Information Technology Services

Maintenance Archives

  • Select Services, Apps & Websites Server Maintenance

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    Impact of the change on users: The following applications will be intermittently unavailable during the maintenance period: Reason for the change: ITS is addressing common […]

  • BeyondTrust Unavailable

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    Impact of the change on users: BeyondTrust will be unavailable during the maintenance period. Reason for the change: The vendor is updating BeyondTrust. (ID # […]

  • System Center Configuration Manager Maintenance

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    Impact of the change on users: There will be a brief interruption in System Center Configuration Manager (SCCM) and software licensing services for 10 – […]

  • Atlas Ellucian, Imaging, Zax Evisions Server Maintenance

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    Impact of the change on users: Applications and hosted sites on the Atlas Ellucian, Imaging, and Zax Evisions servers will be intermittently unavailable during the […]

  • Atlas Ellucian, Imaging & Admissions Web Server Maintenance

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    Impact of the change on users: The Admissions server will be unavailable during the maintenance period while it reboots. Reason for the change: ITS is […]

  • Mobile Printing, EHS Training & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance […]

  • Admissions Server Maintenance

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    Impact of the change on users: The Admissions server will be unavailable during the maintenance period while it reboots. Reason for the change: ITS is […]

  • MicroStrategy & 25 Live Unavailable

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    Impact of the change on users: MicroStrategy, Registrar Destiny One Registration, and 25Live will be briefly unavailable during the maintenance window. Reason for the change: […]

  • Deploy ADFS services within MS Azure North & South-Central Regions

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    Impact of the change on users: We are improving the reliability and availability of our sign-in services by enhancing how our identity systems are hosted […]

  • mason.gmu.edu Maintenance

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    Impact of the change on users: mason.gmu.edu will be unavailable during the maintenance period. Reason for the change: ITS is applying security updates. (ID # […]

  • Patriot Virtual Computing and Labs (PVCL) Maintenance

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    Impact of the change on users: Mason Labs’ desktop may be intermittently unavailable during the maintenance period. Reason for the change: ITS will perform standard […]

  • Jamf Maintenance

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    Impact of the change on users: All Jamf services will be unavailable during the maintenance period. Reason for the change: The vendor is applying fixes […]

  • Employee Self Service Maintenance

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    Impact of the change on users: Employee Self Service will be briefly unavailable while the new version is deployed. No other Banner applications will be […]

  • MicroStrategy & Select Websites Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: MicroStrategy and the following websites will be unavailable for approximately 5-10 minutes each during the maintenance period.Websites […]

  • Banner Admin & Patriot Web Unavailable

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    Impact of the change on users: Banner Admin and Patriot Web will be intermittently unavailable during the maintenance period. Reason for the change: ITS is […]