Select Mason Websites are UnavailableJanuary 04, 2022 1:11 p.m.
All visitors to websites on Acquia's Site Factory platform
12/22/2021 9:56 am
Website visitors were served a 502 hosting timeout error screen.
SiteScope Monitor reported 72 errors.
12/22/2021 8:45 am - 12/22/2021 9:56 am
Impact to Mason:
All visitors to sites hosted on Acquia’s Site Factory platform were unable to view web pages from approximately 8:30 a.m. to 9:45 a.m.
Other Affected Services:
Viewing and editing websites hosted on Acquia Site Factory. Cause of Outage
ROOT CAUSE ANALYSIS
Sites went offline due to a power outage in the aws-east-1 data center.
The Web Applications & Services team worked with Acquia support to identify the cause of the problem. The official Acquia status log is here: https://status.acquia.com/incidents/3qxpgvs7wl96
This was a vendor outage.
Web Application Services