Problems with Remote Desktop Protocol (RDP)
At this time, ITS is receiving a number of calls from customers reporting problems with Remote Desktop Protocol (RDP). The cause has not been determined,… (READ MORE)
Unplanned Outages
Analog Telephone Outage: Science and Technology Campus
We are currently experiencing an analog phone outage on the Science and Tech campus affecting analog telephones, life safety lines and elevators. ITS is working… (READ MORE)
Updated Intermittent Phone Issues
ITS was able to identify the problem resulting in dropped or low volume on calls. The equipment was serviced and we have not experienced these… (READ MORE)
Phishing Alerts
Card Fraud Prevention
January 26, 2020
Security Alert: Unusual card activity detected Dear Client, We’re letting you know that we’ve detected some unusual activity on your Chase card on 01/26/2020. For… (READ MORE)
Quick request
January 26, 2020
Send me your available text number that I can reach you at. — Dean, College of Visual and Performing Arts Executive Director, Hylton Performing Arts… (READ MORE)
Spanish Placement Test or Let’s Talk About Sex
January 23, 2020
Good morning, Please look at the attached file. Reply here if you have any questions. ATTACHMENT DOCUMENT Thanks… (READ MORE)
Maintenance
Webex Meetings Updates
Impact of the change on users: There is no impact during the maintenance period. Your Webex client will automatically upgrade and patches will be applied… (READ MORE)
Virtual Computing Lab (VCL) Unavailable
Impact of the change on users: The Virtual Computing Lab (VCL) will be temporarily unavailable during the maintenance period. Reason for the change: ITS is… (READ MORE)
Virtual Computing Lab (VCL) & Controlled Unclassified Information (CUI) Systems Unavailable
Impact of the change on users: The Virtual Computing Lab (VCL) and Controlled Unclassified Information (CUI) systems will be temporarily unavailable during the maintenance period.… (READ MORE)
Bulletins
Webex Meetings Now Password Protected
January 21, 2020 8:00 a.m.To strengthen the security of meetings and protect against unauthorized attendance, Cisco now requires Webex Meeting sessions to be password protected. Webex Meetings is configured… (READ MORE)
Patches Available for Critical Windows Vulnerabilities
January 15, 2020 3:00 p.m.The US-Cert has issued a notice about critical Windows vulnerabilities that need to be patched immediately. Microsoft released a patch Tuesday, January 14, to be… (READ MORE)
Office 365 Web Login Page Changing January 12
December 13, 2019 7:00 a.m.On Sunday, January 12, 2020, Information Technology Services (ITS) will release an updated login page for the employee Office 365 system for an improved user… (READ MORE)