Resolved Covid Health Check Website Outage
The Covid Health Check Website is now available and working. An After Action Report will be posted at a later time to address the root… (READ MORE)
Unplanned Outages
Resolved Degree Works Unavailable
As of about noon, the Degree Works application is available again. Thanks for your patience. (READ MORE)
Updated Dynamic Forms Outage
Here is our latest update from the vendor: We wanted to follow up with you about the Dynamic Forms outage you and your users have… (READ MORE)
Phishing Alerts
[Recipient’s name] 4 new Shared fiIes received via DROPBOX
March 3, 2021
Error! Filename not specified. [recipient’s name][AT]gmu[DOT]edu TAX files via Dropbox Sharing gmu.edu You have received an essential fiIe (Tax and CPA documents) from your… (READ MORE)
HI THERE!
February 26, 2021
† Hello, How are you doing today, please i need a quick favor from you but am not available on phone, so kindly reply once… (READ MORE)
HHLT0021
February 27, 2021
No text in email. (READ MORE)
Maintenance
Intermittent Network Service Interruptions
EXTENDED MAINTENANCE From Friday, March 5, 12:00 a.m. to Sunday, March 7, 11:00 p.m., one of Mason’s Internet providers will be performing maintenance. Impact of… (READ MORE)
Banner Admin, Patriot Web & Select Services Unavailable
Impact of the change: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget Tracking System (BTS) HR Intranet & hr.gmu.edu… (READ MORE)
RPRT Datamart Database Unavailable
EXTENDED MAINTENANCE Impact of the change on users: RPRT Datamart database will be unavailable during the maintenance period. Reason for the change: ITS is upgrading… (READ MORE)
Bulletins
ITS Extending the Duo ‘Remember Me’ Feature to 14 Days
February 18, 2021 12:00 p.m.Effective Monday, February 22, Information Technology Services (ITS) is increasing the “Remember Me” function, the number of days your device will remember your authentication, in… (READ MORE)
Important Message Regarding the Mason VPN
January 13, 2021 2:00 p.m.Recent changes to the university’s Network Access Control system enforce the use of NetIDs to access the Mason’s Virtual Private Network (VPN) and Mason-Secure Wi-Fi… (READ MORE)
Changes to Webex Meetings Host Accounts
October 30, 2020 2:00 p.m.Information Technology Services (ITS) recently made changes to Webex Meetings accounts. As part of the Webex Retirement effort, on Thursday, October 29, ITS closed more… (READ MORE)