MyMason/Blackboard Performance Issues

Resolved Alert:

Blackboard was slow or unavailable for all users from approximately 3:45 PM – 4:30 PM ET on Wednesday, September 5. The issue is now resolved.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.

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August 05, 2018 4:46 p.m.

Initial Alert:

Users are currently experiencing very slow page load times in myMason/Blackboard. We are working with Blackboard, Inc. to resolve the issue as soon as possible.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.

August 05, 2018 3:59 p.m.

For additional information regarding the outage, please view the After Action Report.