Select Mason Websites are Unavailable

Resolved Alert:

The vendor has resolved this issue. The affected websites are back online.


Initial Alert:

Select Mason Websites are currently offline, including the home page. Users may experience a 502 hosting timeout error. Our vendor is aware of the outage affecting many of their servers and they are currently investigating.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at

For additional information regarding the outage, please view the After Action Report.