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Request Help
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Knowledge Base
Getting Started
Contact Us
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Service Catalog
Accounts & Access
Communications & Collaboration
Computers & Software
Data, Reporting & Analytics
Network & Internet Services
Pilot Services
Professional Services
Research Computing
Teaching & Learning
University Applications
Web, Servers & Hosting
About ITS
Our Team
Strategic Plan
Annual Reports
Awards
Student Employment
Working with ITS
Architectural Standards Review Board
Projects & Project Management
Technology Investment Request Lifecycle
Governance Committees
Business Intelligence
Enterprise Data Integration Services (EDIS)
GMU-TV
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Alerts & Bulletins
Unplanned Outages
Phishing Alerts
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Knowledge Base Category:
Computer Management
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Computer Management
Articles
How do I enroll in Intune?
What is Intune?
How to Confirm a Device Is Enrolled in Intune
How to Confirm a Username is Synced to Intune
ITS-Approved Computer Hardware Standards for Faculty & Staff
ITS-Approved Standard Endpoint Devices for Faculty & Staff
How to Determine If Your Computer Is Allowing Remote Desktop Protocol (RDP) Connections
How do I remove Adobe Shockwave from my computer?
I’m a Mason employee so why can’t I log into any Mason-owned Windows computer?
What is Mason Self Service?
What is Software Center?
How can I tell what version of macOS I have?
What versions of macOS do Jamf Pro and Mason Self Service support?
How to Install Self Service on your Mac
How to Install Software via the Software Center
How to Enroll in Jamf Pro (macOS High Sierra or later)
