Microsoft Office 365 Email Access Issues
Resolved Alert:
Microsoft is reporting that the issue with accessing email using Outlook on the Web (OWA) has been resolved and access to email using Outlook on the Web (OWA) has been restored.
This issue may have impacted both the Office 365 employee and MasonLive student services.
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Alert Updates:
Microsoft has narrowed the scope of the Office 365 email access issue to Outlook on the Web (OWA). Microsoft has determined the cause of the access issue and is in the process of correcting the issue within their systems. Impacted users should begin to regain access to their email as the fix propagates through the Microsoft systems.
This issue could impact both the Office 365 employee and MasonLive student services.
Additional information will be provided as it becomes available.
April 20, 2020 11:00 p.m.
Initial Alert:
Microsoft has reported that some users may not be able to connect to Office 365 email and calendar services. Microsoft is currently researching the cause of the issue.
This issue could impact both the Office 365 employee and MasonLive student services.
Additional information will be provided as it becomes available.
April 20, 2020 8:41 p.m.If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.
For additional information regarding the outage, please view the After Action Report.