Unplanned Outages

Resolved Intermittent Banner Issue

Today, users of various applications experienced issues connecting to the Banner database from approximately 08:50 until 10:05. During that time, the maximum connections were reached and… (READ MORE)

Intermittent Phone Issues

We are currently experiencing intermittent dropping of calls. ITS is working to resolve the issue as quickly as possible. We apologize for any inconvenience. (READ MORE)

Resolved Intermittent Phone Issues

The intermittent issues with our telephone system have cleared.  ITS will continue to monitor the system and will advise if issues re-occur. We apologize for… (READ MORE)

TeamDynamix Slowness

ITS ticketing system, TeamDynamix, is experiencing an increase in response time on the platform. The vendor is working to resolve the issue. (READ MORE)

Call Center Digital Lines Down

Please be aware that due to some maintenance code software updating some Call Center Digital phones may be down. Please check all phones in your… (READ MORE)

SPAM Calls

Telecom Administration has become aware of spam calls to university extensions. The caller ID may show as the Chinese Consulate or Veterans Affairs. Unfortunately, we… (READ MORE)