Unplanned Outages
Phishing Alerts
Maintenance
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Data Center PDU & UPS Maintenance
EXTENDED MAINTENANCE Impact of the change on users: The Data Center will be proactively placed on the generator during maintenance as a precaution to avoid any impact from an unexpected power interruption from public utilities. Once the maintenance is completed, we will switch back over to Dominion Power. The UPS systems will be placed in…
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Banner Admin & Patriot Web Unavailable
Impact of the change on users: Banner Admin and Patriot Web will be intermittently unavailable during the maintenance period. Reason for the change: ITS is patching server operating systems. (ID # 751013)
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Banner Automatic Document Posting Suspended During End-of-Fiscal-Year Roll-Up
Impact of change on users: While Posting is down, new documents will not be posted. They will post again once posting is restarted after the role. Reason for change: During the Fiscal Year End Roll, Fiscal Services requests that the posting process be stopped so that new purchase orders, journal vouchers, etc are not automatically…
Bulletins
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Canvas Update
Instructure, the creators of Canvas, announced they have closed last week’s security incident, which caused disruption to Canvas services and a limited user data breach. Instructure has received confirmation of data destruction (shred logs) after reaching an agreement with the cybercriminals to ensure the stolen data will not be released. Full details from Instructure. Information…
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Details Regarding Recent Canvas Data Breach
Dear Patriots, George Mason University was recently notified by Instructure, our Learning Management System (LMS) partner for Canvas, of a recent data breach that has affected multiple institutions, including George Mason University. Based on the information available at this time, Instructure has found no indication that passwords, dates of birth, government identifiers, or financial information…
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Upcoming Microsoft AI Events (Week of April 20)
Copilot Chat Virtual Training Participate in the next Microsoft Copilot Chat demos to learn how to effectively use Copilot Chat within Outlook across both desktop and web versions. This session will highlight practical strategies for drafting emails, summarizing messages, managing your inbox, and improving day-to-day productivity using AI-powered assistance. Whether you’re new to Copilot or…
After Action Reports
Contact IT Support 24/7
If you have any questions or concerns, please contact ITS Support at 703-993-8870.