Information Technology Services

BeyondTrust Remote Support & help.gmu.edu Unavailable

From October 15, 2022, 9:00 a.m. to October 15, 2022, 10:00 a.m.

Impact of the change on users:

BeyondTrust and help.gmu.edu will be unavailable during the maintenance window; ITS representatives will not be able to conduct remote support sessions.

Reason for the change:

ITS is updating BeyondTrust Remote Support to resolve issues and add new features. (ID # 242288)