.gmu.edu Unavailable
- Password.gmu.edu Unavailable
- Jamf and Mason Self Service for Mac Unavailable
Bulletins
After Action Reports
November 2020
Unplanned Outage
- Emergency Reboot of Fairfax VPN ASAs
- Extending Maintenance Window for CUI Environment
- Random Notification of Invalid Cert (sts.gmu.edu)
- Network Outage – Field House B-side
- TeamDynamix issues
- Some Patriot Web Pages Unreachable
Phishing Alerts
- Re
- Retirement Support for George Mason University Personnel
- RE: Mandatory Security Check
- Re: Matlab campus license
- Slytherin_R shared “Faculty Evaluation Transcript (November) (3)” with you.
- Attn:
- Someone is waiting in your Personal Room lobby
- PET CARE POSITION
Maintenance
- Select Services & Websites Unavailable
- Virtual Private Network (VPN) Unavailable
- DNS Server Maintenance
- CUI Environment Unavailable
- Select Services & Websites Unavailable
- Campuswide Outage of IT Services
- DNS & NTP Server Maintenance
- Classroom Citrix Servers Unavailable
- Mason COVID Health Check Unavailable
- Password.gmu.edu Unavailable
- CUI & Non-CUI Citrix VDI Unavailable
- Mobile Printing & EHS Training Unavailable
- Select Services & Websites Unavailable
- Cisco TelePresence Unavailable
- Oracle Reports & Oracle Apex Unavailable
- MicroStrategy & Related Services Unavailable
- Travel & Travel Database Unavailable
- Campuswide Outages of IT Services Sunday, November 8, 7-11 a.m.
- Blackboard Collaborate Unavailable
- Banner Admin, Patriot Web & Select Services Unavailable
Bulletins
After Action Reports
October 2020
Unplanned Outage
- Student VPN
- WebEx Contact Center (WCC) – Outage
- Intermittent Network Issues
- Network Outage – Potomac Science Center (Remote Site)
- Kaltura MyMedia Unavailable
- VPN Outage
- Microsoft Office 365 Services Disruption
- Call Pilot Voice Mail System Unavailable
- Adobe Pro DC Access Message
- Blackboard/MyMason Login
Phishing Alerts
- REMOTE POSITION
- Retirement Support for George Mason University Personnel
- Critical Warning! XXX@gmu.edu Password Expired***
- SCAMMERS AND THIEFS
- Re: No Subject.
- HANDLE – OCTOBER 5, 2020
- Blank subject line
- 2020 FACULTY EVALUATION
- Faculty Evaluation
Maintenance
- Pinnacle Unavailable
- Classroom Citrix Servers Unavailable
- Password.gmu.edu Unavailable
- CUI & Non-CUI Citrix VDI Unavailable
- CUI Citrix Environment Unavailable
- Patriot Web Unavailable
- DNS & NTP Server Maintenance
- MicroStrategy Unavailable
- CUI Citrix Environment Unavailable
- Jamf and Mason Self Service for Mac Unavailable
- Cisco AnyConnect Upgrade for Mac (VPN)
- Patriot Web Self Service, Banner Admin & Select Services Unavailable
- Mobile Printing & EHS Training Unavailable
- Select Services & Websites Unavailable
- Cisco TelePresence Unavailable
- Banner & Select Services Unavailable
- DNS Server Maintenance
- TeamDynamix (TDX) Unavailable
- Data Center Unavailable
Bulletins
- ITS Support Center Election Day Hours
- Changes to Webex Meetings Host Accounts
- Important Changes to Adobe Acrobat
- Cisco AnyConnect Upgrade for Mac (VPN)
- Patriot Web, Banner & Select Services Unavailable this Sunday, October 18
- ITS Observes National Cybersecurity Awareness Month This October
After Action Reports
- Intermittent Student VPN Issues
- Webex Contact Center (WCC) Outage
- Potomac Science Center Network Outage
- VPN Outage
- Call Pilot Voice Mail System Unavailable
- Call Center Lines down
- GMU Authentication Services
- TeamDynamix Slowness
- Analog Phone Outage: Science and Technology Campus
- Problems with Remote Desktop
- Intermittent Phone Issues
- TeamDynamix Email Issue
September 2020
Unplanned Outage
- TeamDynamix Email Issue
- Microsoft Office 365 Multiple Services Disruption
- Voicemail System is Currently Down
Phishing Alerts
- Task
- Request
- Reply
- Flexible Job Oppurtunity ( Student and Staff) George Mason University.
- WORK FROM HOME
- Remote Work or Work From Home
- REMOTE POSITION
- Expression!
- Jeffrey Warner posted a message re Intelligence Community Club
- No subject
- Various subjects
- No subject
- Re Your Mason Account Password Change
- Notice from Gmu 11th September 2020
- Re: Security Alert: Warning About Unsolicited Job Offers
- Important Documents for Students
- Request
- no subject
- Hello
- password update 9/1/2020
- Recent email scam OR Confidentiality Agreement Document
Maintenance
- Password.gmu.edu Unavailable
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- Matlab Unavailable
- CUI Citrix Environment Unavailable
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- CUI Citrix Environment Intermittently Unavailable
- CUI Citrix Environment Unavailable
- Banner & Select Services Unavailable
- Mobile Printing & EHS Training Unavailable
- Cisco TelePresence Unavailable
- Select Services & Websites Unavailable
- DNS Server Maintenance
Bulletins
- New Password Management Website and Two-Factor Authentication (2FA) for Students
- ITS Support Center Labor Day Weekend Hours
After Action Reports
August 2020
Unplanned Outage
- Blackboard Collaborate Ultra
- Citrix Virtual Lab Unavailable
- MyMedia and Videos in Blackboard Unavailable
- Blackboard Login
- Zoom Outage
- Classroom phones are unable to call the support line
- MyMedia and Videos in Blackboard Unavailable
- Blackboard Login Issues
- Zoom outage
- Blackboard Course Access
- Unplanned Service Interruption During Maintenance
Phishing Alerts
- Task
- Retirement Support for George Mason University Personnel
- Task: August 25TH
- PET SITTING JOB
- PET SITTER NEEDED
- DOG WALKING JOB
- DOG SITTER JOB
- Earn $30 in 1.5 hours by testing a design tool
- Action Required: Banking Change request received for your Apple Customer record XXXXX; Follow-up: 743632445
- NEWS TIP: Q TARGETTED: SpaceX is under Observation
- Retirement Support for George Mason University Personnel
- Faculty-Evaluation.pdf
- BLACK REVOLUTION MEETS PHYSICS
- Ele Margelos shared “Faculty Evaluation” with you.
