Array
(
    [_edit_lock] => Array
        (
            [0] => 1579561272:72
        )

    [_edit_last] => Array
        (
            [0] => 72
        )

    [show_in_notification] => Array
        (
            [0] => 0
        )

    [_show_in_notification] => Array
        (
            [0] => field_5b73bb207b697
        )

    [status] => Array
        (
            [0] => Resolved
        )

    [_status] => Array
        (
            [0] => field_5b47fa29827c3
        )

    [new_outage_message] => Array
        (
            [0] => The Virtual Computing Lab (VCL) is currently unavailable. ITS is working to restore the service. We apologize for the disruption and we thank you for your patience.

 
        )

    [_new_outage_message] => Array
        (
            [0] => field_5b71b781c537c
        )

    [start_date_and_time] => Array
        (
            [0] => 2020-01-20 12:50:00
        )

    [_start_date_and_time] => Array
        (
            [0] => field_5b634bb5d7f0c
        )

    [status_update_repeater] => Array
        (
            [0] => 
        )

    [_status_update_repeater] => Array
        (
            [0] => field_5b71b80efbb63
        )

    [e-mail_settings_e-mail_alerts] => Array
        (
            [0] => yes
        )

    [_e-mail_settings_e-mail_alerts] => Array
        (
            [0] => field_5b5ebeb3cd8f5
        )

    [e-mail_settings_listserv_to_wich_to_post_e-mail] => Array
        (
            [0] => a:1:{i:0;s:19:"ITS Alerts Listserv";}
        )

    [_e-mail_settings_listserv_to_wich_to_post_e-mail] => Array
        (
            [0] => field_5b5ebf07cd8f6
        )

    [e-mail_settings] => Array
        (
            [0] => 
        )

    [_e-mail_settings] => Array
        (
            [0] => field_5b5ebd94cd8f4
        )

    [_jd_tweet_this] => Array
        (
            [0] => no
        )

    [_yoast_wpseo_primary_archive_category] => Array
        (
            [0] => 
        )

    [_yoast_wpseo_focuskeywords] => Array
        (
            [0] => []
        )

    [_yoast_wpseo_keywordsynonyms] => Array
        (
            [0] => [""]
        )

    [email_alert_status] => Array
        (
            [0] => 1
        )

    [resolved_text_area] => Array
        (
            [0] => The Virtual Computing Lab (VCL) is back in service. Please inform ITS of any abnormal behavior and please generate a ticket as well. Once again we apologize for the disruption and we thank you for your patience.
        )

    [_resolved_text_area] => Array
        (
            [0] => field_5b599c74dc9ef
        )

    [end_date_and_time] => Array
        (
            [0] => 2020-01-20 18:02:07
        )

    [_end_date_and_time] => Array
        (
            [0] => field_5b634c1bd7f0e
        )

)

Virtual Computing Lab (VCL) Unavailable

Resolved Alert:

The Virtual Computing Lab (VCL) is back in service. Please inform ITS of any abnormal behavior and please generate a ticket as well. Once again we apologize for the disruption and we thank you for your patience.

(READ MORE)

Initial Alert:

The Virtual Computing Lab (VCL) is currently unavailable. ITS is working to restore the service. We apologize for the disruption and we thank you for your patience.

 


For additional information regarding the outage, please view the After Action Report.

X
Complete your IT Security Awareness Training
As part of Cyber Security Awareness Month, all faculty and staff should have received notice regarding their required annual IT Security Awareness Training. Please see the email from ITS for details or go to MasonLEAPS to complete your training by Monday, November 15.