Windows 10 Update ErrorDecember 31, 2018 12:00 a.m.
Some Microsoft Windows 10 users are experiencing problems with their computers after completing the Windows 1803 update. ITS is aware of this issue and is working to find a fix for those affected.
Initial Symptoms: Faculty, Staff, and Students were unable to log into their computers
11/26/2018 10:43 am
Impact to Mason:
Impact to Mason users: Computers were unavailable to some Faculty, Staff, and Students resulting in a loss of work.
Software Installation in Classroom or Lab
ROOT CAUSE ANALYSIS
Issue with Microsoft ISO.
Advanced Desktop Technologies (ADT) and Microsoft worked to create an ISO that would update the systems properly.
Advanced Desktop Technologies (ADT)