Information Technology Services

Maintenance Archives

  • Banner & Related Systems Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Banner and related systems will be unavailable while the servers are being rebooted. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE). (ID # 758639)

  • AppWorx Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: AppWorx will be unavailable while the server is being rebooted. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE). (ID # 758639)

  • Patriot Drive Maintenance

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    Impact of the change on users: The Patriot Drive site will be unavailable while the server reboots during the maintenance period. Reason for the change: ITS is installing updates. (ID # 756636)

  • Select Services, Apps & Websites Server Maintenance

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    Impact of the change on users: The following applications will be intermittently unavailable during the maintenance period: Reason for the change: ITS is addressing common vulnerabilities and exposures (CVE). (ID # 755781)

  • BeyondTrust Unavailable

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    Impact of the change on users: BeyondTrust will be unavailable during the maintenance period. Reason for the change: The vendor is updating BeyondTrust. (ID # 753446)

  • System Center Configuration Manager Maintenance

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    Impact of the change on users: There will be a brief interruption in System Center Configuration Manager (SCCM) and software licensing services for 10 – 15 minutes while the affected servers reboot. Reason for the change: ITS is updating the SCCM servers. (ID # 756763)

  • Atlas Ellucian, Imaging, Zax Evisions Server Maintenance

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    Impact of the change on users: Applications and hosted sites on the Atlas Ellucian, Imaging, and Zax Evisions servers will be intermittently unavailable during the maintenance period. Reason for the change: ITS is upgrading the operating system. (ID # 748912)

  • Atlas Ellucian, Imaging & Admissions Web Server Maintenance

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    Impact of the change on users: The Admissions server will be unavailable during the maintenance period while it reboots. Reason for the change: ITS is applying DUO updates needed to resolve issues. (ID # 756723)

  • Mobile Printing, EHS Training & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 755796)

  • Admissions Server Maintenance

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    Impact of the change on users: The Admissions server will be unavailable during the maintenance period while it reboots. Reason for the change: ITS is applying DUO updates needed to resolve issues. (ID # 756723)

  • MicroStrategy & 25 Live Unavailable

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    Impact of the change on users: MicroStrategy, Registrar Destiny One Registration, and 25Live will be briefly unavailable during the maintenance window. Reason for the change: ITS is applying Microsoft security updates. (ID #  756720)

  • Deploy ADFS services within MS Azure North & South-Central Regions

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    Impact of the change on users: We are improving the reliability and availability of our sign-in services by enhancing how our identity systems are hosted and protected. To support this, we are running our authentication service (Active Directory Federation Services, or ADFS) in secure Microsoft Azure data centers located in multiple U.S. regions. This geographic…

  • mason.gmu.edu Maintenance

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    Impact of the change on users: mason.gmu.edu will be unavailable during the maintenance period. Reason for the change: ITS is applying security updates. (ID # 633250)

  • Patriot Virtual Computing and Labs (PVCL) Maintenance

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    Impact of the change on users: Mason Labs’ desktop may be intermittently unavailable during the maintenance period. Reason for the change: ITS will perform standard maintenance on Patriot Virtual Computing and Labs (PVCL) to update the software for the Spring semester. (ID # 749188)

  • Jamf Maintenance

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    Impact of the change on users: All Jamf services will be unavailable during the maintenance period. Reason for the change: The vendor is applying fixes and updating Jamf. (ID # 752532)