Call Centers Temporary Outage
Our vendor has found the root cause of the outage; an issue linked to a network infrastructure problem on their Release 10.
Network traffic has been redirected and our call centers are now available.
We apologize for the inconvenience.(READ MORE)
At this time our vendor is experiencing an outage in the Washington, DC area and is working with our team for a quick resolution.April 06, 2022 3:00 p.m.
For additional information regarding the outage, please view the After Action Report.