Unplanned Outages

Resolved Kaltura MyMedia Unavailable

From approximately 8am - 11am ET on January 23, the Kaltura MyMedia system, including many videos in Blackboard courses, was unavailable. Users could not view… (READ MORE)

Phishing Alerts

Febuary 2023 Payroll Timetable

Hi [Recipient’s name] For your eyes only, I’m sharing strictly private & confidential Febuary 2023 payroll timetable with you via Google Drive Cloud, the timing… (READ MORE)

Microsoft account security notification

Microsoft account Your account is set to close on 3/27/2023 Dear [Recipient’s name], Your account [Recipient’s NetID]@gmu.edu is scheduled to be closed on 3/27/2023 due to account… (READ MORE)


IPAM DNS Server Maintenance            

EXTENDED MAINTENANCE Impact of the change on users: Only one DNS server will be upgraded at any given time. Each server upgrade may last from… (READ MORE)

Apogee ResNet Maintenance            

Impact of the change on users: All residential Mason users will experience an interruption of data services during the maintenance window. Reason for the change:… (READ MORE)


Microsoft Windows 11 Announcement

Microsoft has announced the end of life for Windows 10. After October 14, 2025, Microsoft will no longer provide security updates or support for Windows… (READ MORE)

After Action Reports