TeamDynamix Service Issues

Resolved Alert:

The ITS Ticket System vendor, TeamDynamix, is reporting that the issue has been resolved, but they are still monitoring and researching what caused the incident.


Initial Alert:

The ITS Ticketing system, TeamDynamix, is experiencing issues. The vendor is aware and working to resolve the issue. This may affect not only ITS Ticketing, but entering requests via the ITS Service Catalog.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at

For additional information regarding the outage, please view the After Action Report.