Information Technology Services

NETWORK OUTAGE – NOTTOWAY ANNEX

Outage category: Wired Network, Wireless Network

Location: Nottoway Annex

Status: Closed

Resolved Alert:

Initial Symptoms

One of the switches failed off the stack.

Root Cause Analysis

Cause

Failed switch caused the 2-stackable switches went offline

Resolution

Replaced the failed switch with a spare switch and rebuilt the stack.

Prevention

Maintain inventory on-hand for a quick replacement.