Array
(
    [_edit_lock] => Array
        (
            [0] => 1611680126:39
        )

    [_edit_last] => Array
        (
            [0] => 39
        )

    [show_in_notification] => Array
        (
            [0] => 0
        )

    [_show_in_notification] => Array
        (
            [0] => field_5b73bb207b697
        )

    [status] => Array
        (
            [0] => Resolved
        )

    [_status] => Array
        (
            [0] => field_5b47fa29827c3
        )

    [new_outage_message] => Array
        (
            [0] => ITS is aware of performance issues with MESA M: Drive and is working to resolve it.
        )

    [_new_outage_message] => Array
        (
            [0] => field_5b71b781c537c
        )

    [start_date_and_time] => Array
        (
            [0] => 2021-01-26 09:50:39
        )

    [_start_date_and_time] => Array
        (
            [0] => field_5b634bb5d7f0c
        )

    [status_update_repeater] => Array
        (
            [0] => 
        )

    [_status_update_repeater] => Array
        (
            [0] => field_5b71b80efbb63
        )

    [e-mail_settings_e-mail_alerts] => Array
        (
            [0] => yes
        )

    [_e-mail_settings_e-mail_alerts] => Array
        (
            [0] => field_5b5ebeb3cd8f5
        )

    [e-mail_settings_listserv_to_wich_to_post_e-mail] => Array
        (
            [0] => a:1:{i:0;s:19:"ITS Alerts Listserv";}
        )

    [_e-mail_settings_listserv_to_wich_to_post_e-mail] => Array
        (
            [0] => field_5b5ebf07cd8f6
        )

    [e-mail_settings] => Array
        (
            [0] => 
        )

    [_e-mail_settings] => Array
        (
            [0] => field_5b5ebd94cd8f4
        )

    [_jd_tweet_this] => Array
        (
            [0] => no
        )

    [email_alert_status] => Array
        (
            [0] => 1
        )

    [_yoast_wpseo_focuskeywords] => Array
        (
            [0] => []
        )

    [_yoast_wpseo_keywordsynonyms] => Array
        (
            [0] => [""]
        )

    [_yoast_wpseo_estimated-reading-time-minutes] => Array
        (
            [0] => 
        )

    [resolved_text_area] => Array
        (
            [0] => 
The MESA M: drive slowness issue has been resolved. If M: drive is working for you right now, you don't have to do anything. Otherwise, users should reconnect to M: drive from their computers to launch a new session.
If you notice any issue, please contact the ITS Support Center at 703-993-8870 or via email at support@gmu.edu.
) [_resolved_text_area] => Array ( [0] => field_5b599c74dc9ef ) [end_date_and_time] => Array ( [0] => 2021-01-26 11:20:00 ) [_end_date_and_time] => Array ( [0] => field_5b634c1bd7f0e ) )

Slowness of MESA M: Drive

Resolved Alert:

The MESA M: drive slowness issue has been resolved. If M: drive is working for you right now, you don’t have to do anything. Otherwise, users should reconnect to M: drive from their computers to launch a new session.
If you notice any issue, please contact the ITS Support Center at 703-993-8870 or via email at support@gmu.edu.
(READ MORE)

Initial Alert:

ITS is aware of performance issues with MESA M: Drive and is working to resolve it.


For additional information regarding the outage, please view the After Action Report.