About ITS Support Center

The ITS Support Center serves as the central point of contact for the university community for requesting IT support or information. Its mission is to provide professional and friendly service in support of excellence in learning, teaching, and research.

Resident Students

Apogee is Mason's service provider for wired, Wi-Fi, and cable access in the Residence Halls. Please see gmu.apogee.us for set-up information and to get support.

Hours of Operation:Monday–Thursday,
8 a.m.–9 p.m.

Friday, 8 a.m.–5 p.m.

Saturday, Closed

Sunday, 1 p.m.–9 p.m.

(closed Thursday 3 p.m.–4 p.m. for a team meeting)
Location:Innovation Hall, Room 226
Phone:703-993-8870
Fax:703-993-3347
Email:support@gmu.edu
Walk In ServiceMonday - Thursday, 8:30 a.m. – 7:00 p.m.
Fridays, 8:30 a.m. – 4:00 p.m.
Online:Track a Request