Information Technology Services

TouchNet Payment Processing Issue

Resolved

TouchNet Issue was resolved by the vendor changing the IP address they used for replying back to our requests.

Initial Alert

TouchNet payment processing is having an issue sending back payment confirmation to some of our applications today due to a server migration. We have urgent ticket open with TouchNet they are working on it. Hope they will be able to resolve it today. We do have a manual workaround in place and have successfully processed all incoming payments today.