Phone Outage – Katherine Johnson Hall and Hylton Performing Arts Center

Resolved Alert:

The VOIP phone lines on the Science and Tech campus are now fully functioning in Katherine Johnson Hall (KJH) and the Hylton Performing Arts Center. The lines have been restored in the PBX after accidentally being removed prematurely for our Tuesday Vonage implementation.

If you continue to have issues, please contact the ITS Support Center at 703-993-8870 or support@gmu.edu for more information.

We apologize for any inconvenience.

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Initial Alert:

We are currently experiencing a phone outage on the Science and Tech campus affecting VOIP telephones in Katherine Johnson Hall (KJH) and Hylton Performing Arts Center. ITS is aware of the cause and is working to resolve the issue as quickly as possible.


For additional information regarding the outage, please view the After Action Report.

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