Information Technology Services

Maintenance Archives

  • Upgrade macOS 14 to macOS 15 (Sequoia) on Mason-managed Macs

    to

    EXTENDED MAINTENANCE Impact of the change on users: There will be intermittent outages while Mason-managed Macs with macOS 14 upgrade to macOS 15. Reason for […]

  • Active Directory Federation Services (ADFS) Azure Failover Login

    to

    Impact of the change on users: Active Directory Federation Services (ADFS) login services may be interrupted for a few minutes as we perform failover but […]

  • Atlas Ellucian, Imaging & Admissions Web Server Maintenance

    to

    Impact of the change on users: The Atlas Ellucian, Imaging & Admissions Web Servers will be unavailable during the maintenance period while they reboot. Reason […]

  • MicroStrategy Web Server Configuration Update

    to

    Impact of the change on users: The following Microstrategy services will experience intermittent outages: Reason for the change: ITS is applying security updates. (# ID […]

  • Boldyn Maintenance

    to

    Impact of the change on Users on the 5th floor of Beacon Hall may experience a network outage during the maintenance window. Reasons for the change: […]

  • Fusion Software Update

    to

    Impact of the change on users: Fusion will be unavailable for approximately 15 minutes during the maintenance period. Reason for the change: The vendor is […]

  • Replace Macs That Do NOT Support macOS 15

    to

    Impact of the change on users: There will be a popup to the end user: Replace this Mason-owned Mac soon This Mason-owned Mac has an […]

  • MicroStrategy Web Server Configuration Update

    to

    Following Microstrategy services will experience intermittent outages:

  • Patriot Connect Unavailable

    to

    Impact of the change on users: Patriot Connect AVD Desktop, which has reached the maximum number of users, may be unavailable during the maintenance window […]

  • Azure Subscriptions Maintenance

    to

    Impact of the change on users: Azure Subscription ADFS login services may be interrupted for a few minutes as we perform failover, but ITS does […]

  • Atlas & Imaging Services Maintenance

    to

    Impact of the change on users: Atlas and Imaging services will be intermittently unavailable during the maintenance window. Reason for the change: ITS is addressing […]

  • RedHat Satellite Service Intermittently Unavailable

    to

    EXTENDED MAINTENANCE Impact of the change on users: RedHat Satellite Service will be intermittently unavailable during the maintenance period. Reason for the change: ITS is […]

  • Banner & Related Systems Unavailable

    to

    EXTENDED MAINTENANCE Impact of the change on users: Banner and related systems will be unavailable while the servers are being rebooted. Reason for the change: […]

  • AppWorx Unavailable

    to

    EXTENDED MAINTENANCE Impact of the change on users: AppWorx will be unavailable while the server is being rebooted. Reason for the change: ITS is addressing […]

  • Patriot Drive Maintenance

    to

    Impact of the change on users: The Patriot Drive site will be unavailable while the server reboots during the maintenance period. Reason for the change: […]