Unplanned Outages
Blackboard Access Issues
Gartner GTP Issue
Phishing Alerts
Request for Information
May 25, 2023Your account is hacked. Your data is stolen. Learn how to regain access.
May 24, 2023Payment confirmation: Invoice #2782-
May 23, 2023Maintenance
Apogee ResNet Maintenance
Impact of the change on users: The wired and wireless networks in the Front Royal residence halls will be intermittently unavailable during the maintenance window.… (READ MORE)
IPControl (GUI) Unavailable
Impact of the change on users: Authorized IPControl GUI users will not be able to make DNS or DHCP changes while the upgrade is in… (READ MORE)
LISTSERV Maintenance
Impact of the change: The LISTSERV will be unavailable during the maintenance window. Reason for the change: ITS is upgrading the LISTSERV. New features and… (READ MORE)
Bulletins
ITS Support Center Memorial Day Weekend Hours
May 26, 2023 8:00 a.m.In observance of Memorial Day, the ITS Support Center will close at 5 p.m. on Friday, May 26, and will re-open and resume normal business… (READ MORE)
Information About Upgrading to MacOS 13 (Ventura)
May 11, 2023 1:30 p.m.Earlier this semester, Information Technology Services (ITS) announced full support and adoption of the latest macOS 13 (Ventura) for the Mason community. Apple’s standard is… (READ MORE)
Acrobat Platform Migration
May 01, 2023 12:00 p.m.As of May 1, 2023, Adobe will start migrating Acrobat users to a unified Adobe cloud storage. No action is required by users for this… (READ MORE)