Unplanned Outages

Call Center Digital Lines Down

July 10, 2019 10:42 a.m.
Please be aware that due to some maintenance code software updating some Call Center Digital phones may be down. Please check all phones in your… (READ MORE)

Phishing Alerts

Important update

August 15, 2019
Your password changed The password for the account  [*recipient’s name removed*] was just changed. If this was you or your password is still the same… (READ MORE)

Maintenance

Webex Meetings Updates            

From August 17, 2019 4:00 p.m. to August 17, 2019 10:00 p.m.

Impact of the change on users: No impact to users is expected during the maintenance period. If you have not updated your Webex Meetings client,… (READ MORE)

Bulletins

Vulnerabilities Affecting Microsoft Computers

August 15, 2019 6:00 p.m.

Vulnerability Summaries Microsoft CTF protocol- Elevation of Privilege Vulnerability (CVE-2019-1162) On August 13, 2019, a critical vulnerability was publicly disclosed for Microsoft’s CTF protocol. CTF… (READ MORE)

ITS Launched a New Ticketing System

August 12, 2019 9:00 a.m.

Information Technology Service (ITS) has replaced its ticketing system for tracking and managing requests for IT services and support with a new and improved system.… (READ MORE)

Lynda.com Upgrading to LinkedIn Learning

August 06, 2019 5:00 p.m.

Mason is upgrading Lynda.com to LinkedIn Learning! LinkedIn Learning has the same great content as Lynda.com and will provide a more personalized experience. Accounts will… (READ MORE)

After Action Reports

No After Action Reports at this time.

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