Maintenance

EXTENDED MAINTENANCE Impact of the change on users: MicroStrategy PROD will be unavailable during the maintenance window. Users will not have access to MicroStrategy, and the data warehouse refresh will pause during the maintenance window. On Sunday, July 26, the data refresh will resume and include all data since the last refresh on Friday.  ITS will…

EXTENDED MAINTENANCE Impact of the change on users: Users may experience issues receiving email notifications from Huron applications during the change window if organizational email security settings are not updated. This could include delayed or missing messages from: Reason for the change: Huron is migrating its email delivery system to a new platform to improve…

Impact of the change on users: Banner Admin Apps will be briefly unavailable when the new Financial Aid pages are deployed. No other Banner applications will be impacted. Reason for the change: ITS is applying Financial Aid Regulatory releases. ID #877997

Impact of the change on users: Informatica will be unavailable during the maintenance window. Reason for the change: ITS (Information Technology Services) is moving systems into Microsoft Azure to improve reliability, scalability, and overall performance. ID: 877302, 877303 & 877311

EXTENDED MAINTENANCE Impact of the change on users:During this maintenance window, multiple web applications will be temporarily unavailable. Each site is expected to be down for approximately 45 minutes within the maintenance window. Impacted services, applications, and websites include: If you have difficulties connecting to the websites after the maintenance window, please contact ITS Support…

EXTENDED MAINTENANCE Impact of the change on users: There will be rolling outages, during which only one side of the network will be offline at a time. Only single-connected servers will be impacted. Reason for the change: Information Technology Services (ITS) is performing planned network infrastructure maintenance to install updated vendor-recommended software and restart network…

Impact of the change on users: All services will be unavailable for Banner, DataMart, and De-centralized systems. Reason for the change: ITS is applying quarterly security and update patches to production servers. (ID # 754140)

EXTENDED MAINTENANCE Impact of the change on users: Wi‑Fi, wired network connections, Virtual Private Network (VPN), and Voice over Internet Protocol (VoIP) phone services will be intermittently unavailable across George Mason campuses and locations. Users may experience multiple brief interruptions, each lasting less than 3 minutes, during the maintenance window. Phone calls and VPN sessions…

EXTENDED MAINTENANCE Impact of the change on users: Users in the following buildings may experience intermittent Wi‑Fi connectivity interruptions during the maintenance window: Reason for the change: ITS is performing a planned Wi‑Fi system upgrade to resolve known issues and provide improved functionality and features. ID #880660

EXTENDED MAINTENANCE Impact of the change on users: Patriot Connect email notifications will be temporarily unavailable during maintenance windows. Users should not schedule, reschedule, or cancel appointments during these times because email confirmations will not be sent. Maintenance windows by campus: Service will return to normal outside of the listed maintenance windows. Reason for the…