Resolved Police building
Network has been restored to the Fairfax Public Safety building. We apologize for any inconvenience caused by the outage. (READ MORE)
Unplanned Outages
Resolved Microsoft Office 365 – Problems Accessing Outlook on the Web (OWA)
Microsoft has reported that the fix has finished being deployed and the issue with accessing Office 365 email using Outlook on the web (OWA)… (READ MORE)
Resolved MicroStrategy Outage
The issue with accessing MicroStrategy has been resolved. Please contact the ITS Support Center if you are still unable to access the service. (READ MORE)
Phishing Alerts
URGENT REQUEST: What number can I text you on?
December 3, 2020
Available? (READ MORE)
URGENT REQUEST: What number can I text you on?
December 3, 2020
Available? (READ MORE)
Information About Pensions for George Mason University
December 2, 2020
Employee [name of recipient], It’s that time of the year again to schedule a phone call, teleconference, or in-person meeting off campus with a representative… (READ MORE)
Maintenance
Jamf and Mason Self Service for Mac Unavailable
Impact of the change on users: Devices will still function normally; however, Jamf and Mason Self Service for Mac will be unavailable during the maintenance… (READ MORE)
Password.gmu.edu Unavailable
Impact of the change on users: The password.gmu.edu website will be unavailable during the maintenance period. Reason for the change: ITS is applying changes to… (READ MORE)
Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable
Impact of the change on users: The following services will be unavailable during the maintenance period: Banner Admin Banner-related applications including DataMart and De-centralized systems… (READ MORE)
Bulletins
Changes to Webex Meetings Host Accounts
October 30, 2020 2:00 p.m.Information Technology Services (ITS) recently made changes to Webex Meetings accounts. As part of the Webex Retirement effort, on Thursday, October 29, ITS closed more… (READ MORE)
Important Changes to Adobe Acrobat
October 23, 2020 8:00 a.m.You are receiving the following message because you are a user of George Mason University’s Adobe enterprise license. Adobe recently removed the Adobe Sign functionality… (READ MORE)
Cisco AnyConnect Upgrade for Mac (VPN)
October 20, 2020 6:00 p.m.In preparation for the Big Sur macOS release on Thursday, November 12, Cisco AnyConnect clients on Mac computers must be updated to version 4.9.03047 in… (READ MORE)