- PART-TIME JOB OFFER!!!
- DIRECTAXIS 5% PROMO.
- 2020 FACULTY EVALUATION
- User disabled.
- Send me your available cell number
- Payroll Error
Maintenance
- Pinnacle Unavailable
- Banner & Select Services Unavailable
- mason.gmu.edu Unavailable
- Kaltura MyMedia Maintenance
- TeamDynamix (TDX) Unavailable
- Virtual Computing Lab (VCL) Unavailable
- Virtual Computing Lab (VCL) Unavailable
- Virtual Computing Lab (VCL) Unavailable
- Banner & Select Services Unavailable
- Evisions Upgrade
- Internet2 Unavailable
- Internet2 Unavailable
- TeamDynamix (TDX) Maintenance
- Jamf and Mason Self Service for Mac Unavailable
- Select Services & Websites Unavailable
- Webex Meetings Updates
Bulletins
- MS Teams Audio Conferencing Notice
- Replacement of Virtual Computing Lab (VCL) with Citrix Virtual Lab
After Action Reports
July 2020
Unplanned Outage
Phishing Alerts
- PERSONAL ASSISTANT POSITION (WORK FROM HOME)
- Benefits Services – Review and E-sign Now.
- Administrative Assistant Needed ASAP!
- Re:
- Xerox Scanner: Docs
- Fw: not asking for money
- Hey
- PET SITTER POSITION
- Re:Hey dear
- Update Mailbox™ [Final Warning)
- RE: MASONLIVE-GMU
- Personal Assistant Position
- Personal Assistant Part Time Position
- PERSONAL ASSISTANT POSITION (WORK FROM HOME)
- PERSONAL ASSISTANT POSITION (WORK FROM HOME)
- Job Opportunity
- We appreciate your interest in contributing your professional expertise to the George Mason University community and making George Mason University, your employer of choice!!!
- PET SITTER POSITION
- Upgrade YOUR GMU Mailbox
- RE: George Mason
- PET SITTER POSITION
- RE: GMU
- Tutoring
- ***STUDENT EMPLOYMENT OPPORTUNITY THAT FIT YOUR CLASS SCHEDULE!!!??????
- Microsoft Security Alert
Maintenance
- Adobe Creative Cloud Moving to Single-Sign-On (SSO)
- Virtual Computing Lab (VCL) Unavailable
- Network Unavailable in Select Buildings on All Campuses
- Virtual Computing Lab (VCL) Unavailable
- Mobile Printing & EHS Training Unavailable
- Select Services & Websites Unavailable
- Cisco TelePresence Unavailable
- Cisco TelePresence Unavailable
- Research Gateway Unavailable
- Cisco TelePresence Unavailable
- Patriot Web Self Service & Banner Admin Unavailable
- Required Restart for Windows Computers
Bulletins
- Two-Factor Authentication (2FA) Open Enrollment for Students
- Changes to Adobe Login
- New Antivirus for Mason-Managed Computers
- ITS Reminders for Computing Remotely
- ITS Support Center Independence Day Weekend Hours
After Action Reports
June 2020
Unplanned Outage
- E2E Encrypted Webex Outage
- Network Outage – Townhouse on Chainbridge Road
- ITS Website Unavailable
- Blackboard Collaborate Ultra Access Issues
- Microsoft Email Portal
- Blackboard/MyMason Unavailable
- TeamDynamix Service Issues
- Network Outage – SUB1 (GMU Student Centers) – 1st Floor
- Network Outage – Fenwick Library – B Side
Phishing Alerts
- Faculty Evaluation
- Upgrade Email Quota
- Notification of payment
- Upgrade Email Quota
- Quick Request
- Attention
- Quick Request
- Attention
- Attention
- Quick Request
- [EXT] Quick Request
- Review
- OK
- Upgrade Mail Storage
- Dean
- Re: Welcome Back from the College of Science!
- Your Mason Account Password Change
- Wells Fargo New Security Alert
- Email Queue – New Message
- Warehouse info.
- RCPT_mail returned to sender
- ** Payroll for [Recipient’s name]@cs.gmu.edu **
- No subject
- Make $500 Weekly Part Time Position
- Winning ‘Notification ;… ‘ or INVESTMENT PROPOSAL,,,
- No subject
- No subject
- Urgent Request
- Hello [recipient’s name] or Urgent
- (59) New vMsg for [recipient’s name]
Maintenance
- Banner Automatic Document Posting Suspended During End-of-Fiscal-Year Roll-Up
- Jamf and Mason Self Service for Mac Unavailable
- Password.gmu.edu Unavailable
- Webex Meetings Updates
- Virtual Computing Lab (VCL) Unavailable
- Patriot Web Self Service & Banner Admin Unavailable
- Jamf and Mason Self Service for Mac Unavailable
- Virtual Computing Lab (VCL) Unavailable
- Symantec EndPoint Upgrade
- Virtual Computing Lab (VCL) Unavailable
- Research Gateway Intermittently Unavailable
- Mobile Printing & EHS Training Unavailable
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- Webex Meetings Updates
- Virtual Computing Lab (VCL) Unavailable
Bulletins
- Required Restart for Windows Computers
- ITS Support Center Juneteenth Hours
- Symantec Endpoint Protection Patching
After Action Reports
May 2020
Unplanned Outage
- VPN Issue
- Network Outage – The Mason Enterprise Center (4031 University Dr.)
