Adobe Acrobat Moving to Adobe Cloud Storage October 28
October 23, 2024 1:00 p.m.You have been identified as a current Adobe Creative Cloud enterprise license user. Through this license, you have access to Adobe Acrobat.
Starting Monday, October 28, Adobe will begin migrating Acrobat users to a unified Adobe cloud storage. The migration will occur when Acrobat is not in use by users; however, if a user does take action during the migration, they may receive an error message.
To minimize disruption, please ensure that you are using the latest version of Acrobat.
- A guide on how to update through Acrobat
- A guide on how to update through the Creative Cloud app
As a reminder, you may access your enterprise account by navigating to account.adobe.com, entering your George Mason email address, and then selecting the option for “Company or School Account.”
More information on this migration is available at https://helpx.adobe.com/document-cloud/help/document-cloud-on-acp.html.
If you experience any issues while updating your Adobe Acrobat application, contact ITS Support at 703-993-8870 anytime to receive support or submit a request ticket via https://its.gmu.edu/submit-a-ticket/.