Resolved Mason Internet Outage – Apogee Network Engineers Troubleshooting
Apogee network engineers have resolved this issue and the onsite Apogee Field Service Rep has confirmed that he is seeing connectivity on all his devices.… (READ MORE)
Unplanned Outages
Resolved Outage – Apogee Network Engineers Investigating
All services have been restored. The Apogee field service rep is with some users and confirmed service restoration. Apogee support will now perform call backs… (READ MORE)
Resolved Apogee Outage – Users Unable to Connect
This outage is resolved. (READ MORE)
Phishing Alerts
Order for PO152034
December 6, 2022
Good morning [recipient’s NetID], I trust that all is well with you. Please find attached Purchase Order PO152034 dated 12/6/2022 10:57:42 a.m. . Please confirm: … (READ MORE)
[Recipient’s first and last name] Order ID #MN156488629
December 7, 2022
Dear [Recipient’s first and last name], Thank you for choosing our premium advance security. The charges will appear in next 24 hours, from our security… (READ MORE)
New Document From The IRS Portal.
December 7, 2022
New secure message from irs.gov The IRS has sent you a secure document regarding your social security. Download the attached document and confirm your identity… (READ MORE)
Maintenance
Analog Line Upgrades
EXTENDED MAINTENANCE Impact of the change on users: Analog lines will be intermittently unavailable in Fenwick during the maintenance period. Analog line outages will be… (READ MORE)
Analog Line Upgrades
EXTENDED MAINTENANCE Impact of the change on users: Analog lines will be intermittently unavailable in Lecture Hall during the maintenance period. Analog line outages will… (READ MORE)
VPN Intermittently Unavailable
Impact of the change on users: The Virtual Private Network (VPN) will be intermittently unavailable during the maintenance period. Sessions that are started prior to… (READ MORE)
Bulletins
MyHub Coming to Office 365
November 10, 2022 11:00 a.m.Information Technology Services (ITS) has recently acquired MyHub, a new tool within the Office 365 environment that serves as a convenient, one-stop shop for managing… (READ MORE)
Guidance on New MacOS (Ventura)
October 27, 2022 2:00 p.m.On Monday, October 24, Apple released a new version of the macOS (Ventura). Information Technology Services (ITS) has been testing this latest operating system for… (READ MORE)
IT Security Awareness Training Due November 16
September 28, 2022 9:00 a.m.Annual IT Security Awareness Training is now open in MasonLEAPS accounts of all Mason employees, associates, and affiliates. Employees have until Wednesday, November 16 to… (READ MORE)