Information Technology Services

Network Outage – Robinson Hall – 4th floor – B-Side

Outage category: Wired Network, Wireless Network

Location: Robinson Hall 4th Floor B Side,

Status: Open

Resolved Alert:

Initial Symptoms

Loss of wired and wireless connectivty.

Root Cause Analysis

Cause

A fiber cable on the panel was dirty.

Resolution

Fiber cable was removed, cleaned and reinstalled.

Prevention

N/A