- GMU Authentication Services
- Network Outage – King Hall – Third Floor
Phishing Alerts
- Account De-activation Email
- Katherine Ricci
- Updated Request
- Office 365 Migration
- Immediate Response
- Urgent Assistance
- Quick request
- Task
- Quick request
- Unread Message
- Hello [Recipient’s name]
- Personal Assistant Needed
- Documents 00-7886292 for item 038795
- Cs 1 new important message in Blackboard Center
- Deposit Update.
- Quick request
- Johnson Center Library – Best of Fairfax Awards
- IMPORTANT! Take control, let 9-1-1 know your coronavirus risk
Maintenance
- Zoom Upgrade
- Webex Meetings Updates
- New Guest Wireless Accounts & New Device Registration Unavailable
- Virtual Computing Lab (VCL) Unavailable
- IP Address Management (IPAM) Upgrade
- DNS Server Maintenance
- Virtual Computing Lab (VCL) Unavailable
- Planned Network Outage at University Townhouses (Chain Bridge Road)
- Distributed Databases Unavailable
- Banner & Select Services Unavailable
- Select Services & Websites Unavailable
- Mobile Printing & EHS Training Unavailable
- Contact Center Phone Unavailable
- Select Services & Websites Unavailable
- Cisco TelePresence Unavailable
- Webex Meetings Updates
- Team Dynamix Unavailable
- Webex Meetings Recording Limited Availability
- Virtual Computing Lab (VCL) Unavailable
- Jamf and Mason Self Service for Mac Unavailable
- MicroStrategy Unavailable
- Patriot Web Self Service, Banner Admin & Select Services Unavailable
Bulletins
- Two-Factor Authentication for Office 365
- Zoom Now Available at Mason
- Increase in Phishing Emails
- ITS Support Center Memorial Day Weekend Hours
- Emergency Change to Central Authentication Service (CAS)
After Action Reports
April 2020
Unplanned Outage
Phishing Alerts
- Follow Up
- Notification for gmu.edu
- Pertinent
- houston1
- petunia
- kate0601
- verona
- New 2020 Microsoft Outlook Web Portal
- Campus COVID-19 Cases
- ˇCOVID-19 Order RM-4154 is Completed . Slot: (PA
- A New GMU eBill is Now Available
- Faculty/Staff – Budgetary Uncertainty Grant
- Cooperation
- WORLDBANKPAYMENTAPROVED
- Quick Request
- DEAN
- Cable, Robert shared “Fwd; I shared School-Transcript-April-2020” with you.
- Account De-activation Email
- Invoice #987
- MASK FOR ANTI VIRUS FROM CHINA
Maintenance
- Jamf and Mason Self Service for Mac Unavailable
- Virtual Computing Lab (VCL) Unavailable
- Server Maintenance for Mason Pond & Shenandoah Parking Decks
- Mobile Printing & EHS Training Unavailable
- Server Maintenance for Mason Pond & Shenandoah Parking Decks
- Cisco TelePresence Unavailable
- Select Services & Websites Unavailable
- Contact Center Phone Unavailable
- Webex Meetings Recording Limited Availability
- Patriot Web Self Service, Banner Admin & Select Services Unavailable
- Webex Meetings Updates
Bulletins
After Action Reports
March 2020
Unplanned Outage
- Kaltura MyMedia Videos Unavailable
- Kaltura MyMedia Videos Unavailable
- Banner Workflow Production Issue
- Kaltura MyMedia Videos Unavailable
- Network Outage – Essex Building
- Kaltura MyMedia Unavailable
- Webex Outage
- Resolved – Webex Meetings: Some users unable to connect using ‘call my computer’ (VoIP)
- Webex Meetings Issues
- Network Outage – Research Hall, Fourth Floor, B-Side
- Webex Issues Using Computer for Audio
- Kaltura My Media Unavailable
- VPN Connectivity Issue
- Cisco Webex Teams Issues
- George Mason Website Outages
- Webex Meetings – Connection Issues
Phishing Alerts
- Notice! : from Information Technology Service
- For all GMU-Schar faculty
- Are you in the office?
- Re Two-Factor Authentication Changes
- Re: Follow Up
- Oscar Barton.pdf
- Task
- Re: Re: Research Position
- March Grant
- Are you on Campus
- DocuSign created a secure document FYI from Krista J Tran
- HR Department shared Employee Benefits Survey with you!
- ***Job application** at Gorge Mason University that fits your Spring class schedule
Maintenance
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- Soft Phones & VoIP Phones Unavailable
- Webex Call Center Unavailable
- Virtual Computing Lab (VCL) Unavailable
- Virtual Private Network (VPN) Unavailable
- Virtual Computing Lab (VCL) Unavailable
- Microsoft Integrations for Webex Teams
- People Finder Unavailable
- Jamf and Mason Self Service for Mac Unavailable
- Webex Meetings Updates
- Virtual Computing Lab (VCL) Unavailable
- Mobile Printing & EHS Training Unavailable
- Server Maintenance for Mason Pond & Shenandoah Parking Decks
- Network Outages During Data Center Maintenance
- Intermittent Outage on All Campuses
- Network Unavailable: Discovery Hall and SMART Lab (SciTech)
- Changes to Login for Mason Applications
- Elevator & Analog Phones Outage
- Webex Meetings Recording Limited Availability
Bulletins
- Update Regarding Two-Factor Authentication for Office 365
- March 8- Changes to Login for Mason Applications
After Action Reports
February 2020
Unplanned Outage
Phishing Alerts
- Question
- Fw: From Ms Tutz Honeychurch
- re:
- GOOD MORNING
- GMU Financial aid
- Personal Assistant Needed
- PART TIME JOB OFFER
- Adjunct Evaluation .docx
- Faculty Survey
- Subject line blank
- URGENT
- Quick response
- Order Confirmation
- Setting up your new email marketing account
- TSK REQUIRE
- Fw: Returned mail: see transcript for details
- Your one-time passcode
- PIN Change/Reset Notification
- High danger. Your account was compromised.
