NETWORK OUTAGE – LOUDOUN CAMPUSJanuary 31, 2019 12:00 a.m.
Mason at Loudoun
01/15/2019 10:40 am
All network connectivity has been restored to Loudoun Campus.
Loss of wired and wireless internet connectivity
01/15/2019 9:47 am - 01/15/2019 10:40 am
Impact to Mason:
Mason at Loudoun was without wired and wireless Internet connectivity.
Wireless (Wi-Fi) Network
Other Affected Services:
ROOT CAUSE ANALYSIS
Open Shortest Path First (OSPF) routing protocol adjacency was not forming due to an incorrect MTU configuration on the link.
MTU was adjusted to match on both sides of the link.
Ensure that line has the same configuration in routers on both ends of links.