Zoom Website and Meetings Offline
Resolved Alert:
The issue with multiple Zoom Services has been resolved. Per Zoom, on April 16, between 2:25 pm ET and 4:12 pm ET, the Zoom domain was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down the Zoom domain.
Zoom, Markmonitor and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.
Please contact ITS Support if you are experiencing issues with logging into Zoom or starting a meeting.
Thank you for your understanding.
(READ MORE)Alert Updates:
Zoom is continuing to monitor the situation with the website and Zoom meetings. Currently, they are asking users to try logging into their Zoom accounts and start meetings as the service has been restored.
Initial Alert:
Today at around 3:00 pm EST Zoom reported a name resolution issue on the zoom.us domain that is affecting multiple services including Zoom Meetings and the Zoom website. Zoom updates these alerts often and we will update as we know more.
April 16, 2025 2:25 p.m.For additional information regarding the outage, please view the After Action Report.