Articles
- Note: Intune is only available on George Mason-managed Windows devices. Step 1 Click Start on your Windows device. Step 2 Click on Settings. Step 3 Click Accounts. Step […]
- Important All Mac systems purchased from a supported vendor will automatically enroll in JAMF Pro. The following are supported vendors: When you receive your new […]
- You can either submit a form to recover the George Mason-managed encryption key or recover it via your George Mason Microsoft account. Submit a Form […]
- Hardware ITS recommends purchasing computers from the following approved vendors: See ITS-Approved Computer Hardware Standards for Faculty & Staff for preselected models that ITS can […]
- Windows 11 Upgrade and Standard Microsoft will end support of Windows 10 on October 14, 2025. Windows 11 is now fully supported and available. It […]
- The following table reflects the testing status of Mason applications for their compatibility with Windows 11. Information will be updated regularly as testing is completed. […]
- Mason-owned Windows devices are enrolled in Intune automatically. Once enrolled, devices receive monthly Windows updates or other services provided by Intune whether they are connected […]
- Intune is a cloud-based tool for providing endpoint device and application management services. It enables ITS to improve the management and security of Mason-owned devices […]
- Macs running unsupported macOS versions no longer receive security updates from Apple and many third-party developers. Additionally, Macs with an unsupported macOS version are out […]
- Note: Intune is only available on George Mason-managed Windows devices. Step 1 Click Start on your Windows device. Step 2 Click Settings. Step 3 Click […]
- Important All Mac systems purchased from a supported vendor will automatically enroll in JAMF Pro. The following are supported vendors: When you receive your new […]
- Step 1 Right-click on Start. Step 2 Open File Explorer. Step 3 Right-click on This PC. Step 4 Click Properties. Step 5 Click on Remote Settings. […]
- If you are on a managed George Mason-owned computer with a Windows operating system, the Adobe Shockwave removal will be automatic, and you will not […]
- An employee must be in the departmental staff container (OU) in order to be able to log in to their Windows computer. You may request […]
- Mason Self Service is a Mac application on managed Mason-owned computers that are enrolled in Jamf Pro. Self Service allows users to download approved software […]
- Software Center is a Windows application on managed George Mason-owned computers connected to the MESA Domain that allows users to install approved software on demand.
- From the Apple menu in the upper-left corner of your screen, choose About This Mac. The window that opens might look different from the […]
- While Spotlight is a helpful utility, it should not be used as the default finder as it can be disabled in privacy. Using the dock […]
- Software is available in the Software Center for a Mason-owned computer that is joined to MESA. If your computer is not joined to the MESA […]