Maintenance Archives

Impact of the change on users: Users in the affected areas may experience temporary loss of internet access, including both Wi‑Fi (wireless) and wired connections. The outage is expected to be intermittent, with individual disruptions lasting up to approximately 45 minutes during the maintenance window. Impacted campuses/buildings: Reason for the change: The vendor, Boldyn (formerly…

Impact of the change on users: There will be a brief interruption in System Center Configuration Manager (SCCM) and software licensing services for 10 – 15 minutes while the affected servers reboot. Reason for the change: ITS is updating the SCCM servers. (ID # 773473)

Impact of the change on users: Applications and hosted sites on the Atlas Ellucian, Imaging, and Zax Evisions servers will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying security patches. (ID # 773688)

Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 773012)

Impact of the change on users: Canvas Catalog (the online registration site at https://register.opencatalog.gmu.edu/) will be unavailable for the entire four‑hour maintenance window. Canvas Learning Management System (Canvas LMS) will remain available. Reason for the change: The vendor for Canvas Catalog will be performing standard scheduled maintenance to ensure continued stability and performance. (ID #…

Impact of the change on users: The wired and Wi-Fi networks in the Rappahannock Parking Deck will experience a brief internet outage of approximately 3 minutes during the maintenance period. Reason for the change: ITS is moving switches. (ID # 754734)

Impact of the change on users: The Patriot Drive site will be unavailable while the server reboots during the maintenance period. Reason for the change: ITS is installing updates. (ID # 765242)

Impact of the change on users: Patriot Web and Banner Admin Apps will be unavailable Reason for the change: ITS is applying patches and upgrades. (ID # 758301)

Impact of the change on users: There will be a brief interruption in System Center Configuration Manager (SCCM) and software licensing services for 10 – 15 minutes while the affected servers reboot. Reason for the change: ITS is updating the SCCM servers. (ID # 765788)

Impact of the change on users: The Atlas Ellucian, Imaging & Admissions Web Servers will be unavailable during the maintenance period while they reboot. Reason for the change: ITS is addressing vulnerabilities. (ID # 766043)

Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 765184)

Impact of the change on users: The Admissions server will be unavailable during the maintenance period while it reboots. Reason for the change: ITS is applying DUO updates needed to resolve issues. (ID # 766049)

Impact of the change on users: The following Microstrategy services will experience intermittent outages: Reason for the change: ITS is applying security and performance updates. (# ID 764372)

Impact of the change on users: MicroStrategy, Registrar Destiny One Registration, and 25Live will be briefly unavailable during the maintenance window. Reason for the change: ITS is applying Microsoft security updates. (ID #  766007)

EXTENDED MAINTENANCE Impact of the change on users: Users of Mason‑managed Mac devices may experience intermittent service interruptions during the maintenance window. Short periods of unavailability may occur while updates are applied. Reason for the change: This maintenance installs important Apple security updates. Keeping devices up to date helps protect users and systems from known security vulnerabilities.…