ITS Support Center

The ITS Support Center serves as the central point of contact for the university community for requesting IT support or information. Its mission is to provide professional and friendly service in support of excellence in learning, teaching, and research.

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Desktop Support

Technology Support Services (TSS) provides full-service, technical desktop support to faculty and staff.

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Classroom Support

Classroom and Lab Technologies (CaLT) provides support for general purpose and technology-enhanced classroom facilities, computer classrooms, as well as audiovisual checkout equipment.

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Resident Technicians

Resident Technicians (ResTechs) provide proactive, technical support in the residence halls to help students connect to Mason’s networks and to diagnose and troubleshoot computer problems residents may experience.

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Mason Korea Helpdesk

Information specific to help Mason students, faculty, and staff in Songdo, Korea.

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