Information which helps you to gain access to the systems you need to succeed at Mason.
Banner Admin
Service Summary Banner Admin is the administrative interface to Banner that allows authorized users to perform administrative duties within major functional areas including: Finance Financial Aid… (READ MORE)
Banner Reports
Service Summary Enterprise Applications manages Banner-delivered Jasper Reports and provides troubleshooting and customer assistance to authorized users of the Banner System. Key Features Customized reports… (READ MORE)
Canon Printers for Departments
Service Summary Mason has partnered with Canon to provide solutions for departmental printing needs. In order to send and retrieve print jobs, you need to… (READ MORE)
Central Authentication Service (CAS)
Service Summary Central Authentication Service (CAS) is a single sign-on service used by a variety of Mason websites and applications to authenticate individuals. Its purpose… (READ MORE)
Email Anti-Spam (IronPort)
Service Summary The IronPort Anti-Spam filter examines the content, construction, and senders of all incoming messages to Mason email accounts to eliminate known and emerging… (READ MORE)
Email Distribution Lists (LISTSERV)
Service Summary Email distribution lists (LISTSERV) streamline communication to subscribers by allowing messages to be sent to an entire group at once using only the… (READ MORE)
Enterprise CUI
Service Summary eCUI is a virtual computing infrastructure to support research projects involving Controlled Unclassified Information (CUI) data which must follow the NIST 800-171R1 standard for data protection. The eCUI environment… (READ MORE)
Incoming Email URL Filtering
Service Summary As an added measure of security, Mason’s antivirus and antispam protection systems evaluate links in incoming emails to determine if they have a… (READ MORE)
Jamf Pro
Service Summary Jamf Pro is a software tool for managing Mason-owned Macs that enables ITS to: Inventory hardware. Distribute software and fixes. Improve security. Get… (READ MORE)
LinkedIn Learning (formerly Lynda.com)
Service Summary Mason has partnered with LinkedIn Learning (LIL) (formerly lynda.com) to provide free and unlimited online training to Mason students, faculty, and staff. An… (READ MORE)
mason.gmu.edu Server
Service Summary All registered students, faculty, staff, and authorized guests are eligible for mason.gmu.edu server accounts. The server hosts various applications, programming languages, and tools.… (READ MORE)
MasonLive Email
Student Email Has Migrated to Office 365 MasonLive student email and related services have been migrated to Office 365. Student accounts have moved from @masonlive.gmu.edu… (READ MORE)
MESA Departmental Shared Storage
Service Summary The Mason Enterprise Services Architecture (MESA) is the university’s information technology infrastructure that provides file services and storage, desktop management, and enhanced desktop… (READ MORE)
MESA Personal Storage (mydata)
Service Summary The Mason Enterprise Services Architecture (MESA) is the university’s information technology infrastructure that provides file services and storage, desktop management, and enhanced desktop… (READ MORE)
Microsoft 365 Apps for Enterprise (formerly Office 365 ProPlus)
Service Summary Microsoft allows George Mason University to provide the latest version of Microsoft Office with Microsoft 365 Apps for Enterprise (formerly Office 365 ProPlus)… (READ MORE)
Microsoft Teams (MS Teams)
Service Summary Note: Microsoft Teams is an evolving service; settings within Teams may change with little to no notice as the ITS Project Team makes… (READ MORE)
Office 365 Email
Service Summary Office 365 is the university’s email and calendar system. It is fully supported by the ITS Support Center and can be accessed via… (READ MORE)
Office 365 OneDrive
Service Summary OneDrive for Business (OneDrive) is a service of Office 365 (the university’s email system) and provides for 1TB of cloud-based storage. OneDrive is your… (READ MORE)
Patriot Pass Password Reset
2FA Account Services Has Moved to Password Website On Sunday, August 1, 2021, the services provided within the Two-Factor Authentication (2FA) Account Management website (2faaccount.gmu.edu),… (READ MORE)
Patriot Web
Service Summary Patriot Web is a self-service site for students, faculty, and staff to manage their administrative records and accounts. Unauthorized use of this system… (READ MORE)
Printers
Service Summary Mason has partnered with Canon to provide solutions for all your printing needs. Self-printing can be accomplished through the Pay-for-Print (PFP) network across… (READ MORE)
Public Printer Network Access
Service Summary Faculty and Staff may special register a departmental printer to be accessible from any network. This allows Faculty and Staff to print to… (READ MORE)
Qualtrics
Service Summary Qualtrics, gmu.qualtrics.com, is a web-based survey tool to conduct survey research, evaluations, and other data collection activities. The Mason community can use this… (READ MORE)
Report an IT Security Incident
Service Summary The IT Security Office (ITSO) will assist faculty, staff, students, and alumni with containment, mitigation, and remediation of IT security incidents caused by:… (READ MORE)
Shibboleth
Service Summary Shibboleth (Mason Federated Login) is a single sign-on (login) system that allows users to sign in using just one identity to various systems… (READ MORE)
Two-Factor Authentication (2FA)
2FA Account Services Had Moved to Password Website On Sunday, August 1, 2021, the services provided within the Two-Factor Authentication (2FA) Account Management website (2faaccount.gmu.edu),… (READ MORE)
Videoconference
Service Summary Videoconference services are available upon request for various administrative and academic events (meetings, classes, town halls, dissertations, interviews, etc.) that enable faculty, staff,… (READ MORE)
Virtual Private Network (VPN)
Service Summary A Virtual Private Network or VPN is a remote access service that creates a virtual connection between an internet user and a trusted… (READ MORE)
Webex Teams
Webex Retirement Cisco Webex service offerings are being phased out at Mason to provide a more streamlined set of services. Alternate solutions are available including Zoom,… (READ MORE)
Windows Virtual Desktop
Service Summary The Windows Virtual Desktop service is secure remote access to a Windows desktop environment that provides access to Mason applications from off-campus. The virtual desktop provides an experience similar to being on-campus,… (READ MORE)
Wireless (Wi-Fi) Network
Connecting to Residence Halls Network ITS has transitioned Residence Hall Networks & Cable TV services to Apogee to provide a better at-home user experience for… (READ MORE)
Workflow
Service Summary Workflow is an application that automates, simplifies, and directs the flow of Banner information and procedures across the university. It uses maps of… (READ MORE)