Information Technology Services

Maintenance

  • George Mason-Owned Apple Devices Update

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    EXTENDED MAINTENANCE Impact of the change on users: Users must update their George Mason-owned Apple devices by 11:00 p.m. on Tuesday, July 7. After that time, updates will install automatically. Please note that your device will need to restart to complete the update, which may briefly interrupt access to work resources. IMPORTANT: ITS requires all…

  • Select Websites & mason.gmu.edu Maintenance

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    Impact of the change on users: The following websites will be unavailable during the maintenance: Reason for the change: ITS (Information Technology Services) is moving systems into Microsoft Azure to improve reliability, scalability, and overall performance. ID #872525 & 872504

  • Jamf Maintenance

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    Impact of the change on users: Jamf will be unavailable during the maintenance period. Reason for the change: The vendor is applying fixes and updating Jamf. (ID # 874923)

  • Informatica Intelligent Cloud Services (IICS) July 2026 Major Release

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    EXTENDED MAINTENANCE Impact of the change on users: Informatica Intelligent Cloud Services (IICS) and Informatica Secure Agent Servers will be unavailable during the maintenance period. Reason for the change: The vendor is upgrading Informatica Intelligent Cloud Services (IICS). (ID # 871674)

  • macOS Cisco Secure Client Update

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    Impact of the change on users: If you are connected to VPN when the update runs, your connection will be disconnected, and you will need to reconnect. ITS encourages anyone using unmanaged Apple devices or Apple devices purchased from vendors outside the ITS-approved list to take advantage of our enrollment services. Enrolling your Apple devices…

  • Huron Application Email Delivery Maintenance (Mail Relay Change)

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    EXTENDED MAINTENANCE Impact of the change on users: Users may experience issues receiving email notifications from Huron applications during the change window if organizational email security settings are not updated. This could include delayed or missing messages from: Reason for the change: Huron is migrating its email delivery system to a new platform to improve…

  • Banner Maintenance

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    Impact of the change on users: All services will be unavailable for Banner, DataMart, and De-centralized systems. Reason for the change: ITS is applying quarterly security and update patches to production servers. (ID # 754140)

  • mason.gmu.edu Maintenance

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    Impact of the change on users: mason.gmu.edu will be unavailable during the maintenance period. Reason for the change: ITS is applying security updates. (ID # 757311)

  • Banner Admin & Patriot Web Unavailable

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    Impact of the change on users: Banner Admin and Patriot Web will be intermittently unavailable during the maintenance period. Reason for the change: ITS is patching server operating systems. (ID # 750939)

  • Banner Maintenance

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    Impact of the change on users: All services will be unavailable for Banner, DataMart, and De-centralized systems. Reason for the change: ITS is applying quarterly security and update patches to production servers. (ID # 754141)

July 2026 Maintenance

Contact IT Support 24/7

If you have any questions or concerns, please contact ITS Support at 703-993-8870.