VCL Reservations Do Not Complete

Resolved Alert:

The VCL issue was a result of the failure of two systems in the cluster: the controller of the virtual machines and the system that automates the restarting of the controllers. Both systems were restarted and service was restored.


Initial Alert:

The Virtual Computing Lab (VCL) is currently experiencing problems creating reservations. ITS staff is assessing the problem and is working to resolve it as quickly as possible.

For additional information regarding the outage, please view the After Action Report.