- Message from Dr. Edward Gomperts, MD
- RE: Final Study Guide
- RE: Scholarship Application-Update
- RE Annual Required IT Security Awareness Training
- Blank subject line
- Re: Cancel My On-Campus Interview
- Registration Card Agreement
- RE: Your Mason On-line Course Evaluation Closes at 11:59pm MAY-04-2016!
- RE: Scholarship: Need More Information
- Re: 10/8 Washington Nationals Gig Details
- INVOICE 11450
- Account Deactivation Email
- Available
- Blank subject line
Maintenance
- CAS and Shibboleth Testing
- Webex Meetings Updates
- Webex Meetings Updates
- Contact Center Phone Unavailable
- Select Services & Websites Unavailable
- Mobile Printing & EHS Training Unavailable
- Cisco TelePresence Unavailable
- Elevator Phones Unavailable
- Old EPMO Website Decommission
- Virtual Computing Lab (VCL) Unavailable
- Banner Admin & Patriot Web Unavailable
- Jamf and Mason Self Service for Mac Unavailable
Bulletins
- Changes to Login for Mason Applications
- Reminder: Windows 7 Upgrade
- Two-Factor Authentication Required for New Employee Office 365 Accounts
After Action Reports
January 2020
Unplanned Outage
- Virtual Computing Lab (VCL) Unavailable
- Cable-TV Outage
- Webex Call Center Outage
- Virtual Computing Lab (VCL) Unavailable
- Call Center Move Intermittent Outages
- Problems with Logging into Mason’s ListServ Website
Phishing Alerts
- for you
- Account De-activation
- Re: MS in Management Information Session
- Re: Re: question regarding the payment
- Recruiting Now
- Urgent request
- Personal Assistant Needed
- 2020 Payroll Update
- Card Fraud Prevention
- Quick request
- Spanish Placement Test or Let’s Talk About Sex
- Internship Work Order
- You Have (9) Pending Undelivered Email
- Urgently request
- IT-Service Help Desk Update
- Opportunity for Students
- Payroll Messages
- Last Warning
- FW: Spring Internship
- Hi Ruta
- Reset Password
Maintenance
- Virtual Computing Lab (VCL) Unavailable
- Webex Meetings Updates
- Symantec EndPoint Upgrade
- Webex Meetings Updates
- Aquia Building Generator Maintenance
- Webex Meetings Updates
- Mobile Printing & EHS Training Unavailable
- Call Center Phones Switchover
- Jamf and Mason Self Service for Mac Unavailable
- Select Services & Websites Unavailable
- Cisco TelePresence Unavailable
- Select Services & Websites Unavailable
- Firefox Required Upgrade
- Network Unavailable
- Mason Phone Service Maintenance
- mason.gmu.edu Unavailable
- IronPort Unavailable
- Analog Phone and Digital Phone Unavailable
- Network Outages in Select Dorms
Bulletins
- Webex Meetings Now Password Protected
- ITS Support Center Martin Luther King Day Hours
- Patches Available for Critical Windows Vulnerabilities
- Security Alert: Fake Payroll Email Circulating Attempting to Steal Mason Login Credentials
After Action Reports
December 2019
Unplanned Outage
Phishing Alerts
- RE: JOB OUTREACH FOR SELECTED COLLEGE/UNIVERSITY STUDENT
- Quick request
- Quick request
- Documents for Verification
- Are you in school
- Same energy brain pills Trump Uses txt me [phone number removed] ASAP
- RE: Shipping Docs
- Final Warning
- PT Opening: Become a Secret Shopper Today
- Document Pending
- nikki27x
- DC.docx
- Are you on campus
- RE: REQUEST
- 4theboys
- Internship For George Mason, PROG! 2019
- Payment of Prize and Claim
- ATTN: GEORGE MASON UNIVERSITY DISTRICT CENTER ACCOUNT ACTIVITY
- Email Storage Space
- Outlook Web Portal
- Outlook Web Portal
Maintenance
- Banner & Select Services Unavailable
- MESA M: Drive Unavailable
- Webex Meetings Updates
- MESA Restore Feature Unavailable
- DNS Server Maintenance
- MESA M: Drive Backup & Restores Unavailable
- Analog Phone and Digital Phone Unavailable
- Network Unavailable: Commerce Building
- Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
- Webex Meetings Updates
- Webex Meetings Recording Limited Availability
- Contact Center Phone Unavailable
- Select Services & Websites Unavailable
- Mobile Printing & EHS Training Unavailable
- Select Services & Websites Unavailable
- Telepresence Recording Unavailable
- CA/Automic Unavailable
- Webex Meetings Updates
- Banner, MicroStrategy & Select Services Unavailable
Bulletins
November 2019
Unplanned Outage
- Analog Telephone Outage: Science and Technology Campus
- Network Outage at Various Locations – Fairfax Campus
Phishing Alerts
- MANDATORY IT Security Awareness Training
- Document Pending
- Quick request
- [Recipient’s name], your video have a new comment
- Invoice
- 508876 is your Facebook account recover code
- job application at the Seattle Pacific University
- job application at the University/Colleges
- Hi [Recipient’s name]
- End of Year Payment
- End Of Year Official Notification Letter
- IT Helpdesk
- Hi [Recipient’s name]
- business proposition
- IT helpdesk
- Free
- Your video have a new comment
- No subject
- Are you on campus?.
