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Request Help
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Knowledge Base
Getting Started
Contact Us
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Service Catalog
Accounts & Access
Communications & Collaboration
Computers & Software
Data, Reporting & Analytics
Network & Internet Services
Pilot Services
Professional Services
Research Computing
Teaching & Learning
University Applications
Web, Servers & Hosting
About ITS
Our Team
Strategic Plan
Annual Reports
Awards
Student Employment
Working with ITS
Architectural Standards Review Board
Projects & Project Management
Technology Investment Request Lifecycle
Governance Committees
Business Intelligence
Enterprise Data Integration Services (EDIS)
GMU-TV
IT Security Office
Alerts & Bulletins
Unplanned Outages
Phishing Alerts
Maintenance
Bulletins
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Knowledge Base Category:
Computer Management
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Computer Management
Articles
How do I enroll in Intune?
What is Intune?
Mason-Owned & Managed Macs: Supported macOS
How to Confirm a Device Is Enrolled in Intune
How to Confirm a Username is Synced to Intune
ITS-Approved Computer Hardware Standards for Faculty & Staff
ITS-Approved Standard Endpoint Devices for Faculty & Staff
How to Determine If Your Computer Is Allowing Remote Desktop Protocol (RDP) Connections
How do I remove Adobe Shockwave from my computer?
I’m a Mason employee so why can’t I log into any Mason-owned Windows computer?
What is Mason Self Service?
What is Software Center?
How can I tell what version of macOS I have?
How to Install Self Service on your Mac
How to Install Software via the Software Center
How to Enroll in Jamf Pro (macOS High Sierra or later)
