Resolved Webex Teams: Some users experiencing issues sending files
Services are restored and users are able to send files in Webex Teams desktop application. Cisco Webex indicates that the affected users have recovered and… (READ MORE)
Unplanned Outages
Updated Dynamic Forms Outage
Here is our latest update from the vendor: We wanted to follow up with you about the Dynamic Forms outage you and your users have… (READ MORE)
Phishing Alerts
Available?
January 15, 2021
URGENT REQUEST: what number can I text you at? (READ MORE)
Available?
January 15, 2021
URGENT REQUEST: what number can I text you at? (READ MORE)
GRETTINGS..
January 15, 2021
PLEASE BE ADVISED TO SEE ATTACHED BELOW. The attachment was a fake job offer. (READ MORE)
Maintenance
CUI Citrix VDI Unavailable
Impact of the change on users: The non-CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft… (READ MORE)
Bulletins
Important Message Regarding the Mason VPN
January 13, 2021 2:00 p.m.Recent changes to the university’s Network Access Control system enforce the use of NetIDs to access the Mason’s Virtual Private Network (VPN) and Mason-Secure Wi-Fi… (READ MORE)
Skype for Business Retirement January 17
January 12, 2021 12:00 a.m.On Sunday, January 17, Information Technology Services (ITS) will retire Skype for Business at Mason in preparation for Microsoft’s planned retirement of the service in early… (READ MORE)
Changes to Webex Meetings Host Accounts
October 30, 2020 2:00 p.m.Information Technology Services (ITS) recently made changes to Webex Meetings accounts. As part of the Webex Retirement effort, on Thursday, October 29, ITS closed more… (READ MORE)