- RE: Quota
Maintenance
- Webex Meetings Updates
- DNS Server Maintenance
- HR Intranet Unvailable
- Contact Center Phone Unavailable
- Banner Admin, Patriot Web & Select Services Unavailable
- Webex Meetings Maintenance Patching
- Avaya Softphones Unavailable
- Select Services & Websites Unavailable
- Mobile Printing & EHS Training Unavailable
- Cisco TelePresence Unavailable
- Select Websites Unavailable
- Fairfax Campus Network Upgrades
- Webex Meetings Updates
- Jamf and Mason Self Service for Mac Unavailable
- Symantec Endpoint Protection for Mason-managed Computers (Windows)
- Banner Admin, Patriot Web & Select Services Unavailable
- IronPort Unavailable
- Webex Meetings Updates
Bulletins
- ITS Support Center Thanksgiving Hours
- Effective November 19: Two-Factor Authentication Verification Changes
- Apple Battery Recall
After Action Reports
October 2019
Unplanned Outage
- TeamDynamix Alert
- Network Outage – University Townhouses on Chainbridge Road
- Network Connectivity and Performance Issues – All Campuses
- Intermittent Phone Issues
- Intermittent Banner Issue
- Intermittent Phone Issues
- Network Connectivity Issues – All campuses
- TeamDynamix Slowness
- Blackboard Unavailable
Phishing Alerts
- Cancel Deactivation
- RE: #Benefits Enrollment Ends 10/30/2019
- New
- Earn Extra Money
- No subject
- 2019 Mercedes-Benz International Internship
- Attached overdue invoice
- Available
- Available
- Your EMAIL
- Job opening
- Account Closure
- Joanna Bullivant shared “schedule_11-12-19[dot]xls” with you
- Transaction Receipt #0030 14-10-2019
- Payment Notification
- Sign Up! Extra Earning Seeking Female and Male model
- James Pollard added a comment to your profile
- Quick Request
- awb: 6278216733
- Quick Request
Maintenance
- Intermittent Network Outage in Katherine Johnson Hall (SciTech)
- TeamDynamix (Online Ticketing System) Unavailable
- Webex Meetings Extended Maintenance
- Jamf and Mason Self Service for Mac Unavailable
- Webex Meetings Updates
- Select Services & Websites Unvailable
- Contact Center Phone Unavailable
- Select Services & Websites Unavailable
- Windows 10 v.1903 Update
- Mobile Printing & EHS Training Unavailable
- Select Services & Websites Unavailable
- Banner, Patriot Web & Select Services Unavailable
- Contact Center Phone Unavailable
- Jamf and Mason Self Service for Mac Unavailable
- Clock0 to Be Decommissioned
Bulletins
- Apple Mail iOS 13 Issue
- Microsoft Support Ending for Windows 7- Required Upgrade for Mason-owned Computers
- Two-Factor Authentication Verification Changes
- Cybersecurity Awareness Month
After Action Reports
September 2019
Unplanned Outage
- Network Connectivity Issue – All Campuses
- Problems with Password Resets
- Network Connectivity Issue – Campus Wide
- NETWORK OUTAGE – Smithsonian Mason School of Conservation
- L-Soft ListServ Delivery Delays
- WIFI intermittent Outage
- Intermittent Off Campus Calling Problem
- WIFI Intermittent Issues – Fairfax-Arlington-Science Tech Campuses
- Network Outages – Multiple Buildings – Fairfax Campus
- Network Outage – Katherine Johnson Hall – 2ND Floor
Phishing Alerts
- Re:Request
- Available?
- Education Grant
- Copy Statement
- Approval
- Outlook
- Statement
- Quick Request
- Statement
- Invoice
- Available?
- I have shared “Gmu_5565536.xlsx” with you
- Quick Request
- Quick Request
- Quick Request
- Quick Request
- Quick Request
- RE: ICT Technical Service (Admin Desk).
- Document.docx
- FWD
- Application pre-approved
- Notice of Application
- Application pre-approved
- Important: Payment Completed.
