Resolved VPN Issue
The intermediate VPN issue has been resolved. Apologies for any inconvenience. (READ MORE)
Unplanned Outages
GMU Authentication Services
GMU has been experiencing intermittent behavior of its authentication services causing login issues with sites such as Patriot Web. We believe the situation has been… (READ MORE)
Kaltura MyMedia Videos Unavailable
Kaltura MyMedia - the video tool integrated with Blackboard - is unavailable. Videos using Kaltura in Blackboard courses will not play at this time. The… (READ MORE)
Phishing Alerts
Account De-activation Email
May 26, 2020
The body of the email was empty, but had this attachment: Account De-activation request Your university account has been filed under the list of accounts… (READ MORE)
Katherine Ricci
May 28, 2020
avs https://bit.ly/3d930V4 Katherine You donít have to define what kind of parent you are, for you or for anyone else. No one is any one… (READ MORE)
Updated Request
May 22, 2020
Hello, Please find our purchase order #s66024 attached to this email. can you review and send price with delivery. Also provide an ETA for this… (READ MORE)
Maintenance
Virtual Computing Lab (VCL) Unavailable
Impact of the change on users: The Virtual Computing Lab (VCL) will be temporarily unavailable during the maintenance period. Reason for the change: ITS is… (READ MORE)
Webex Meetings Updates
Impact of the change on users: There is no impact during the maintenance period. Your Webex client will automatically upgrade and patches will be applied… (READ MORE)
Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
Impact of the change on users: The following services will be unavailable during the maintenance period: Banner Admin Banner-related applications including DataMart and De-centralized systems… (READ MORE)
Bulletins
Two-Factor Authentication for Office 365
May 29, 2020 10:00 a.m.As a continuation of our effort to standardize and secure technology services for the Mason community, beginning the week of June 1 and continuing through… (READ MORE)
Zoom Now Available at Mason
May 26, 2020 9:00 a.m.To support George Mason University’s response to COVID-19, Information Technology Services (ITS) has made Zoom Pro accounts available for all faculty and staff to support… (READ MORE)
Increase in Phishing Emails
May 22, 2020 9:00 a.m.The Mason community is experiencing an increase in phishing designed to defraud faculty and staff. Cybercriminals are using names and fake email addresses of senior… (READ MORE)