Patriot Pass FAQs

Articles

• I am an alumnus. How do you get a NetID and password, so that I can access George Mason systems?

  If you are a George Mason graduate, you were given a six-digit Personal Identification Number (PIN) that you used as a password. If you remember […]
• What is the difference between authorize and authenticate?

  Authorization Authorization links your identity with rights and permissions to use a service, such as a software program. In this case, your identity is your Patriot […]
• Why can't I use any special character I want to in my strong password?

  Some characters are not available for use because they are used in the processing code of the Patriot Pass Password system. The special characters that […]
• Will I be locked out if I forget my NetID or password but try to enter it anyway multiple times?

  No, because Patriot Pass uses a strong password that is harder to hack, there is no need to use lockout as a security measure.
• Why shouldn't I use my pet's name or something that is familiar to me as part of my strong password?

  People who steal online identities count on people using information that is familiar to them as passwords. Familiar names and information associated with you can […]
• I don't think I use any of these systems, including email. Will I be forced to do something anyway?

  Yes, even if you only use Patriot Web, you will still need to reset your password.
• I log into CA/Automic to set up jobs. Will I have to change all the jobs I have already set up to use my new Patriot Pass NetID (username) and password?

  Yes. If the CA/Automic jobs run with your Patriot Pass username, then the LOGINS password for the username that runs the jobs must be changed […]
• Will I use my NetID and Patriot Pass Password to log in to Patriot Web and Banner Admin?

  Yes. Patriot Web and Banner Admin are included in the systems that use your NetID and Patriot Pass Password.
• Do I have to enter my answers to the password security questions in upper or lower case?

  Yes, the answer field is case-sensitive.
• Why is my Mason NetID (Username) the same as my email ID?

  Your NetID is your George Mason online identity — it is how you are recognized by George Mason online systems. While it is not secret, […]
• What if I forget my NetID or Patriot Pass Password?

  Step 1 Go to password.gmu.edu Step 2 Select Where do I find my NetID? link to the right of “NetID.” Step 3 Enter your G […]
• How often should I reset my Patriot Pass password?

  Passwords must be reset every 180 days in order to maintain security. You will get an email 30 days, 15 days, and every day after […]
• How do I keep my password safe?
• What is password security?

  You are required by university policy to change your password every 180 days. You can change your password as many times as you like, but […]
• How do I change my Patriot Pass Password?

  Change Your Password Step 1 Log in to password.gmu.edu. Step 2 Select Patriot Pass Password in the menu in the upper left-hand corner of the page […]
• Why is a NetID necessary?

  A NetID verifies your identity when you use many of the online services at Mason. This ensures the privacy of your personal information and restricts […]
• How do I obtain a NetID and set my password?

  nstructions to obtain a Mason NetID and reset your password are available for:
• What is Patriot Pass?

  Your Patriot Pass credentials, consisting of your assigned NetID and Patriot Pass Password you create, allow you to access a variety of Mason online systems. […]
• Do I have to change my Patriot Pass Password?

  Your password is valid for 180 days. You will receive email notifications about the expiration starting 30 days before the expiration date. You can change […]
• What is a Mason NetID?

  A Mason NetID (username) is a unique personal identifier that enables you to access online systems that use the Patriot Pass Password Management System. It […]
• What is a Claim Code?

  Activation Claim Code Forgotten/Expired Password Claim Code If you need a Claim Code for an expired or forgotten password, you can request one. For details […]
• What is a G Number?

  Your G number should be available on your email from Admissions if you are a student or your onboarding paperwork from HR if you are […]