Kaltura MyMedia Videos Unavailable

Resolved Alert:

Users are now able to access Kaltura My Media and videos are playing in Blackboard courses. Load times may be slower than normal as service is fully restored.


Initial Alert:

Kaltura MyMedia – the video tool integrated with Blackboard – is unavailable. Videos using Kaltura in Blackboard courses will not play at this time. The issue has been reported to the company. Kaltura Capture users can continue to record and upload videos.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.

For additional information regarding the outage, please view the After Action Report.