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Service Category: Accounts & Access

Information that helps you to gain access to the systems you need to succeed at Mason.

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Services

Application Software

ITS supports a variety of public domain and site-licensed software to the Mason Community.

Audiovisual Equipment Checkout

Classroom and Lab Technologies (CaLT) lends audiovisual equipment to faculty, staff, and students for class use during the instructional day.

Authentication, Authorization & Account Services (AAA)

Mason provides authentication services to protect Mason applications, such as Patriot Web and Banner.

Banner Admin

Banner Admin is the administrative interface to Banner that allows authorized users to perform administrative duties within major functional areas including: Finance Financial Aid General Human Resources Student Information This is a closed system that allows access to authorized users with legitimate functional duties.

Banner Reports

Enterprise Applications manages Banner-delivered Jasper Reports and provides troubleshooting and customer assistance to authorized users of the Banner System.

CA/Automic

The CA/Automic is an Applications Manager software package that automates processes and task scheduling for distributed environments.

Certificate Request

SSL certificates are used to secure communications between a website, host, or server, and end users that are connecting to that server.

Collaborative Learning Areas

Collaborative learning areas are designed to facilitate group work.

Conferencing, Collaboration & Calling

This service page provides an overview of available web conferencing applications and rooms, collaboration and chat tools, and voice services.

Desktop Support

Technology Support Services (TSS) provides full-service, technical desktop support to faculty and staff.

Domain Name Server (DNS)

Internet resources such as websites, servers, and printers are assigned domain names for identification purposes.

Dynamic Forms

Dynamic Forms (DF) provides a simple way for non-technical users to take any paper-based form and quickly build an electronic form that can be shared with a link.

Ellucian Workflow

Ellucian Workflow is an application for designing and automating simple and complex workflows by creating programmable flow diagrams.

Email Accounts for Campus Clubs, Departments &Organizations

Information Technology Services provides generic email accounts that are email accounts in which the account name is not linked to an individual’s name but is instead linked to a campus organization, club, or department.

Email Anti-Spam (IronPort)

The IronPort Anti-Spam filter examines the content, construction, and senders of all incoming messages to Mason email accounts to eliminate known and emerging mail threats, including malicious content and mass-produced, unsolicited bulk email (spam).

Email Distribution Lists (LISTSERV)

Email distribution lists (LISTSERV) streamline communication to subscribers by allowing messages to be sent to an entire group at once using only the email address of the list.

Enterprise CUI

eCUI is a virtual computing infrastructure to support research projects involving Controlled Unclassified Information (CUI) data which must follow the NIST 800-171R1 standard for data protection.

Incoming Email URL Filtering

As an added measure of security, Mason's antivirus and antispam protection systems evaluate links in incoming emails to determine if they have a reputation that is either unknown or malicious.

IT Security Consultation

The IT Security Office (ITSO) provides topic-specific presentations and training for IT Security related issues.

mason.gmu.edu Server

All registered students, faculty, staff, and authorized guests are eligible for mason.

MESA Departmental Shared Storage

The Mason Enterprise Services Architecture (MESA) is the university’s information technology infrastructure that provides file services and storage, desktop management, and enhanced desktop security.

MESA Personal Storage (mydata)

The Mason Enterprise Services Architecture (MESA) is the university’s information technology infrastructure that provides file services and storage, desktop management, and enhanced desktop security.

Microsoft 365 Apps for Enterprise (formerly Office 365 ProPlus)

Microsoft allows George Mason University to provide the latest version of Microsoft Office with Microsoft 365 Apps for Enterprise (formerly Office 365 ProPlus) at no cost.

Microsoft Defender Advanced Threat Protection (Windows Security)

Microsoft Defender Advanced Threat Protection (ATP) antivirus software is available for all Mason-owned Windows and Mac devices managed in MESA or Jamf.

Microsoft Teams (MS Teams)

Recording Retention Policy New MS Teams recordings will be stored with expiration dates attached to them starting early 2022.

MicroStrategy

The MicroStrategy platform supports interactive dashboards, scorecards, highly formatted reports, ad hoc query, thresholds and alerts, and automated report distribution.

Multimedia Production

The STAR Lab is an excellent resource for working on multimedia and art projects.

MyHub

Mason uses MyHub within the Office 365 environment as a one-stop shop for managing existing workspaces and creating new ones in Microsoft Teams (MS Teams).

Network Access

Connecting to Residence Halls Network ITS has transitioned Residence Hall Networks & Cable TV services to Apogee to provide a better at-home user experience for campus residents.

Office 365 Email

Office 365 is the university's email and calendar system.

Office 365 OneDrive

OneDrive for Business (OneDrive) is a service of Office 365 (the university's email system) and provides for 1TB of cloud-based storage.

Patriot Pass Password Management

The Patriot Pass Password is used to access most Mason systems (e.g., Patriot Web, myMason). It is set when you activate your account. If your password is forgotten or expired, you can reset it.

Patriot Virtual Computing

The Patriot Virtual Computing (PVC) service provides secure remote access to a Windows desktop environment.

Patriot Web

Patriot Web is a self-service site for students, faculty, and staff to manage their administrative records and accounts.

PBworks Wiki

PBworks Wiki is a Mason-sponsored, commercially hosted service based on a campus edition license arrangement with PBworks.

Printers

Canon Follow Me Print Pay-for-Print (PFP) Mason has partnered with Canon to provide solutions for all your printing needs.

Qualtrics

Qualtrics, gmu.qualtrics.com, is a web-based survey tool to conduct survey research, evaluations, and other data collection activities. The Mason community can use this research suite to build and send surveys then analyze and export responses—all from any online location, 24/7.

Salesforce Support

Salesforce is one of Mason’s customer relationship management (CRM) platforms that is used to manage the student experience at both the undergraduate and graduate levels.

Scantron Machine

A Scantron machine is available for use in the Collaborative Learning Hub (CLUB).

Sound Space

The sound space contains special equipment and soundproofing to provide an ideal environment to record voice or edit audio.

Two-Factor Authentication (2FA)

Mason uses Duo Security to deliver Two-Factor Authentication (2FA) when using your NetID and Patriot Pass Password to log in to Mason applications.

Video Editing

Editing stations equipped with specialized video and film software are available for post-production work.

Video Production Equipment Checkout

STAR Lab offers Mac and PC stations equipped with specialized video and film, multimedia, and game design software.

Video Production Studio

A production studio space is available for students, faculty, and staff to be used for a wide range of video, still photography, or other multimedia projects.

Virtual Private Network (VPN)

A Virtual Private Network or VPN is a remote access service that creates a virtual connection between an internet user and a trusted network.

Web Hosting

Web hosting allows for publishing websites.

Wireless (Wi-Fi) Network

Connecting to Residence Halls Network ITS has transitioned Residence Hall Networks & Cable TV services to Apogee to provide a better at-home user experience for campus residents.

WordPress Course Blogs

Course Blogs is powered by WordPress, a web-publishing platform that enables site builders to set up a web presence quickly and easily.

Workflow

Workflow is an application that automates, simplifies, and directs the flow of Banner information and procedures across the university.

Zoom

Info for Linux and ChromeOS App Users Linux Users Zoom is retiring the current key pair used to sign the Zoom desktop client for Linux.