Unplanned Outages

Blackboard Access Issues

April 25, 2023 2:23 p.m.
A small number of users are reporting issues accessing Blackboard. Blackboard is aware of the issue with their hosted service and confirms the issue is… (READ MORE)

Gartner GTP Issue

March 08, 2023 2:42 p.m.
Mason employees who presently have Gartner for Technical Professionals (GTP) access are currently experiencing issues enrolling in GTP webinars. We are researching the issue with… (READ MORE)

Phishing Alerts

Request for Information

May 25, 2023
Dear University Representative, I am writing to request information about your University. I am a high school senior who is interested in pursuing a bachelor’s… (READ MORE)

Maintenance

Apogee ResNet Maintenance            

From May 26, 2023 12:00 a.m. to May 26, 2023 6:00 a.m.

Impact of the change on users: The wired and wireless networks in the Front Royal residence halls will be intermittently unavailable during the maintenance window.… (READ MORE)

IPControl (GUI) Unavailable            

From May 27, 2023 10:00 p.m. to May 27, 2023 11:59 p.m.

Impact of the change on users: Authorized IPControl GUI users will not be able to make DNS or DHCP changes while the upgrade is in… (READ MORE)

LISTSERV Maintenance            

From June 04, 2023 7:00 a.m. to June 04, 2023 11:00 a.m.

Impact of the change: The LISTSERV will be unavailable during the maintenance window. Reason for the change: ITS is upgrading the LISTSERV. New features and… (READ MORE)

Bulletins

Acrobat Platform Migration

May 01, 2023 12:00 p.m.

As of May 1, 2023, Adobe will start migrating Acrobat users to a unified Adobe cloud storage. No action is required by users for this… (READ MORE)

After Action Reports

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