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            [0] => 5
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    [status] => Array
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    [_status] => Array
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    [new_outage_message] => Array
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            [0] => Users are currently experiencing very slow page load times in myMason/Blackboard. We are working with Blackboard, Inc. to resolve the issue as soon as possible.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.
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    [resolved_text_area] => Array
        (
            [0] => Blackboard was slow or unavailable for all users from approximately 3:45 PM – 4:30 PM ET on Wednesday, September 5. The issue is now resolved.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.
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MyMason/Blackboard Performance Issues

Resolved Alert:

Blackboard was slow or unavailable for all users from approximately 3:45 PM – 4:30 PM ET on Wednesday, September 5. The issue is now resolved.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.

(READ MORE)

Initial Alert:

Users are currently experiencing very slow page load times in myMason/Blackboard. We are working with Blackboard, Inc. to resolve the issue as soon as possible.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.


For additional information regarding the outage, please view the After Action Report.

X
Complete your IT Security Awareness Training
As part of Cyber Security Awareness Month, all faculty and staff should have received notice regarding their required annual IT Security Awareness Training. Please see the email from ITS for details or go to MasonLEAPS to complete your training by Monday, November 15.