Zoom Outage
Resolved Alert:
Around 9:00am Monday 04/18/2022 ITS engineers completed a change in the authentication environment that had unintended consequences, breaking single sign-on into Mason Zoom. ITS was made aware of this outage at 9:27am and changes were reverted in ADFS and full functionality was restored by 9:37am. Single sign-on with Mason Zoom is now functioning.
(READ MORE)Initial Alert:
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April 18, 2022 9:00 a.m.If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.
For additional information regarding the outage, please view the After Action Report.