Outage category: Applications
Location: Outlook on the Web (OWA) to access Outlook
Status: Closed
Resolved Alert:
Initial Symptoms
First noticed – possible incident description posted by Microsoft; noticed by our engineer
Root Cause Analysis
Cause
This service interruption was caused by a recent standard update at the vendor site.
Resolution
Vendor implemented the fix and confirmed.
Prevention
Not applicable. Service interruption was caused by vendor.