Unplanned Outages

GMU Authentication Services

GMU has been experiencing intermittent behavior of its authentication services causing login issues with sites such as Patriot Web. We believe the situation has been… (READ MORE)

Kaltura MyMedia Videos Unavailable

Kaltura MyMedia - the video tool integrated with Blackboard - is unavailable. Videos using Kaltura in Blackboard courses will not play at this time. The… (READ MORE)

Phishing Alerts

Account De-activation Email

The body of the email was empty, but had this attachment: Account De-activation request Your university account has been filed under the list of accounts… (READ MORE)

Katherine Ricci

avs https://bit.ly/3d930V4 Katherine You donít have to define what kind of parent you are, for you or for anyone else. No one is any one… (READ MORE)

Updated Request

Hello, Please find our purchase order #s66024 attached to this email. can you review and send price with delivery. Also provide an ETA for this… (READ MORE)


Virtual Computing Lab (VCL) Unavailable            

Impact of the change on users: The Virtual Computing Lab (VCL) will be temporarily unavailable during the maintenance period. Reason for the change: ITS is… (READ MORE)

Webex Meetings Updates            

Impact of the change on users: There is no impact during the maintenance period. Your Webex client will automatically upgrade and patches will be applied… (READ MORE)


Zoom Now Available at Mason

To support George Mason University’s response to COVID-19, Information Technology Services (ITS) has made Zoom Pro accounts available for all faculty and staff to support… (READ MORE)

Increase in Phishing Emails

The Mason community is experiencing an increase in phishing designed to defraud faculty and staff. Cybercriminals are using names and fake email addresses of senior… (READ MORE)

After Action Reports