VCL Reservations Do Not Complete
Resolved Alert:
The VCL issue was a result of the failure of two systems in the cluster: the controller of the virtual machines and the system that automates the restarting of the controllers. Both systems were restarted and service was restored.
(READ MORE)Initial Alert:
The Virtual Computing Lab (VCL) is currently experiencing problems creating reservations. ITS staff is assessing the problem and is working to resolve it as quickly as possible.
May 05, 2019 10:00 p.m.If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.
For additional information regarding the outage, please view the After Action Report.