Virtual Computing Lab (VCL) unavailableJanuary 27, 2020 12:33 p.m.
01/20/2020 6:02 pm
All VCL services as described at https://its.gmu.edu/service/virtual-computing-lab/ and also the password reset function.
VCL systems unreachable.
01/20/2020 12:50 pm - 01/20/2020 6:02 pm
Impact to Mason:
No VCL functionality
ROOT CAUSE ANALYSIS
Underlying storage system – NetApp – failed completely.
NetApp storage system suffered complete failure, neither controller would boot into the operating system.
VCL functionality restored by switching to a Gluster based file system.
The switch to a new file system was already planned but NetApp failure prompted the immediate reconfiguration
Cloud, Compute, and Storage Operations