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Blackboard/MyMason Unavailable

Resolved Alert:

Blackboard was unavailable from approximately 4:12PM – 9:22PM ET, June 11. Blackboard has resolved the issues with our AWS hosted database. ITS will continue to monitor these services and publish an After-Action Report on the ITS website at https://its.gmu.edu/after_action_reports/ in the coming days.

(READ MORE)

Alert Updates:

Blackboard expects the issue to take several hours to fix. Their teams are working to resolve a problem with the hosted database. Another update will be sent when available.

Initial Alert:

Blackboard is unavailable for all users. The issue began around 4:12 PM ET. We are working with Blackboard to restore service and will update as soon as possible.


For additional information regarding the outage, please view the After Action Report.

X
Changes to MasonLive Student Email this Summer
This June, MasonLive student email and Microsoft services will be migrated to Office 365. See the email for details or Student Office 365 Migration.