Unplanned Outages
Phishing Alerts
Maintenance
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Mobile Printing, EHS Training & CASO Services Unavailable
Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID# 867118)
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Patriot Drive Maintenance
Impact of the change on users: The Patriot Drive site will be unavailable while the server reboots during the maintenance period. Reason for the change: ITS is installing updates. (ID# 867489)
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Data Center PDU & UPS Maintenance
EXTENDED MAINTENANCE Impact of the change on users: The Data Center will be proactively placed on the generator during maintenance as a precaution to avoid any impact from an unexpected power interruption from public utilities. Once the maintenance is completed, we will switch back over to Dominion Power. The UPS systems will be placed in…
Bulletins
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Canvas Update
Instructure, the creators of Canvas, announced they have closed last week’s security incident, which caused disruption to Canvas services and a limited user data breach. Instructure has received confirmation of data destruction (shred logs) after reaching an agreement with the cybercriminals to ensure the stolen data will not be released. Full details from Instructure. Information…
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Details Regarding Recent Canvas Data Breach
Dear Patriots, George Mason University was recently notified by Instructure, our Learning Management System (LMS) partner for Canvas, of a recent data breach that has affected multiple institutions, including George Mason University. Based on the information available at this time, Instructure has found no indication that passwords, dates of birth, government identifiers, or financial information…
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Upcoming Microsoft AI Events (Week of April 20)
Copilot Chat Virtual Training Participate in the next Microsoft Copilot Chat demos to learn how to effectively use Copilot Chat within Outlook across both desktop and web versions. This session will highlight practical strategies for drafting emails, summarizing messages, managing your inbox, and improving day-to-day productivity using AI-powered assistance. Whether you’re new to Copilot or…
After Action Reports
Contact IT Support 24/7
If you have any questions or concerns, please contact ITS Support at 703-993-8870.