Unplanned Outages
Phishing Alerts
Maintenance
-
Badge Services Maintenance
Impact of the change on users: Badge Services will be unavailable for approximately 2–3 minutes during the maintenance window. Service is expected to return once the network change is complete. Reason for the change: ITS is updating the network configuration supporting Badge Services to simplify network routing and improve service operation and troubleshooting. ID #912096
-
Banner Admin & Patriot Web Unavailable
Impact of the change on users: Banner Admin and Patriot Web will be intermittently unavailable during the maintenance period. Reason for the change: ITS is patching server operating systems. (ID # 751033)
Bulletins
-
Upcoming Microsoft 365 Changes for October 2026
SharePoint OTP Retirement: Changes to Guest Access To create a more secure file sharing process, Microsoft is changing SharePoint sharing permissions and deprecating legacy one-time passcodes. As a result, MS Teams owners, SharePoint site owners, or OneDrive account holders may receive reports of external members having lost access to their shared data. To resolve this,…
-
New School Year, Same Old Phishing
The new school year brings an increase in phishing attempts by cybercriminals who know people are busy. As students, faculty, and staff are settling into the 2026 – 27 academic year, it’s an important time to remain on guard and to report any phishing attempts you may receive. Reporting phishing emails allows ITS to properly…
-
Coming August 20- New Zoom Web Experience
Effective August 20, 2026: The George Mason Zoom web homepage will be updated and will have a new look. Zoom is making this change to provide a unified, intuitive interface to help users access key features faster and manage settings more efficiently. See New Zoom Web Experience – August 2026 for a snapshot of the…
After Action Reports
Contact IT Support 24/7
If you have any questions or concerns, please contact ITS Support at 703-993-8870.