Service Summary

Mason uses MyHub within the Office 365 environment as a one-stop shop for creating and managing Microsoft Groups in Microsoft Teams (MS Teams) and SharePoint Document Libraries.

MyHub allows you to see all your workspaces in one place and easily find, prioritize, and organize the teams you own or are a member of. MyHub enforces retention and other policies to enhance collaboration in a secure environment. 

Access MyHub from the MS Teams client by clicking the MyHub icon in the left navigation or via myhub365.gmu.edu.

Key Features

  • Directs users to the appropriate workspace type
  • Manages sensitive & restrictive data
  • Enforces retention policies
  • Ensures Teams have multiple owners

Getting This Service

MyHub is currently deployed in the Microsoft environment for all users. You can access MyHub via the MS Teams desktop app or via the web.

Desktop

Access the MyHub app via your Mason MS Teams application. You may need to navigate to “…” (More) and then MyHub. If MyHub is not listed, select More apps and search for “MyHub.”

ITS recommends using the MS Teams desktop application for full functionality. The application is available for direct download at https://products.office.com/en-us/microsoft-teams/download-app.

On the Web

Navigate to the web app via myhub365.gmu.edu. Sign in using your NetID, Patriot Pass Password, and Duo Two-Factor Authentication (2FA). You may be prompted and should choose “Work or school account created by your IT department.”

Using MyHub

When creating a workspace, MyHub will take you through a series of questions to create the workspace that best fits your needs.

Every MyHub team will have a Team Owner who creates the team and controls who has access. Most workspaces must have a minimum of two owners and two MyHub Contacts. The Contacts are responsible for managing MyHub renewals. Workspaces must be renewed periodically to help ensure they are being maintained and archived when appropriate.

The following resources will assist with creating and managing your workspaces:

Policy

All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing.

Employee Security Bulletin

This service is intended for work-related public use data only. The university Data Stewardship Policy defines data classified for public use. Users are responsible for understanding and complying with this policy. For more information about data usage and classifications, reference the following:

Retention Policy

Videos, transcriptions, or summaries will have the same retention schedules as related paper and electronic records. Retention schedules apply regardless of format, in the eyes of the Library of Virginia. For example, if a department chose to record and transcribe a prospective employee interview on Zoom, then GS-103, Series 012185 – Recruitment, Hiring, Interview and Selection Records would apply with 3-year retention after the date of the recorded video. Before deletion, the department would need to check in with the University Records Office so the upcoming destruction can be reported to the Library of Virginia just as we do with paper or electronic records. If a meeting does not fall under any of the retention schedules or is a duplicate of a master recording of a meeting that does fall under a retention schedule, then it can be destroyed when no longer administratively useful. Personal meeting notes or transcripts are not considered when referring to the retention schedules as these are not public records. For additional resources and support, please visit the University Records Management website at recordsmanagement.gmu.edu or contact URM staff at [email protected].

Additional Information

Join the Collaboration Collective

The Collaboration Collective is a team for George Mason's collaboration technology users to communicate with their peers and discuss new features, best practices, and other topics of interest pertaining to the following ITS-supported collaboration tools: Microsoft Teams, Zoom, and Class Collaborate (formerly Blackboard Collaborate Ultra). This is not intended to replace submitting an issue via ITS Support. The Collaboration Collective is moderated by members of the George Mason community and members of ITS.

Submit an ITS support request if:

  • It is something that requires an urgent/timely ITS response
  • You are requesting information or troubleshooting assistance

Post in one of the channels if:

  • You would like to share a use case or feature you’ve found helpful
  • You would like to test out a new feature with your peers
  • You would like to know how your peers are using the tools

To become a member of the Collaboration Collective, log in to MS Teams, click Join or create a Team, and then search for Collaboration Collective or use Join a team with a code (code: pifyqb4).