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• Accounts & Access

  63 Articles

  Information which helps you to gain access to the systems you need to succeed at Mason.

  • Patriot Web 1 Article
  • Banner 7 Articles
  • MESA 22 Articles
  • Patriot Pass Information 6 Articles
  • Patriot Pass FAQs 27 Articles

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• Computers & Software

  45 Articles

  Information on managed computer systems and available software at Mason.

  • Computer Management 8 Articles
  • Desktop Support 6 Articles
  • Virtual Computing Lab (VCL) 18 Articles

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• Email & Collaboration

  142 Articles

  Information on Mason's email systems for faculty, staff, and students, as well as the collaboration tools available to help make Mason able to work smarter.

  • IronPort 3 Articles
  • MASONLIVE 87 Articles
  • Office 365 99 Articles
  • Videoconference 4 Articles
  • Webex 22 Articles

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• Network, Internet & Telephone

  55 Articles

  Information on network, internet, and telephone access for Mason employees and students, as well as guests visiting the university.

  • Network Access 1 Article
  • Printing 1 Article
  • Telecommunications Administration 24 Articles
  • Virtual Private Network (VPN) 20 Articles
  • Wireless & Wired Network 9 Articles

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• Resident Student

  11 Articles

  Information specifically pertaining to students living in Residence Halls on the Mason campus.

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• Security

  121 Articles

  Information about securing your systems at Mason.

  • IT Security Awareness Training 9 Articles
  • 2FA FAQs 24 Articles
  • 2FA Information 32 Articles
  • Highly Sensitive Data FAQ 11 Articles
  • Phishing 4 Articles
  • Report an IT Security Incident 7 Articles
  • SALT 1 Article
  • Screensaver 7 Articles
  • Strong Password FAQs 4 Articles
  • Strong Password Information 1 Article
  • Symantec Endpoint Protection 6 Articles
  • System Admin 2 Articles
  • URL Filtering 7 Articles

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• Teaching & Learning

  185 Articles

  Information on systems specific to the needs of the classrooms, faculty, and students at Mason.

  • Blackboard 163 Articles
  • GMU-TV 1 Article
  • Lynda.com 1 Article
  • myMason 7 Articles
  • PBworks 2 Articles
  • WordPress Course Blogs 10 Articles

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• University Applications

  22 Articles

  Information on Mason-wide applications, including Ellucian's Banner products and project management software.

  • MicroStrategy 10 Articles
  • Portfolio & Project Management Information 4 Articles
  • Solutions Request 7 Articles

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• Web, Servers & Data

  15 Articles

  Information on ITS' web servers, web and network storage, and web hosting.

  • Qualtrics 13 Articles
  • Web Dev 1 Article

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