Unplanned Outages

Wi-Fi Certificate Renewal Prompt

September 15, 2023 11:01 a.m.
Last night ITS updated the certificates for Wi-Fi authentication - a process required annually. This may prompt customers to accept the new certificate when they… (READ MORE)

Phishing Alerts

Tax Refund Notification ― You are eligible to receive a tax refund of $817.80

September 19, 2023
T𝅴𝅸𝅴h𝅴𝅺𝅴i𝅳𝅳𝅹r𝅘𝅥𝅯𝅳𝅴d𝅸𝅘𝅥𝅯𝅴 𝅹𝅳𝅹R𝅘𝅥𝅯𝅳𝅘𝅥𝅯o𝅴𝅷𝅘𝅥𝅯u𝅸𝅴𝅹n𝅹𝅳𝅘𝅥𝅯d𝅳𝅺𝅘𝅥𝅯 𝅹𝅷𝅳o𝅸𝅷𝅹f𝅴𝅘𝅥𝅯𝅴 𝅴𝅺𝅴E𝅳𝅸𝅴c𝅹𝅷𝅴o𝅸𝅘𝅥𝅯𝅴n𝅸𝅴𝅴o𝅴𝅺𝅳m𝅸𝅷𝅴i𝅹𝅷𝅘𝅥𝅯c𝅸𝅴𝅸 𝅸𝅺𝅹I𝅹𝅸𝅘𝅥𝅯m𝅳𝅸𝅸p𝅸𝅳𝅹a𝅳𝅷𝅹c𝅹𝅸𝅴t𝅹𝅺𝅘𝅥𝅯 𝅴𝅸𝅸P𝅘𝅥𝅯𝅺𝅘𝅥𝅯a𝅴𝅴𝅘𝅥𝅯y𝅴𝅘𝅥𝅯𝅴m𝅳𝅷𝅴e𝅹𝅷𝅘𝅥𝅯n𝅹𝅴𝅴t𝅴𝅳𝅘𝅥𝅯s𝅹𝅷𝅘𝅥𝅯 𝅹𝅷𝅹S𝅳𝅳𝅸t𝅹𝅷𝅳a𝅘𝅥𝅯𝅺𝅹t𝅹𝅷𝅸u𝅳𝅸𝅹s𝅘𝅥𝅯𝅸𝅴 𝅴𝅺𝅘𝅥𝅯A𝅹𝅳𝅸v𝅹𝅷𝅳a𝅳𝅷𝅴i𝅳𝅺𝅴l𝅴𝅷𝅸a𝅹𝅘𝅥𝅯𝅸b𝅘𝅥𝅯𝅷𝅹l𝅘𝅥𝅯𝅷𝅳e D𝅴𝅘𝅥𝅯𝅹e𝅸𝅘𝅥𝅯𝅴a𝅹𝅺𝅳r𝅳𝅸𝅸 𝅘𝅥𝅯𝅺𝅴C𝅸𝅘𝅥𝅯𝅴u𝅴𝅷𝅴s𝅹𝅺𝅹t𝅸𝅺𝅴o𝅹𝅸𝅹m𝅹𝅺𝅹e𝅸𝅷𝅹r𝅹𝅸𝅸,𝅸𝅷 A𝅸𝅸𝅘𝅥𝅯f𝅳𝅺𝅳t𝅸𝅺𝅹e𝅳𝅷𝅴r𝅸𝅴𝅹 𝅹𝅷𝅴t𝅸𝅺𝅴h𝅸𝅸𝅹e𝅹𝅳𝅴 𝅹𝅷𝅹l𝅴𝅺𝅹a𝅴𝅷𝅘𝅥𝅯s𝅹𝅷𝅸t𝅴𝅸𝅹 𝅹𝅷𝅘𝅥𝅯a𝅳𝅺𝅹n𝅳𝅴𝅹n𝅳𝅺𝅸u𝅹𝅴𝅳a𝅳𝅷𝅘𝅥𝅯l𝅸𝅷𝅸 𝅸𝅸𝅸c𝅸𝅴𝅴a𝅹𝅴𝅸l𝅹𝅸𝅸c𝅸𝅺𝅹u𝅹𝅸𝅴l𝅸𝅘𝅥𝅯𝅴a𝅹𝅘𝅥𝅯𝅹t𝅴𝅺𝅸i𝅹𝅺𝅸o𝅴𝅷𝅳n𝅸𝅸𝅹s𝅸𝅸𝅴 𝅳𝅺𝅘𝅥𝅯o𝅘𝅥𝅯𝅴𝅹f𝅴𝅴𝅴 𝅘𝅥𝅯𝅷𝅘𝅥𝅯y𝅴𝅺𝅘𝅥𝅯o𝅸𝅸𝅴u𝅘𝅥𝅯𝅷𝅳r𝅳𝅺𝅘𝅥𝅯 𝅘𝅥𝅯𝅺𝅹f𝅹𝅸𝅴i𝅸𝅴𝅹s𝅴𝅷𝅴c𝅹𝅘𝅥𝅯𝅴a𝅴𝅘𝅥𝅯𝅴l𝅴𝅺𝅸 𝅹𝅺𝅘𝅥𝅯a𝅸𝅸𝅴c𝅴𝅘𝅥𝅯𝅴t𝅸𝅴𝅘𝅥𝅯i𝅘𝅥𝅯𝅳𝅴v𝅹𝅺𝅘𝅥𝅯i𝅘𝅥𝅯𝅺𝅹t𝅹𝅴𝅘𝅥𝅯y𝅳𝅘𝅥𝅯𝅹 𝅴𝅸𝅴w𝅹𝅳𝅹e𝅸𝅳𝅹 𝅸𝅷𝅴h𝅹𝅺𝅹a𝅳𝅷𝅹v𝅘𝅥𝅯𝅳𝅹e𝅘𝅥𝅯𝅷𝅹 𝅸𝅺𝅳d𝅘𝅥𝅯𝅳𝅘𝅥𝅯e𝅴𝅺𝅳t𝅹𝅷𝅹e𝅹𝅷𝅴r𝅴𝅸𝅘𝅥𝅯m𝅘𝅥𝅯𝅘𝅥𝅯𝅳i𝅸𝅷𝅹n𝅴𝅸𝅴e𝅴𝅸𝅴d𝅸𝅳𝅸 𝅴𝅷𝅳t𝅘𝅥𝅯𝅘𝅥𝅯𝅴h𝅹𝅸𝅹a𝅸𝅘𝅥𝅯𝅸t𝅹𝅺𝅳 𝅹𝅘𝅥𝅯𝅸y𝅴𝅳𝅸o𝅹𝅳𝅹u𝅹𝅷𝅴 𝅴𝅷𝅹a𝅹𝅸𝅸r𝅴𝅸𝅹e𝅴𝅷𝅸… (READ MORE)

