Information Technology Services

Maintenance Archives

  • System Center Configuration Manager Maintenance

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    Impact of the change on users: There will be a brief interruption in System Center Configuration Manager (SCCM) and software licensing services for 10 – 15 minutes while the affected servers reboot. Reason for the change: ITS is updating the SCCM servers. (ID # 773473)

  • Atlas Ellucian, Imaging, Zax Evisions Server Maintenance

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    Impact of the change on users: Applications and hosted sites on the Atlas Ellucian, Imaging, and Zax Evisions servers will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying security patches. (ID # 773688)

  • Mobile Printing, EHS Training & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 773012)

  • Canvas Catalog Maintenance

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    Impact of the change on users: Canvas Catalog (the online registration site at https://register.opencatalog.gmu.edu/) will be unavailable for the entire four‑hour maintenance window. Canvas Learning Management System (Canvas LMS) will remain available. Reason for the change: The vendor for Canvas Catalog will be performing standard scheduled maintenance to ensure continued stability and performance. (ID #…

  • Brief Network Outages in the Rappahannock Parking Deck

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    Impact of the change on users: The wired and Wi-Fi networks in the Rappahannock Parking Deck will experience a brief internet outage of approximately 3 minutes during the maintenance period. Reason for the change: ITS is moving switches. (ID # 754734)

  • Patriot Drive Maintenance

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    Impact of the change on users: The Patriot Drive site will be unavailable while the server reboots during the maintenance period. Reason for the change: ITS is installing updates. (ID # 765242)

  • Banner Admin & Patriot Web Unavailable

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    Impact of the change on users: Patriot Web and Banner Admin Apps will be unavailable Reason for the change: ITS is applying patches and upgrades. (ID # 758301)

  • System Center Configuration Manager Maintenance

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    Impact of the change on users: There will be a brief interruption in System Center Configuration Manager (SCCM) and software licensing services for 10 – 15 minutes while the affected servers reboot. Reason for the change: ITS is updating the SCCM servers. (ID # 765788)

  • Atlas Ellucian, Imaging & Admissions Web Server Maintenance

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    Impact of the change on users: The Atlas Ellucian, Imaging & Admissions Web Servers will be unavailable during the maintenance period while they reboot. Reason for the change: ITS is addressing vulnerabilities. (ID # 766043)

  • Mobile Printing, EHS Training & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 765184)

  • Admissions Server Maintenance

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    Impact of the change on users: The Admissions server will be unavailable during the maintenance period while it reboots. Reason for the change: ITS is applying DUO updates needed to resolve issues. (ID # 766049)

  • MicroStrategy Web Server Configuration Update

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    Impact of the change on users: The following Microstrategy services will experience intermittent outages: Reason for the change: ITS is applying security and performance updates. (# ID 764372)

  • MicroStrategy & 25 Live Unavailable

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    Impact of the change on users: MicroStrategy, Registrar Destiny One Registration, and 25Live will be briefly unavailable during the maintenance window. Reason for the change: ITS is applying Microsoft security updates. (ID #  766007)

  • Apple Security Updates on Mason‑Managed Macs

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    EXTENDED MAINTENANCE Impact of the change on users: Users of Mason‑managed Mac devices may experience intermittent service interruptions during the maintenance window. Short periods of unavailability may occur while updates are applied. Reason for the change: This maintenance installs important Apple security updates. Keeping devices up to date helps protect users and systems from known security vulnerabilities.…

  • Brief Network Outages on Fairfax Campus in Select Buildings

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    Impact of the change on users: The wired and Wi-Fi networks in the following buildings will experience brief internet outages of approximately one second each during the maintenance period: Reason for the change: ITS is testing switches. (ID # 762502)