- UPS Arrival Notification
- Due Balance
- Request
- Do Not Reply
- no_subject
Maintenance
- Banner Admin, Patriot Web & Select Services Unavailable
- Webex Meetings Updates
- Matlab Unavailable
- Network Unavailable
- Network Unavailable in The HUB
- Listservs Unavailable
- Network Unavailable Democracy Lane Building
- Select Services Unavailable
- Password.gmu.edu Unavailable
- Patriot Web Self Service, Banner Admin, RMS & MicroStrategy Reports Unavailable
- Webex Meetings Updates
- Jamf and Mason Self Service for Mac Unavailable
- Contact Center Phone Unavailable
- Select Services & Websites Unavailable
- Mobile Printing & Select Services Unavailable
Bulletins
After Action Reports
August 2019
Unplanned Outage
- Network Connectivity Issue
- Intermittent Banner Issues
- TeamDynamix Service Interruption
- Network Outage – Multiple Services
- Blackboard Courses
- Network Outage – Campus Wide
- NETWORK OUTAGE – LOUDOUN CAMPUS (Signal Hill)
- Banner Admin Intermittent Issue
Phishing Alerts
- Recipient your premiss in facility
- Survey Invitation
- NOTICE: from IT Help Desk
- Enquiry
- *** IT Support Center ***
- icard
- Write Back Immediately
- Urgent request
- Important update
Maintenance
- TeamDynamix Unavailable
- 25Live, Banner Imaging & Evisions Unavailable
- Webex Meetings Updates
- Jamf Pro Update
- Webex Meetings Updates
- Select Services Unavailable
- Mobile Printing & Select Services Unavailable
- Select Services and Websites Unavailable
- TeamDynamix Migration
- Webex Meetings Updates
- Qualtrics Login Portal Unavailable
- Jamf Pro & Mason Self Service for Macs Unavailable
- Lynda.com Unavailable
- Qualtrics Login Portal Unavailable
- Banner Workflow Unavailable
Bulletins
- ITS Support Center Labor Day Weekend Hours
- Vulnerabilities Affecting Microsoft Computers
- ITS Launched a New Ticketing System
- Lynda.com Upgrading to LinkedIn Learning
After Action Reports
July 2019
Unplanned Outage
- Wireless Network Outage – Democracy Lane (Remote Site)
- Microsoft Office 365 Intermittent Access Issues
- Red Hat Satellite server unavailable
- Network Outage – All Campuses
- Intermittent Phone Issues at Hazel Hall, Arlington Campus
- Network Outage – Colgan Hall in the Science and Tech campus
- Call Center Digital Lines Down
- Delayed Delivery of Incoming External Mail to Office 365 Mail Systems
- Videoconferencing Experiencing Issues
Phishing Alerts
Maintenance
- Network Unavailable in Select Buildings on All Campuses
- Contact Center Phones Unavailable
- Password Management Site Unvailable
- Banner Admin, Patriot Web & Select Services Unavailable
- Mobile Printing & Select Services Unavailable
- Webex Meetings Updates
- Webex Meetings Recording Limited Availability
- Contact Center Phones Unavailable
- Select Services Unavailable
- Symantec Endpoint Protection for Mason-managed Computers (Windows)
- Select Services and Websites Unavailable
- Analog Phones Unavailable
- Network Unavailable at Fairfax Campus
- Banner Admin, Patriot Web & Select Services Unavailable
Bulletins
- Changes to 2FA Identity Verification
- Webex Teams Available to All Mason Employees & Students
- ITS Support Center Independence Day Weekend Hours
After Action Reports
June 2019
Unplanned Outage
- Voice Mail Issues
- Intermittent Network Connectivity Issues
- Network Outage – Multiple Buildings in Fairfax Campus
- OrcaTV Down
Phishing Alerts
- I shared “DOCX.docx” with you in OneDrive
- Your Amazon E-gift card
- Hello
- Request
- Are you on campus?
- Request
- Urgent Request
- Blank subject
- Payment Updates
- Summer request
- IT Support Center
- Reward
- Outlook Support
- SUMMER Request!!!Slot: (PA) Personal Assistant
Maintenance
- Banner Automatic Document Posting Suspended During End-of-Fiscal-Year Roll-Up
- Network Unavailable in Select Buildings
- Webex Meetings Recording Limited Availability
- Bomgar Remote Support Unavailable
- MicroStrategy Login Change
- Banner Admin, Patriot Web & Workflow Unavailable
- DNS Server Maintenance
- Adobe Shockwave Removal (Windows Only)
- Webex Meetings Updates
- Mobile Printing & Select Services Unavailable
- Network Unavailable in Select Buildings
- Research Network Intermittently Unavailable
- Network Unavailable in Select Buildings
- Webex Meetings Upgrade
- Patriot Web Self Service, Banner Admin, RMS & MicroStrategy Reports Unavailable
Bulletins
- MicroStrategy UAT Environment Problems
- Adobe Shockwave Removal (Windows Only)
- Changes Regarding Access to MicroStrategy
After Action Reports
May 2019
Unplanned Outage
- NETWORK OUTAGE – ARLINGTON CAMPUS
- Banner Admin Apps Issue
- NETWORK OUTAGES – ARLINGTON CAMPUS
- Unexpected Service Disruptions
- Network Outages – Arlington Campus
- VCL Reservations Do Not Complete
- Issues with Websites and Mail Delivery
- Network Outage – Science & Tech Campus – Multiple Locations
Phishing Alerts
- RE: AW: Our New Order No. 155717
- Request
- Urgent Request
- Hi
- Hi
- Hi
- Hi
- Hi
- A New OneDrive Message
- You Check has been delivered
- Urgent request
- Urgent Request
- ASAP attention
- Urgent Response
- Urgent response
- Urgent Request
- Are you on campus
- Your temporary password
- You Check Has Arrived
- Hello
- Important Document Shared on Dropbox
- Good News
- Re: DHL Notification
- Your Check Has Arrived
- Hello
- ??ssed Call
- Request
- No subject
- Request
- Are you available?
- Payroll Help
- Are you on campus?
- We want your opinion
- Hello
Maintenance
- Analog Phones at Science and Technology Campus Unavailable
- Scheduled Outage for Analog Phones – Science and Technology Campus
- UAT Environment Unavailable
- Banner Admin, Patriot Web & Select Services Unavailable
- Network Unavailable in Select Buildings
- Mason.gmu.edu Remote Access Change
- 25Live, Banner Imaging & Evisions Unavailable
- Select Websites Unavailable
- Banner Admin, Patriot Web & Select Services
- New Guest Wireless Accounts & New Device Registration Unavailable
Bulletins
- MicroStrategy UAT Environment Performance Problems
- ITS Reminder: ITS Support Center Memorial Day Weekend Hours
- Yesterdays_backup Retirement
After Action Reports
April 2019
Unplanned Outage
- Patriotweb.gmu.edu Not Available
- Network Outage – Warehouse Building in Fairfax Campus
- Email not Sending from EasyVista Service Manager
- VPN Outage
- TargetX Security Vulnerability
- Website Outage – hr.gmu.edu
Phishing Alerts
- Free All Expense Paid Invite
- Past Due Invoices
- Hello
- IMF Compensation
- Shipment Arrival
- Respond
- Important Notification
- Earning Statement
- You have 1 Important Pending Message
- Your IMF Compensation
- Final Warning
- George Mason University — Invoice
- Are you on campus
- You’ve a OneDrive Documents
- Order Receipt!