Tax Refund Notification ― You are eligible to receive a tax refund of $817.80

September 18, 2023
T𝅴𝅸𝅴h𝅴𝅺𝅴i𝅳𝅳𝅹r𝅘𝅥𝅯𝅳𝅴d𝅸𝅘𝅥𝅯𝅴 𝅹𝅳𝅹R𝅘𝅥𝅯𝅳𝅘𝅥𝅯o𝅴𝅷𝅘𝅥𝅯u𝅸𝅴𝅹n𝅹𝅳𝅘𝅥𝅯d𝅳𝅺𝅘𝅥𝅯 𝅹𝅷𝅳o𝅸𝅷𝅹f𝅴𝅘𝅥𝅯𝅴 𝅴𝅺𝅴E𝅳𝅸𝅴c𝅹𝅷𝅴o𝅸𝅘𝅥𝅯𝅴n𝅸𝅴𝅴o𝅴𝅺𝅳m𝅸𝅷𝅴i𝅹𝅷𝅘𝅥𝅯c𝅸𝅴𝅸 𝅸𝅺𝅹I𝅹𝅸𝅘𝅥𝅯m𝅳𝅸𝅸p𝅸𝅳𝅹a𝅳𝅷𝅹c𝅹𝅸𝅴t𝅹𝅺𝅘𝅥𝅯 𝅴𝅸𝅸P𝅘𝅥𝅯𝅺𝅘𝅥𝅯a𝅴𝅴𝅘𝅥𝅯y𝅴𝅘𝅥𝅯𝅴m𝅳𝅷𝅴e𝅹𝅷𝅘𝅥𝅯n𝅹𝅴𝅴t𝅴𝅳𝅘𝅥𝅯s𝅹𝅷𝅘𝅥𝅯 𝅹𝅷𝅹S𝅳𝅳𝅸t𝅹𝅷𝅳a𝅘𝅥𝅯𝅺𝅹t𝅹𝅷𝅸u𝅳𝅸𝅹s𝅘𝅥𝅯𝅸𝅴 𝅴𝅺𝅘𝅥𝅯A𝅹𝅳𝅸v𝅹𝅷𝅳a𝅳𝅷𝅴i𝅳𝅺𝅴l𝅴𝅷𝅸a𝅹𝅘𝅥𝅯𝅸b𝅘𝅥𝅯𝅷𝅹l𝅘𝅥𝅯𝅷𝅳e D𝅴𝅘𝅥𝅯𝅹e𝅸𝅘𝅥𝅯𝅴a𝅹𝅺𝅳r𝅳𝅸𝅸 𝅘𝅥𝅯𝅺𝅴C𝅸𝅘𝅥𝅯𝅴u𝅴𝅷𝅴s𝅹𝅺𝅹t𝅸𝅺𝅴o𝅹𝅸𝅹m𝅹𝅺𝅹e𝅸𝅷𝅹r𝅹𝅸𝅸,𝅸𝅷 A𝅸𝅸𝅘𝅥𝅯f𝅳𝅺𝅳t𝅸𝅺𝅹e𝅳𝅷𝅴r𝅸𝅴𝅹 𝅹𝅷𝅴t𝅸𝅺𝅴h𝅸𝅸𝅹e𝅹𝅳𝅴 𝅹𝅷𝅹l𝅴𝅺𝅹a𝅴𝅷𝅘𝅥𝅯s𝅹𝅷𝅸t𝅴𝅸𝅹 𝅹𝅷𝅘𝅥𝅯a𝅳𝅺𝅹n𝅳𝅴𝅹n𝅳𝅺𝅸u𝅹𝅴𝅳a𝅳𝅷𝅘𝅥𝅯l𝅸𝅷𝅸 𝅸𝅸𝅸c𝅸𝅴𝅴a𝅹𝅴𝅸l𝅹𝅸𝅸c𝅸𝅺𝅹u𝅹𝅸𝅴l𝅸𝅘𝅥𝅯𝅴a𝅹𝅘𝅥𝅯𝅹t𝅴𝅺𝅸i𝅹𝅺𝅸o𝅴𝅷𝅳n𝅸𝅸𝅹s𝅸𝅸𝅴 𝅳𝅺𝅘𝅥𝅯o𝅘𝅥𝅯𝅴𝅹f𝅴𝅴𝅴 𝅘𝅥𝅯𝅷𝅘𝅥𝅯y𝅴𝅺𝅘𝅥𝅯o𝅸𝅸𝅴u𝅘𝅥𝅯𝅷𝅳r𝅳𝅺𝅘𝅥𝅯 𝅘𝅥𝅯𝅺𝅹f𝅹𝅸𝅴i𝅸𝅴𝅹s𝅴𝅷𝅴c𝅹𝅘𝅥𝅯𝅴a𝅴𝅘𝅥𝅯𝅴l𝅴𝅺𝅸 𝅹𝅺𝅘𝅥𝅯a𝅸𝅸𝅴c𝅴𝅘𝅥𝅯𝅴t𝅸𝅴𝅘𝅥𝅯i𝅘𝅥𝅯𝅳𝅴v𝅹𝅺𝅘𝅥𝅯i𝅘𝅥𝅯𝅺𝅹t𝅹𝅴𝅘𝅥𝅯y𝅳𝅘𝅥𝅯𝅹 𝅴𝅸𝅴w𝅹𝅳𝅹e𝅸𝅳𝅹 𝅸𝅷𝅴h𝅹𝅺𝅹a𝅳𝅷𝅹v𝅘𝅥𝅯𝅳𝅹e𝅘𝅥𝅯𝅷𝅹 𝅸𝅺𝅳d𝅘𝅥𝅯𝅳𝅘𝅥𝅯e𝅴𝅺𝅳t𝅹𝅷𝅹e𝅹𝅷𝅴r𝅴𝅸𝅘𝅥𝅯m𝅘𝅥𝅯𝅘𝅥𝅯𝅳i𝅸𝅷𝅹n𝅴𝅸𝅴e𝅴𝅸𝅴d𝅸𝅳𝅸 𝅴𝅷𝅳t𝅘𝅥𝅯𝅘𝅥𝅯𝅴h𝅹𝅸𝅹a𝅸𝅘𝅥𝅯𝅸t𝅹𝅺𝅳 𝅹𝅘𝅥𝅯𝅸y𝅴𝅳𝅸o𝅹𝅳𝅹u𝅹𝅷𝅴 𝅴𝅷𝅹a𝅹𝅸𝅸r𝅴𝅸𝅹e𝅴𝅷𝅸… (READ MORE)

account processed

September 18, 2023
Your request to open your Paypal Business account is processed . This account has been verified on your SSN and you can now accept credit… (READ MORE)

Maintenance

MicroStrategy-Related Services Unavailable Β  Β  Β  Β  Β  Β 

From September 21, 2023 5:00 p.m. to September 21, 2023 6:30 p.m.

Impact of the change on users: MicroStrategy-Related services will be unavailable during the maintenance window. Reason for the change: ITS is expanding the file system… (READ MORE)

CUI, Citrix & VDI Applications Unavailable Β  Β  Β  Β  Β  Β 

From September 21, 2023 6:00 p.m. to September 21, 2023 11:00 p.m.

Impact of change on users: Controlled Unclassified Information (CUI), Citrix, and Virtual Desktop Interface (VDI) applications will be unavailable during the maintenance period. Reason for… (READ MORE)

Data Center Switch Maintenance Β  Β  Β  Β  Β  Β 

From September 24, 2023 7:30 a.m. to September 24, 2023 11:30 a.m.

Impact of the change on users: Servers on rows 1 and 6 in the Data Center will experience a 30-minute network outage and intermittent network… (READ MORE)

Bulletins

Telecommunications System Replacement Update

July 19, 2023 2:00 p.m.

This spring, Information Technology Services (ITS) began implementing the new telecommunications system, Vonage, Inc. that will provide Mason with advanced communications capabilities essential to on-site,… (READ MORE)

Important notice regarding TikTok

June 30, 2023 12:00 p.m.

The Virginia General Assembly passedΒ a new lawΒ earlier this year that prohibits state employees and contractors from using state equipment to access TikTok and other applications… (READ MORE)

After Action Reports

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