Unplanned Outages
Phishing Alerts
Maintenance
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George Mason-Owned Apple Devices Update
EXTENDED MAINTENANCE Impact of the change on users: Users must update their George Mason-owned Apple devices by 11:00 p.m. on Tuesday, July 7. After that time, updates will install automatically. Please note that your device will need to restart to complete the update, which may briefly interrupt access to work resources. IMPORTANT: ITS requires all…
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Select Websites & mason.gmu.edu Maintenance
Impact of the change on users: The following websites will be unavailable during the maintenance: Reason for the change: ITS (Information Technology Services) is moving systems into Microsoft Azure to improve reliability, scalability, and overall performance. ID #872525 & 872504
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Jamf Maintenance
Impact of the change on users: Jamf will be unavailable during the maintenance period. Reason for the change: The vendor is applying fixes and updating Jamf. (ID # 874923)
Bulletins
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Canvas Update
Instructure, the creators of Canvas, announced they have closed last week’s security incident, which caused disruption to Canvas services and a limited user data breach. Instructure has received confirmation of data destruction (shred logs) after reaching an agreement with the cybercriminals to ensure the stolen data will not be released. Full details from Instructure. Information…
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Details Regarding Recent Canvas Data Breach
Dear Patriots, George Mason University was recently notified by Instructure, our Learning Management System (LMS) partner for Canvas, of a recent data breach that has affected multiple institutions, including George Mason University. Based on the information available at this time, Instructure has found no indication that passwords, dates of birth, government identifiers, or financial information…
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Upcoming Microsoft AI Events (Week of April 20)
Copilot Chat Virtual Training Participate in the next Microsoft Copilot Chat demos to learn how to effectively use Copilot Chat within Outlook across both desktop and web versions. This session will highlight practical strategies for drafting emails, summarizing messages, managing your inbox, and improving day-to-day productivity using AI-powered assistance. Whether you’re new to Copilot or…
After Action Reports
Contact IT Support 24/7
If you have any questions or concerns, please contact ITS Support at 703-993-8870.