- Employee Benefits
Maintenance
- DNS Server Maintenance
- Network Unavailable in Select Buildings at the Fairfax Campus
- Banner & Select Services Unavailable
- Select Services & Websites Unavailable
- New Authentication for Office 365 & Jamf Pro Unavailable
- Network Unavailable in Select Buildings at the Fairfax Campus
- Mobile Printing & Select Services Unavailable
- Windows Software Center Unavailable
- Jamf Pro Unavailable
- Select Websites Unavailable
- Telepresence Recording Unavailable
- MicroStrategy Unavailable
- Data Marts & MicroStrategy Unavailable
- Select Websites Unavailable
- MicroStrategy UAT Environment Unavailable
Bulletins
- Security Notification: SPAM Calls
- Two-Factor Authentication (2FA) for Office 365 Accounts Available
- Microsoft Support Ending for Windows 7 Computers
After Action Reports
March 2019
Unplanned Outage
- Network Outage – Emergency Maintenance – Remote Sites
- Network Outages – The Institute for Advance Biomedical Research (IABR) 2nd Floor, and Colgan Hall 2nd Floor at the Science & Tech Campus
Phishing Alerts
- More ways to get involved
- More ways to get involved
- Learn about Patent Application Clinic
- Action Needed: Required New Hire Documents
- Are you on campus
- URGENT REQUEST
- [Recipient’s name] (Potential Inclement Weather for Wednesday, February 20th)
- (Promote Higher Education to Students)
- Hii [Recipient’s name]
- [your email address@gmu.edu] (Happy booster, ISBN 9781478794790)
- Congratulations, you are confirmed
- {E-Reminder Bill-#76453}
- Incident: Treat as important
- Hello
- 3/1/19: Circulation of a New Phishing Email
- The Washington Ballet — Invoice 4065[Mail ID:73465 ]
Maintenance
- Banner, MicroStrategy & Select Services Unavailable
- Password.gmu.edu Unavailable
- Evisions Unavailable
- New Guest Wireless Accounts & New Device Registration Unavailable
- Banner Admin, Patriot Web Self Service & Select Services Unavailable
- 25Live & Docushare Unavailable
- Select Services & Websites Unavailable
- UAT Environment Unavailable
- Analog Phones (Including Fax Lines) Unavailable
- Elevator Phones Outage
- Patriot Web Self Service, Banner Admin, RMS & MicroStrategy Reports Unavailable
- Password.gmu.edu Website Unavailable
Bulletins
February 2019
Unplanned Outage
- Network Outage – Krasnow Institute – 1st Floor
- EasyVista Slowness
- Network Outage – Multiple Locations – Fairfax Campus
- Network Performance Issues – Fairfax Campus
- Network Performance Issues – Fairfax Campus
- Network Outage – Robinson Hall – 4th floor – B-Side
- Mason WebEx Unavailable
Phishing Alerts
- Urgent opportunity
- Payroll Schedule Message
- High level of danger. Your account was under attack.
- New Notification from the University Admin
- GOOGLE GRANT 2019 AWARD
- I. 35 Professor Tague [F] law.
- FW: Pay Roll Adjustment
- Your GMU Resume Considered
- GMU Extra Income Offer
- IT Support Center
- Sent you Documents
- 14th of february
- Are you on campus
- You sent a payment of 120.00 EUR to Agostani Srl.
- Library Notices
- Hello [name of recipient]
- Urgent
- RE: Employee Appraisal
Maintenance
- UAT Environment Unavailable
- DNS Server Maintenance
- Symantec Upgrade for Mason-owned Computers
- Webex Meetings Unavailable
- Jamf Pro Unavailable
- Select Services Unavailable
- Select Services Unavailable
- Banner Admin, Patriot Web, & Select Services Unavailable
After Action Reports
January 2019
Unplanned Outage
- Telecom Issues — Arlington Campus
- NETWORK OUTAGE – LOUDOUN CAMPUS
- Duo Intermittent Issues
- Network Outage – The SMART Lab at the Science and Technology Campus
- Network Outage – CENTER FOR PSYCHOLOGICAL SERVICES (10340 Democracy Lane)
Phishing Alerts
- Verify your Salesforce Organization-Wide Address
- Invoice
- Account alert
- Follow up
- Electronic Signature Required.
- Electronic Signature Required.
- Асtiоn Nееdеd: Vеrify Yоur Ассоunt
- Are you on campus?
Maintenance
- Symantec Upgrade for Mason-owned Computers
- Symantec Upgrade for Mason-owned Computers
- Contact Center Phone Unavailable
- Lynda.com Unvailable
- Mason.gmu.edu Unavailable
- Jamf Pro & Mason Self Service for Macs Unavailable
- Contact Center Phones Unavailable
- Select Services & Websites Unavailable
- Jamf Pro & Mason Self Service for Macs Unavailable
- Select Services & Websites Unavailable
After Action Reports
December 2018
Unplanned Outage
Phishing Alerts
- Shared An Important Document
- FW: IT Service!!
- Account Notification
- RE: Request Letter.
- RE: Are you on campus
Maintenance
- Banner Admin, Patriot Web & Select Services & Websites Unavailable
- MESA M: Drive Unavailable
- myMason & Blackboard Unavailable
- Select Websites Unavailable
- Select Services & Websites Unavailable
- Contact Center Phones Unavailable
- Cisco TelePresence Unavailable
- Banner Admin & Patriot Web Unavailable
- Oracle Reports Unavailable
- Banner Admin, Patriot Web & Selected Services/Websites Unavailable
- Banner ePrint Unavailable
- Lynda.com Unavailable
- Select Websites & Services Briefly Unavailable
- UAT Environment Unavailable
- UAT Environment Unavailable
- 25Live & Select Websites Unavailable
- Patriot Web Self Service, Banner Admin, RMS & MicroStrategy Reports Unavailable
After Action Reports
November 2018
Unplanned Outage
Phishing Alerts
- PLEASE OPEN ATTACH
- Material Handling /Personal Assistant- Material Order Handling Certification to earn $500 weekly!
