MS Teams Phone Issue

Resolved Alert:

The MS Teams calling platform has been resolved and service is restored. Service was down from approximately 9:15 am to 10:03 am.


Initial Alert:

ITS is receiving reports that the MS Teams calling platform is not receiving or able to make calls at this time. ITS is investigating the issue. (All other Teams calls are functioning.)

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at

For additional information regarding the outage, please view the After Action Report.