Bulletins
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Coming August 20- New Zoom Web Experience
Effective August 20, 2026: The George Mason Zoom web homepage will be updated and will have a new look. Zoom is making this change to provide a unified, intuitive interface to help users access key features faster and manage settings more efficiently. See New Zoom Web Experience – August 2026 for a snapshot of the…
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Ongoing Microsoft Azure Migrations
Information Technology Services (ITS) is modernizing its enterprise systems this summer by transitioning our on‑campus data center infrastructure to Microsoft Azure, a cloud-based platform. This initiative replaces outdated hardware with a more reliable, scalable, and flexible environment that enhances system stability, strengthens disaster recovery capabilities, and supports long-term operational efficiency. The effort involves transferring several…
Unplanned Outages
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Website Connection Issues
Resolved
Our cloud provider has confirmed that all affected services have been restored and are operating normally.
We will continue to monitor impacts. Thank you for your patience while this issue was resolved.
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Canvas Slow
Resolved
From approximately 1:30 – 5:00 pm ET on August 31, Canvas pages loaded slowly or were temporarily inaccessible. Instructure, the maker of Canvas, reports the issue is now resolved.
September 2026 Maintenance
ITS News
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Powering the Shift: Inside ITS’ Role with eCampus
As George Mason University transitions its course materials operation to eCampus, much of the work is happening behind the scenes in Information Technology Services (ITS). Conversations with project leaders show that what may appear to be a bookstore transition is also a larger technology effort to build the infrastructure supporting the future of course materials at George Mason. Daffeyo Tubman, Operational Finance & Enterprise Governance (OFEG) Project Manager, and Mary Lulis, Data Integrations Manager, are helping lead the ITS effort to connect Banner, the university’s student information system, with eCampus. Through those integrations, ITS provides the student, course, instructor, and section… Continue reading
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