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Blackboard/MyMason Unavailable

Resolved Alert:

Blackboard was unavailable from approximately 4:12PM – 9:22PM ET, June 11. Blackboard has resolved the issues with our AWS hosted database. ITS will continue to monitor these services and publish an After-Action Report on the ITS website at https://its.gmu.edu/after_action_reports/ in the coming days.

(READ MORE)

Alert Updates:

Blackboard expects the issue to take several hours to fix. Their teams are working to resolve a problem with the hosted database. Another update will be sent when available.

Initial Alert:

Blackboard is unavailable for all users. The issue began around 4:12 PM ET. We are working with Blackboard to restore service and will update as soon as possible.


For additional information regarding the outage, please view the After Action Report.

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Complete your IT Security Awareness Training
As part of Cyber Security Awareness Month, all faculty and staff should have received notice regarding their required annual IT Security Awareness Training. Please see the email from ITS for details or go to MasonLEAPS to complete your training by Monday, November 15.