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Videoconferencing Experiencing Issues

Resolved Alert:

The videoconference server (hyperflex) is now up and running.  All videoconference rooms should be completely functional at this time.  If you have a departmental owned device and still have issues, please contact, cvt@gmu.edu or 703-993-5580.
We are sorry for the inconvenience.
Enterprise Collaboration
Cherie Galantis
(READ MORE)
July 01, 2019 3:54 p.m.

Initial Alert:

We are currently experiencing an issue with our videoconferencing server. As a result room systems registered to our Call Manager are currently down. We are working to move some of the devices to our cloud based solution. We do not have an update on when we expect this to be resolved. If your department owned device is impacted please contact Enterprise Collaboration at cvt@gmu.edu or (703)993-5580. Check back for updates.

July 01, 2019 12:00 p.m.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.

For additional information regarding the outage, please view the After Action Report.