Information on Mason’s email systems for faculty, staff, and students, as well as the collaboration tools available to help make Mason able to work smarter.
Subcategories
Services
Conferencing, Collaboration & Calling
This service page provides an overview of available web conferencing applications and rooms, collaboration and chat tools, and voice services.
Email Accounts for Campus Clubs, Departments &Organizations
Information Technology Services provides generic email accounts that are email accounts in which the account name is not linked to an individual’s name but is instead linked to a campus organization, club, or department.
Email Anti-Spam (IronPort)
The IronPort Anti-Spam filter examines the content, construction, and senders of all incoming messages to Mason email accounts to eliminate known and emerging mail threats, including malicious content and mass-produced, unsolicited bulk email (spam).
Email Distribution Lists (LISTSERV)
Mason provides email list management service using the L-Soft LISTSERV product.
Incoming Email URL Filtering
As an added measure of security, Mason's antivirus and antispam protection systems evaluate links in incoming emails to determine if they have a reputation that is either unknown or malicious.
ITS Supported Mobile Devices
ITS provides setup instructions for most mobile devices (Apple and Android) and support on a limited basis.
MasonLive Email (Alumni Email)
MasonLive is the email system for alumni at George Mason University. MasonLive is limited to former Mason students whose accounts have not been migrated to Office 365 Email.
Microsoft 365 Apps for Enterprise
Microsoft allows George Mason University to provide the latest version of Microsoft Office with Microsoft 365 Apps for Enterprise at no cost.
Microsoft Copilot for the Web
Microsoft Copilot for the Web is a free, AI-powered web chat that university students and employees can use to access generative AI. It's available to those with a valid Microsoft 365 license.
Microsoft Teams (MS Teams)
Microsoft (MS) Teams is an enterprise-wide collaboration suite within Mason’s Office 365.
MyHub
Mason uses MyHub within the Office 365 environment as a one-stop shop for managing existing workspaces and creating new ones in Microsoft Teams (MS Teams).
Office 365 Email
Office 365 is the university's email and calendar system.
Report an IT Security Incident
The IT Security Office (ITSO) will assist faculty, staff, students, and alumni with containment, mitigation, and remediation of IT security incidents caused by: an attempted or actual unauthorized use, disclosure, modification, or destruction of information interference with information technology operation a violation of campus policy, laws, or regulations An IT security incident is…
SharePoint Document Libraries
SharePoint Document Libraries are a feature of Microsoft SharePoint that allow users to securely store, organize, and share files with others, and makes them accessible from any device at any time. Members of the workspace can work synchronously on files.
Technology Conference Room
The Technology Conference Room seats 20 people and features a projector, portable presentation computers, a video conferencing package, and plugs for laptops to connect to the room’s technology.
Telephone Services
New Telecommunications Vendor Mason’s current telephone system is end-of-life, and with a workforce increasingly dispersed, a new solution is needed.
Zoom
New Zoom Security Measures Coming May 2025 On Friday, May 16, 2025, Information Technology Services (ITS) will implement a new security measure requiring all Zoom meetings to use a waiting room, passcode, or authentication for entry.