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Service Category: Communications & Collaboration

Information on Mason’s email systems for faculty, staff, and students, as well as the collaboration tools available to help make Mason able to work smarter.

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Services

Conferencing, Collaboration & Calling

This service page provides an overview of available web conferencing applications and rooms, collaboration and chat tools, and voice services.

Email Accounts for Campus Clubs, Departments &Organizations

Information Technology Services provides generic email accounts that are email accounts in which the account name is not linked to an individual’s name but is instead linked to a campus organization, club, or department.

Email Anti-Spam (IronPort)

The IronPort Anti-Spam filter examines the content, construction, and senders of all incoming messages to Mason email accounts to eliminate known and emerging mail threats, including malicious content and mass-produced, unsolicited bulk email (spam).

Email Distribution Lists (LISTSERV)

Email distribution lists (LISTSERV) streamline communication to subscribers by allowing messages to be sent to an entire group at once using only the email address of the list.

Incoming Email URL Filtering

As an added measure of security, Mason's antivirus and antispam protection systems evaluate links in incoming emails to determine if they have a reputation that is either unknown or malicious.

ITS Supported Mobile Devices

ITS provides setup instructions for most mobile devices (Apple and Android) and support on a limited basis.

MasonLive Email (Alumni Email)

MasonLive is the email system for alumni at George Mason University. MasonLive is limited to former Mason students whose accounts have not been migrated to Office 365 Email.

Microsoft 365 Apps for Enterprise (formerly Office 365 ProPlus)

Microsoft allows George Mason University to provide the latest version of Microsoft Office with Microsoft 365 Apps for Enterprise (formerly Office 365 ProPlus) at no cost.

Microsoft Teams (MS Teams)

Recording Retention Policy New MS Teams recordings will be stored with expiration dates attached to them starting early 2022.

MS Teams Calling (with a Calling Plan)

IMPORTANT Vonage has been selected as the next phone vendor for the University.

MyHub

Mason uses MyHub within the Office 365 environment as a one-stop shop for managing existing workspaces and creating new ones in Microsoft Teams (MS Teams).

Office 365 Email

Office 365 is the university's email and calendar system.

Report an IT Security Incident

The IT Security Office (ITSO) will assist faculty, staff, students, and alumni with containment, mitigation, and remediation of IT security incidents caused by: an attempted or actual unauthorized use, disclosure, modification, or destruction of information interference with information technology operation a violation of campus policy, laws, or regulations An IT security incident is…

Technology Conference Room

The Technology Conference Room seats 20 people and features a projector, portable presentation computers, a video conferencing package, and plugs for laptops to connect to the room’s technology.

Telephone & Voicemail Services

Telephone lines and voice mailboxes are provided for faculty, staff, departmental spaces, and student organizations.

Zoom

Info for Linux and ChromeOS App Users Linux Users Zoom is retiring the current key pair used to sign the Zoom desktop client for Linux.