Microsoft Office 365 Multiple ServicesNovember 16, 2020 8:02 a.m.
All users of Microsoft Office 365 services
09/29/2020 9:01 am
Users trying to reach Office 365 services were seeing intermittent issues.
Reports of users not being able to reach Office 365 services (Email, sharepoint, etc.)
09/28/2020 5:45 pm - 09/29/2020 9:01 am
Impact to Mason:
Users were having issues connecting to certain Microsoft services.
Microsoft 365 Apps for Enterprise (formerly Office 365 ProPlus)
ROOT CAUSE ANALYSIS
The vendor was performing a service update which caused a problem within their Azure AD service.
Vendor resolved the issue and restored services.
Vendor found a defect in their code and replaced it