Service Summary

Mason uses MyHub within the Office 365 environment as a one-stop shop for managing existing workspaces and creating new ones in Microsoft Teams (MS Teams). MyHub allows you to see all your workspaces in one place and easily find, prioritize, and organize the teams you are in or own. MyHub enforces retention and other policies to enhance collaboration in a secure environment. 

Access MyHub from the MS Teams client by clicking on the MyHub icon in the left navigation or via

Key Features

  • Directs users to the appropriate Team type
  • Manages sensitive & restrictive data
  • Enforces retention policies
  • Ensures Teams have multiple owners

Getting This Service

MyHub is currently deployed in the Microsoft environment for all users. You can access MyHub via the MS Teams desktop app or via the web.


Access the MyHub app via its Teams tile. You may need to navigate to “…” (More) and then MyHub. If MyHub is not listed, select More apps and search for “MyHub.”

ITS recommends using the MS Teams desktop application for full functionality. The application is available for direct download at

On the Web

Navigate to the web app via Sign in using your NetID, Patriot Pass Password, and Duo Two-Factor Authentication (2FA). You may be prompted and should choose “Work or school account created by your IT department.”

Creating Workspaces (Teams) with MyHub

Team Owners

Every MyHub team will have a Team Owner who creates the team and controls who has access. Teams can have multiple owners but must have at minimum two owners.

Renewal Process

MS Teams workspaces must be renewed periodically to help ensure Teams are being maintained and retired when appropriate. Team owners will be notified when it is time to complete the renewal process, which includes archiving workspaces that are old or no longer needed or renewing workspaces, and confirming that the owner/member information is still correct.


MS Teams workspaces in MyHub are created as Private. This helps ensure workspaces are created with adequate security measures. Private means only the members added will be able to join the Teams, while Public means that anyone in the organization can join via a link, code, or search in Teams, without needing approval.

Teams can be changed from Private to Public on your desktop using these instructions: To change the privacy settings for your team from public to private (or vice versa), go to the team name and select More options … > Edit team toward the bottom of the menu. Under Privacy, select either Public or Private.


All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing.

Employee Security Bulletin

This service is intended for work-related public use data only. The university Data Stewardship Policy defines data classified for public use. Users are responsible for understanding and complying with this policy. For more information about data usage and classifications, reference the following:

Additional Information

Join the Collaboration Collective

The Collaboration Collective is a team for Mason's collaboration technology users to communicate with their peers and discuss new features, best practices, and other topics of interest pertaining to the following ITS-supported collaboration tools: Microsoft Teams, Zoom, and Class Collaborate (formerly Blackboard Collaborate Ultra). This is not intended to replace submitting an issue via the ITS Support Center. The Collaboration Collective is moderated by members of the Mason community and members of ITS.

Submit an ITS support request if:

  • It is something that requires an urgent/timely ITS response
  • You are requesting information or troubleshooting assistance

Post in one of the channels if:

  • You would like to share a use case or feature you’ve found helpful
  • You would like to test out a new feature with your peers
  • You would like to know how your peers are using the tools

To become a member of the Collaboration Collective, log in to MS Teams, click Join or create a Team, and then search for Collaboration Collective or use Join a team with a code (code: pifyqb4).