IMPORTANT: Guidance on New MacOS (Ventura)
On Monday, October 24, Apple released a new version of the macOS (Ventura). Information Technology Services (ITS) has been testing this latest operating system for several months leading up to its recent release; however, at this time, we recommend Mac users hold off on upgrading their computers to this new version.
If you have already upgraded or purchased a Mac with Ventura and need assistance, please contact the ITS Support Center at 703-993-8870 or firstname.lastname@example.org.
When Macs are running an unsupported version of macOS, they are no longer receiving security updates from Apple and many third-party developers. Additionally, a Mac with an unsupported macOS version is out of compliance and puts Mason at greater risk.
Apple supports the most current and two previous operations system versions:
- macOS 11 (Big Sur)
- macOS 12 (Monterey)
- macOS 13 (Ventura)
ITS recommends upgrading to macOS 12 (Monterey). If you are comfortable upgrading on your own, you may do so by selecting one of the following links to the Apple App Store:
- Upgrade to Monterey
- Upgrade to Big Sur
If you need assistance upgrading your Mac, please submit a ticket.
Before upgrading your macOS, make a current backup of your data to reduce the risk of data loss.
If your Mac is too old and cannot be upgraded to a supported macOS version, then a new Mac will have to be purchased.
Per ITS Information Technology Security Standard section 3.17.6, you are required to update or replace the information system components when support for the components is no longer available, or provide justification and documented approval for the continued use of unsupported system components that are required to meet business needs. [SA-22]