Resolved Intermittent Zoom Issue
Zoom has resolved the authentication integration issue. (READ MORE)
Unplanned Outages
Resolved Kaltura MyMedia Unavailable
From approximately 8am - 11am ET on January 23, the Kaltura MyMedia system, including many videos in Blackboard courses, was unavailable. Users could not view… (READ MORE)
Updated Mac Internet Connectivity Issue
The latest update to the Monterey macOS (12.4) released by Apple includes a patch to address connectivity issues caused by the multiple network extensions. Information… (READ MORE)
Phishing Alerts
CONFIDENTIAL
January 27, 2023
OPEN THE ATTACHED FILE AND READ MY URGENT PROPOSAL (READ MORE)
Febuary 2023 Payroll Timetable
January 27, 2023
Hi [Recipient’s name] For your eyes only, I’m sharing strictly private & confidential Febuary 2023 payroll timetable with you via Google Drive Cloud, the timing… (READ MORE)
Microsoft account security notification
January 26, 2023
Microsoft account Your account is set to close on 3/27/2023 Dear [Recipient’s name], Your account [Recipient’s NetID]@gmu.edu is scheduled to be closed on 3/27/2023 due to account… (READ MORE)
Maintenance
IPAM DNS Server Maintenance
EXTENDED MAINTENANCE Impact of the change on users: Only one DNS server will be upgraded at any given time. Each server upgrade may last from… (READ MORE)
Intermittent Wi-Fi & Wired Outages at Select Locations at Fairfax Campus on Friday, January 27
Impact of the changes on users: There will be intermittent outages, typically a couple of minutes, of the Wi-Fi and wired networks during the maintenance… (READ MORE)
Apogee ResNet Maintenance
Impact of the change on users: All residential Mason users will experience an interruption of data services during the maintenance window. Reason for the change:… (READ MORE)
Bulletins
Microsoft Windows 11 Announcement
January 11, 2023 1:00 p.m.Microsoft has announced the end of life for Windows 10. After October 14, 2025, Microsoft will no longer provide security updates or support for Windows… (READ MORE)
Final MyHub Launch on Tuesday, January 10
January 06, 2023 11:00 a.m.Last fall, Information Technology Services (ITS) launched MyHub, a tool within the Office 365 environment that serves as a convenient, one-stop shop for managing existing… (READ MORE)
ITS Support Center Modified Winter Hours
December 16, 2022 8:00 a.m.Starting Tuesday, January 3, the ITS Support Center will have modified hours (Monday through Thursday 8:00 a.m. to 7:00 p.m. and Friday 8:00 a.m. to… (READ MORE)