Network Outage – Loudoun CampusOctober 31, 2018 12:00 a.m.
VoIP phone service, Wired Network, Wireless Network
Mason at Loudon
10/10/2018 10:15 am
At approximately 10:00 AM, Loudoun Campus experienced a network outage lasted roughly 15 minutes, until 10:15 AM.
Network Engineers have discovered a link-flap between the two routers and the issue has been corrected.
Loss of wired/wireless connectivity on Loudoun Campus.
10/10/2018 10:00 am - 10/10/2018 10:15 am
Impact to Mason:
Loudoun Campus had no internet.
Wireless (Wi-Fi) Network, Telephone & Voicemail Services
Other Affected Services:
ROOT CAUSE ANALYSIS
Link flap between routers caused issue.
Issue causing link flap was determined and fixed.