Information Technology Services

Maintenance Archives

  • Brief Network Outages on Fairfax Campus in Select Buildings

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    Impact of the change on users: The wired and Wi-Fi networks in the following buildings will experience brief internet outages of approximately one second each during the maintenance period: Reason for the change: ITS is testing switches. (ID # 762502)

  • Upgrade macOS 14 to macOS 15 (Sequoia) on Mason-managed Macs

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    EXTENDED MAINTENANCE Impact of the change on users: There will be intermittent outages while Mason-managed Macs with macOS 14 upgrade to macOS 15. Reason for the change: ITS is proactively upgrading macOS 14 to macOS 15 (Sequoia) on Mason-managed Macs. (ID # 762699)

  • Active Directory Federation Services (ADFS) Azure Failover Login

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    Impact of the change on users: Active Directory Federation Services (ADFS) login services may be interrupted for a few minutes as we perform failover but we are not expecting any significant outages Reason for the change on users: ITS is testing ADFS login failover for disaster recovery purposes. (ID # 762518)

  • Atlas Ellucian, Imaging & Admissions Web Server Maintenance

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    Impact of the change on users: The Atlas Ellucian, Imaging & Admissions Web Servers will be unavailable during the maintenance period while they reboot. Reason for the change: ITS is addressing vulnerabilities. (ID # 762714)

  • MicroStrategy Web Server Configuration Update

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    Impact of the change on users: The following Microstrategy services will experience intermittent outages: Reason for the change: ITS is applying security updates. (# ID 760688)

  • Boldyn Maintenance

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    Impact of the change on Users on the 5th floor of Beacon Hall may experience a network outage during the maintenance window. Reasons for the change: The vendor is performing fiber cleaning to resolve low light levels on the 5th floor of Beacon Hall. (ID # 761558)

  • Fusion Software Update

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    Impact of the change on users: Fusion will be unavailable for approximately 15 minutes during the maintenance period. Reason for the change: The vendor is performing this scheduled update to maintain system stability, apply fixes, and ensure continued functionality and support. (ID # 761661)

  • Replace Macs That Do NOT Support macOS 15

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    Impact of the change on users: There will be a popup to the end user: Replace this Mason-owned Mac soon This Mason-owned Mac has an operating system that will lose support from Apple later this year. Please arrange for a replacement. For assistance, please contact ITS Support 703-993-8870. Reason for the change: Macs running macOS…

  • MicroStrategy Web Server Configuration Update

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    Following Microstrategy services will experience intermittent outages:

  • Patriot Connect Unavailable

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    Impact of the change on users: Patriot Connect AVD Desktop, which has reached the maximum number of users, may be unavailable during the maintenance window while we increase capacity. Reason for the change: ITS is adding hosts, increasing the number of available concurrent users. (ID # 758248)

  • Azure Subscriptions Maintenance

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    Impact of the change on users: Azure Subscription ADFS login services may be interrupted for a few minutes as we perform failover, but ITS does not expect any significant outages Reason for the change: ITS is testing failover capabilities for business continuity purposes.  (ID # 756008)

  • Atlas & Imaging Services Maintenance

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    Impact of the change on users: Atlas and Imaging services will be intermittently unavailable during the maintenance window. Reason for the change: ITS is addressing vulnerabilities. (ID # 759247)

  • RedHat Satellite Service Intermittently Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: RedHat Satellite Service will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying operating system patches. (ID # 758177)

  • Banner & Related Systems Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Banner and related systems will be unavailable while the servers are being rebooted. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE). (ID # 758639)

  • AppWorx Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: AppWorx will be unavailable while the server is being rebooted. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE). (ID # 758639)