November 07, 2019 3:11 p.m.
October 21, 2019 11:45 a.m.
We are currently experiencing an analog phone outage on the Science and Tech campus affecting analog telephones, life safety lines and elevators. ITS is working… (READ MORE)
October 07, 2019 8:45 a.m.
ITS was able to identify the problem resulting in dropped or low volume on calls. The equipment was serviced and we have not experienced these… (READ MORE)
ITS ticketing system, TeamDynamix, is experiencing an increase in response time on the platform. The vendor is working to resolve the issue. (READ MORE)
Please Log on to Outlook Web Access[*link removed*] for upgrade of your outlook account to our newly improved and secure 2019 version. (READ MORE)
>> What colleagues think about [Recipient’s name] Hi [Recipient’s name], a ha ha )) what a disgrace! — Best Regards, Julius Walter (READ MORE)
From November 10, 2019 7:30 a.m. to November 10, 2019 11:30 a.m.
Hello, I am Mr Tang Wing Chew a Independent Non-Executive Director of Public Bank Hong Kong, I have a business proposition for you, I will… (READ MORE)
From November 15, 2019 1:00 p.m. to November 15, 2019 6:00 p.m.
Impact of the change on users: There may be intermittent and brief network outages on the Fairfax Campus during the maintenance period. Reason for the… (READ MORE)
From November 19, 2019 11:01 p.m. to November 19, 2019 11:59 p.m.
Impact of the change on users: Avaya Softphones may be unreliable or unavailable during the maintenance period. Reason for the change: ITS is moving the… (READ MORE)
Impact of the change on users: Contact center phones will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security… (READ MORE)
Information Technology Services (ITS) has learned that Apple determined the battery in a limited number of older generation 15-inch MacBook Pro laptops may overheat and… (READ MORE)
Information Technology Services (ITS) has become aware of a known issue with iOS 13 Apple Mail app users. ITS is receiving reports from users of… (READ MORE)
If you are using a Mason-owned and managed computer running Windows 7, you will periodically receive a pop-up message on your computer reminding you to… (READ MORE)