Outage category: Applications
Location: All campuses
Status: Open
Resolved Alert:
Initial Symptoms
VCL systems unreachable.
Root Cause Analysis
Cause
Underlying storage system – NetApp – failed completely.
Resolution
NetApp storage system suffered complete failure, neither controller would boot into the operating system.
VCL functionality restored by switching to a Gluster based file system.
The switch to a new file system was already planned but NetApp failure prompted the immediate reconfiguration
Prevention
Continue monitoring.