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Network Outage – Brief Network Service Interruption – All Campuses

Resolved Alert:

The ISP has successfully repaired the fibers and all services are fully restored.

Please contact the ITS Support Center to report any issues.

(READ MORE)
May 17, 2023 8:48 a.m.

Alert Updates:

The ISP has identified a down fiber link on their end and is working to restore it.

ITS will send an all-clear once the service is restored.

May 16, 2023 4:48 p.m.

Initial Alert:

At approximately 2:25 PM, George Mason University experienced a brief network (both Wired and Wireless) outage that lasted roughly ten minutes.

At this time, all services are running on our backup links and Network Engineers are working with our Internet Service Provider to resolve the issue.

May 16, 2023 2:25 p.m.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.

For additional information regarding the outage, please view the After Action Report.