Updated Mac Internet Connectivity Issue
The latest update to the Monterey macOS (12.4) released by Apple includes a patch to address connectivity issues caused by the multiple network extensions. Information… (READ MORE)
Unplanned Outages
Phishing Alerts
Subject Line Blank
June 30, 2022
Good morning, Can you please send me the form so I can do direct deposit to my account. Diamond So BAC Services Sent from my… (READ MORE)
Password Expired
June 30, 2022
Your password is about to expire Today. You can change your password or continue using your current password. Change Password [*link removed*] | Keep Current… (READ MORE)
George Mason University survivor benefit options
June 30, 2022
Employee [recipient’s name], Over the coming weeks Representatives will be taking calls to help employees better understand their state pension survivor benefit options. • Ensure… (READ MORE)
Maintenance
Analog Line Upgrades
EXTENDED MAINTENANCE Impact of the change on users: Analog lines will be intermittently unavailable in the Johnson Center, ground floor during the maintenance period. Analog… (READ MORE)
Banner Automatic Document Posting Suspended During End-of-Fiscal-Year Roll-Up
EXTENDED MAINTENANCE Impact of change on users: Banner automatic document posting will be suspended while Fiscal Services completes end-of-fiscal-year processing of financial data (e.g., general… (READ MORE)
Informatica Maintenance
EXTENDED MAINTENANCE Impact of the change on users: Informatica Intelligent Cloud Services (IICS) and Informatica Secure Agent Servers will be unavailable during the maintenance period.… (READ MORE)
Bulletins
Microsoft Internet Explorer Retirement
June 16, 2022 2:00 p.m.As of yesterday, June 15, 2022, Internet Explorer is retired and is officially out of support. Impact on Users Devices will be progressively redirected from… (READ MORE)
Phishing Emails on the Rise at Mason
June 02, 2022 7:00 a.m.Cybercriminals are actively attempting to access your Mason payroll account through phishing emails. Recently, they succeeded in gaining access to several Mason employees’ direct deposit… (READ MORE)
Duo Blocks Access to Countries or Regions Subject to U.S. Economic Sanctions
May 06, 2022 11:00 a.m.Effective May 5, 2022, Duo is blocking access to its service when accessed from countries or regions subject to U.S. economic sanctions and some countries,… (READ MORE)