- November Invoice
- RE: New Payroll Bulletin Form for December.
- Confirmation No. MSTC/GWCY/8447640/IAMTC
- Follow up
- Scanned401k_Distribution.Pdf
Maintenance
- Jamf Pro Unavailable
- New Guest Wireless Accounts & New Device Registration Unavailable
- UAT Environment Unavailable
- Oracle Reports & Oracle Apex Unavailable
- New Guest Wireless Accounts & New Device Registration Unavailable
- 25Live Service Unavailable
- Canon Follow-Me-Print Services Unavailable
- Workshop Registration Unavailable
- UAT Environment Unavailable
- Password.gmu.edu Unavailable
- UAT Environment Unavailable
- MicroStrategy Unavailable
- BDMS (Imaging) Unavailable
- Johnson Center Network Intermittently Unavailable
- New Guest Wireless Accounts & New Device Registration Unavailable
- Jamf Pro & Mason Self Service for Mac Unavailable
Bulletins
After Action Reports
October 2018
Unplanned Outage
- Brief EasyVista Outage
- Inbound Mason Calls Not Working
- NETWORK OUTAGES DUE TO POWER FAILURE – FAIRFAX CAMPUS
- MyMason/Blackboard Unavailable
- MyMason/Blackboard Unavailable
- MyMason/Blackboard Unavailable
- Workshop Registration (WisdomWhere) Unavailable
- Network Outage – Loudoun Campus
- Service Disruption – Cisco WebEx and Cisco Teams
- ITS ALERT: Network Outage – University Townhouses
Phishing Alerts
- Meet up tomorrw
- IT description
- When I hear from you I will detail you more.,.,
- netid@gmu.edu is hacked
- Acknowledgement!
- RE: Re Warrant ID#ON/7722 / WARRANT FOR YOUR ARREST
- FW:[ATTENTION REQUIRED] George Mason University Revised Business Development, Implementation, and Review of Guidelines and Goals
- Germanna Community Collage Incoming Wire
- Blue Ribbon Invoices
- Enrollment has started – Compare your plan options
- Your Outlook Exceeded
- Title IX
- Contract Document
- HotPot Club Pitch
- FW!!!Good Afternoon*****
Maintenance
- VLC Media Player Upgrade
- UAT Environment Unavailable
- INB & Banner 9 Admin Applications Unavailable
- Patriot Web Unavailable
- Patriot Web Self Service, INB & Banner 9 Admin Unavailable
- Robinson B Network Intermittently Unavailable
- Canon Follow-Me-Print Unavailable
- Evisions Unavailable
After Action Reports
September 2018
Unplanned Outage
- Spam Phone Calls
- Mac Computers Issue
- Lynda.com Access
- Network Outage – Innovation Hall
- DUO 2FA, VPN Service Interruption
Phishing Alerts
- xxx – science
- Sent you Documents
- 9/21/18: Circulation of a New Phishing Email
- O
- Renew system access
- Good Morning..
- Revised Purchase Agreement
- Request Today
- Re: URGENT
- 2018 UPDATE: NON RESIDENT ALIEN TAX WITHHOLDING.
- Re: May Wellness Campaign
Maintenance
- Banner INB & Select Services Unavailable
- Office 365, Mason Self Service for Mac & Mac Enrollment Unavailable
- SSH Secure Shell Client Removal from Managed Mason-owned Windows Computers
- Banner & Select Services Intermittently Unavailable
- Banner Imaging Unavailable
- UAT Environment Unavailable
- rhn.gmu.edu Unavailable During Maintenance
- Patriot Web Self Service and Internet Native Banner Unavailable
- DUO Two-Factor Authentication (2FA) Briefly Unavailable
- MASON.GMU.EDU Unavailable During Maintenance
- Authentication for Office 365 & Jamf Pro Briefly Unavailable
- Canon Pay-for-Print Unavailable
- UAT Environment Unavailable
- Blackboard Briefly Unavailable
- Contact Center Phones Brief Intermittent Outages
- DHCP Server Maintenance
- Blackboard Collaborate Ultra Unavailable
- Freedom Center & Colgan Hall Switch Upgrades
- Network Unavailable in Select Buildings at the Fairfax Campus
- DUO Authentication Unavailable
Bulletins
After Action Reports
August 2018
Unplanned Outage
- Duo Outage
- DUO Outage
- Network Outage – Innovation Hall 1st Floor – A Side
- MyMason/Blackboard Performance Issues
Phishing Alerts
- Microsoft Outlook
- Moser, Kmberly A. sent a secured Document
- [Action Required] You have 6 undelivered Incoming Messages MICROSOFT
- ATTENTION!!!
- NEW AUG PO (StatementsReport#299634)
- Good morning, Williams.
- FW:[ATTENTION REQUIRED] George Mason University Updated Business Development, Implementation, and Review of Guidelines and Goals
- Invalid security certificate
- INTERAC e-Transfer from Canada Revenue Agency System REF/CA-NMFDD834
Maintenance
- New Guest Wireless Accounts & New Device Registration Intermittent Outages
- New Guest Wireless Accounts & New Device Registration Unavailable
- rhn.gmu.edu Unavailable
- PatriotWeb Self Service and Internet Native Banner Unavailable
- mason.gmu.edu Unavailable
- Listservs May Be Unavailable
- Network Unavailable in Select Buildings at the Sci-Tech Campus
- Listservs May Be Unavailable
- Evisions Unavailable
- Blackboard Collaborate Unavailable
- WisdomWhere Unavailable During Maintenance