Unplanned Outages

Resolved Wi-Fi Outage


The Wi-Fi and VPN login issues have been fully resolved. If you're still encountering problems, please reach out to the ITS Support Center for further… (READ MORE)

TV Channels 8.1 and 8.2 Out


The Mason Cable Network and WGMU Channels (8,1 & 8.2) on the GMU TV System are down due to a power supply failure. Apogee is… (READ MORE)

Vonage SMS is Temporarily Paused


Effective immediately, Vonage is temporarily pausing all US-based SMS messaging traffic for our Vonage Business Communications (VBC) solution. Vonage is working closely with their SMS… (READ MORE)

Phishing Alerts

OPEN-SLOTS!!!

There is a pressing need for student research assistants at George Mason University. The team will be accepting interns remotely (working from home) with a… (READ MORE)

Task: November 7th

Caution: This email did not originate from George Mason’s mail system. Do not click links or open attachments unless you recognize the sender and know… (READ MORE)

Maintenance

IPControl IPAM GUI & DHCP Outages            

EXTENDED MAINTENANCE Impact of the change on users: Only one IPAM (Executive, DNS, DHCP) server will be upgraded at a time. Production IPAM servers will… (READ MORE)

MESA Retirement            

Impact of the change on users: ITS has completed migrating all MESA M: Drive mydata and shared drives to Microsoft 365 (M365). The MESA system will… (READ MORE)

Data Center PDU & UPS Maintenance            

EXTENDED MAINTENANCE Impact of the change on users: All equipment that is provisioned for power redundancy, with connections to both A-side and B-side power or… (READ MORE)

Bulletins

ITS Technical Support Now Available 24/7

Information Technology Services (ITS) is pleased to announce 24×7 technical support. Effective immediately, George Mason students, faculty, and staff can receive technical support any time—day… (READ MORE)

After Action Reports

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