Unplanned Outages

Adobe Pro DC Access Message

Mason community, You may have received an email today with the subject line “You no longer have access to Acrobat Pro DC (desktop only).” System… (READ MORE)

TeamDynamix Email Issue

The ITS Ticketing System, TeamDynamix, is currently experiencing issues with email replies to tickets. Some email replies are being added to tickets, other are not.… (READ MORE)

Phishing Alerts


Hello and good day, I am a staff here at the institution, a professor of Medicine shared me a lin k for students who might… (READ MORE)


Pinnacle Unavailable            

Impact of the change on users: Pinnacle will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the server operating system.… (READ MORE)

Banner Admin, Patriot Web & Select Services Unavailable            

EXTENDED MAINTENANCE Impact of the change: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget Tracking System (BTS) HR Intranet… (READ MORE)


Important Changes to Adobe Acrobat

You are receiving the following message because you are a user of George Mason University’s Adobe enterprise license. Adobe recently removed the Adobe Sign functionality… (READ MORE)

After Action Reports