Unplanned Outages
Blackboard Access Issues
Gartner GTP Issue
Phishing Alerts
Request for Information
May 25, 2023Your account is hacked. Your data is stolen. Learn how to regain access.
May 24, 2023Payment confirmation: Invoice #2782-
May 23, 2023Maintenance
LISTSERV Maintenance
Impact of the change: The LISTSERV will be unavailable during the maintenance window. Reason for the change: ITS is upgrading the LISTSERV. New features and… (READ MORE)
Switch Code Upgrades in the Data Center
Impact of the change on users: Servers in rows 1, 2, and 8 in the Data Center not configured for LACP or dual-connected network connectivity… (READ MORE)
BeyondTrust Remote Support & help.gmu.edu Unavailable
Impact of the change on users: BeyondTrust and help.gmu.edu will be unavailable during the maintenance window; ITS representatives will not be able to conduct remote… (READ MORE)
Bulletins
Information About Upgrading to MacOS 13 (Ventura)
May 11, 2023 1:30 p.m.Earlier this semester, Information Technology Services (ITS) announced full support and adoption of the latest macOS 13 (Ventura) for the Mason community. Apple’s standard is… (READ MORE)
Acrobat Platform Migration
May 01, 2023 12:00 p.m.As of May 1, 2023, Adobe will start migrating Acrobat users to a unified Adobe cloud storage. No action is required by users for this… (READ MORE)
MyHub Import of Workspaces This Spring
April 04, 2023 1:00 p.m.ITS recently introduced MyHub, a tool within the Office 365 environment, as the standard way to create new workspaces. At the end of April, workspaces… (READ MORE)