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Website Emergency Maintenance
Resolved
This is resolved
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Canvas Unavailable
Resolved
Canvas is fully operational and safe for use. Canvas was unavailable on May 7 from 4:30 pm – 11pm ET. From 11 pm through 8:00 am ET on May 8, login was discouraged as ITS performed checks and system validations. Full details are available on the campus status page.
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Canvas Unavailable
Resolved
The Canvas issue is resolved. Canvas was unavailable for all users from approximately 7:10 – 7:50 PM ET on May 4. -
Some Turnitin Services Unavailable in Canvas
Resolved
The Turnitin issues in Canvas are resolved. On May 4, instructors could not create new assignments and access to originality reports were delayed.
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Patriot Virtual Computing and Labs Outage
Resolved
Shortly after midnight this morning Microsoft completed their restoration of Azure services. Engineers have verified that all PVCL desktops are online and error free. Users should no longer experience difficulties connecting.
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Canvas Login Issue
Resolved
Some users experienced errors when logging into Canvas. The issue has been resolved by Instructure, but if you are still experiencing problems, please try clearing your cache and cookies or using a different browser.
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TeamDynamix Issue
Resolved
The issues with TeamDynamix were resolved on Thursday at 2:00 PM. The ITSM Tool Support Group continues to monitor and is working on processes to keep this type of outage from occurring again.
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VPN Outage
Resolved
VPN service has been restored.
Please contact the ITS Support to report any problems.
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RE: Partial outage – Wired Only. Boldyn is actively troubleshooting to resolve the wired connection
New
The wireless issue that occurred during the later part of the troubleshooting has been resolved. The Boldyn network engineers continue to work on resolving the wired issue for dp07 node.
More information will be provided as it becomes available.
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Network Issues – The Fieldhouse
Resolved
The intermittent network issue has been corrected for the Fieldhouse.
Please contact IT Support if you continue to experience any issues.
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Network Outage – Innovation Building – Third Floor
Resolved
Network service has been restored for Innovation Building (3rd Floor).
Please contact IT Support if you continue to experience any issues.
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ITS Support Phone
Resolved
The issue with the ITS support phone system is resolved.
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Issue with MicroStrategy Reporting
Resolved
The issue with MicroStrategy reporting has been resolved.
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Website Service Outage – Select WordPress Websites
Resolved
The vendor has resolved this issue. The affected websites are back online.
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Network Outage – Recreation and Athletic Complex – First Floor
Resolved
Power has been restored for the Recreation and Athletic Complex – First Floor. All network services are now up and functional.
Contact IT Support 24/7
If you have any questions or concerns, please contact ITS Support at 703-993-8870.