Array
(
    [_yst_prominent_words_version] => Array
        (
            [0] => 1
        )

    [_edit_lock] => Array
        (
            [0] => 1561997782:22
        )

    [_edit_last] => Array
        (
            [0] => 23
        )

    [show_in_notification] => Array
        (
            [0] => 0
        )

    [_show_in_notification] => Array
        (
            [0] => field_5b73bb207b697
        )

    [status] => Array
        (
            [0] => Resolved
        )

    [_status] => Array
        (
            [0] => field_5b47fa29827c3
        )

    [new_outage_message] => Array
        (
            [0] => Our voice mail system is not playing messages or greetings at this time. Our on-site vendor is working to resolve the issue. We apologize for the inconvenience.
        )

    [_new_outage_message] => Array
        (
            [0] => field_5b71b781c537c
        )

    [start_date_and_time] => Array
        (
            [0] => 2019-06-20 14:00:00
        )

    [_start_date_and_time] => Array
        (
            [0] => field_5b634bb5d7f0c
        )

    [status_update_repeater] => Array
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        )

    [_status_update_repeater] => Array
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            [0] => field_5b71b80efbb63
        )

    [e-mail_settings_e-mail_alerts] => Array
        (
            [0] => yes
        )

    [_e-mail_settings_e-mail_alerts] => Array
        (
            [0] => field_5b5ebeb3cd8f5
        )

    [e-mail_settings_listserv_to_wich_to_post_e-mail] => Array
        (
            [0] => a:1:{i:0;s:19:"ITS Alerts Listserv";}
        )

    [_e-mail_settings_listserv_to_wich_to_post_e-mail] => Array
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            [0] => field_5b5ebf07cd8f6
        )

    [e-mail_settings] => Array
        (
            [0] => 
        )

    [_e-mail_settings] => Array
        (
            [0] => field_5b5ebd94cd8f4
        )

    [_jd_tweet_this] => Array
        (
            [0] => no
        )

    [_yoast_wpseo_primary_archive_category] => Array
        (
            [0] => 
        )

    [_yoast_wpseo_content_score] => Array
        (
            [0] => 30
        )

    [_yoast_wpseo_focuskeywords] => Array
        (
            [0] => []
        )

    [_yoast_wpseo_keywordsynonyms] => Array
        (
            [0] => [""]
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    [email_alert_status] => Array
        (
            [0] => 1
        )

    [resolved_text_area] => Array
        (
            [0] => Voice mail is now functioning.  Call Centers will return to their normal applications tomorrow by 7:30 am.  Please contact Telecom Administration at 33546 or teladmin@gmu.edu with any problems.

Again, we apologize for this inconvenience.
        )

    [_resolved_text_area] => Array
        (
            [0] => field_5b599c74dc9ef
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        (
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)

Voice Mail Issues

Resolved Alert:

Voice mail is now functioning.  Call Centers will return to their normal applications tomorrow by 7:30 am.  Please contact Telecom Administration at 33546 or teladmin@gmu.edu with any problems.

Again, we apologize for this inconvenience.

(READ MORE)

Initial Alert:

Our voice mail system is not playing messages or greetings at this time. Our on-site vendor is working to resolve the issue. We apologize for the inconvenience.


For additional information regarding the outage, please view the After Action Report.

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Complete your IT Security Awareness Training
As part of Cyber Security Awareness Month, all faculty and staff should have received notice regarding their required annual IT Security Awareness Training. Please see the email from ITS for details or go to MasonLEAPS to complete your training by Monday, November 15.