About ITS

ITS is Mason’s central IT organization. We provide IT resources, systems, services, and tools to the university community. Seven groups comprise ITS, employing about 380 full-time, part-time, and wage employees (including more than 130 students).

Marilyn T. Smith

Marilyn T. Smith has been Vice President of Information Technology and Chief Information Officer of George Mason University since 2013. Her responsibilities include leading the… (READ MORE)

Charlie Spann

Enterprise Service Delivery (ESD) provides strategic leadership and day-to-day oversight of functional areas including communication technologies, software licensing, desktop support, and help desk services. ESD… (READ MORE)

Ben Allen

Enterprise Infrastructure Services (EIS) establishes standard architecture for infrastructure and creates technology roadmaps in alignment with the ITS strategic plan. It enables data networking, real-time… (READ MORE)


IT Security provides leadership for university policy development and works in partnership with units and individuals across Mason to formulate policies, assess and actively manage… (READ MORE)

Jayshree Sarma

Dual reports to Information Technology Services and the Office of the Provost.

Tom Shifflett

Enterprise Applications (EA) plans, implements, and maintains integrated central and distributed information systems and associated databases that support the business needs of the university. Support… (READ MORE)

Joy Taylor

Learning Support Services (LSS) provides an array of resources to faculty, students, and staff that contribute to the innovative teaching and learning environment of the… (READ MORE)

Susan Kehoe

Academic Strategies (AS) supports the university community by providing the infrastructure for video communications and by creating media content for teaching, learning, and research. Included… (READ MORE)

Whitney Sublett

wsublett@gmu.edu // 703-993-8728

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