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Unplanned Outages

  • Issues with Accessing or Using Multiple Microsoft Office 365 Services

    Resolved

    Subject: – Issues with accessing, or using, multiple Microsoft Office 365 services

    Microsoft is reporting the issues regarding accessing or using multiple Office 365 Services have been resolved.

    Some of the impacted service functions included, but may not have been limited to:

    – Sending and receiving email through Exchange Online, including notification email from Microsoft Viva Engage as well as subscription email for Microsoft Fabric users. Users may be receiving a “451 4.3.2 temporary server issue” error message when attempting to send or receive email through Outlook.
    – Searching within SharePoint Online and/or Microsoft OneDrive.
    – Accessing the service portals, including Microsoft Purview, Microsoft Defender XDR, and the Microsoft 365 admin center.
    – Creating chats, meetings, teams, channels or adding members in Microsoft Teams. Additionally, some users may be intermittently unable to create breakout rooms or Microsoft Teams live events.
    – Mail delivery delays
    Please note, the above is not a complete list of issues that users may have experienced.

    This was a service wide Microsoft Office 365 issue.

    This issue may have impacted both the Microsoft Office 365 and MasonLive systems.

    If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870.

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